Recruitment:• Polished and successfully performed full-cycle recruitment process• Distributed job postings and sourced candidates for open positions• Screened résumés, prescreened candidates and conducted interviews• Performed reference and criminal background checks• Prepared timesheets and handled data entry in a fast-paced environment with strong attention to detail• Communicated with candidates and scheduled them for projects• Conducted monthly health and safety inspections Reception: • Covered reception and handled front desk administrative duties• Served as a point of contact for clients and candidates• Supported and responded to staff inquiries in a professional and timely manner• Consulted clients and candidates on recruitment-related matters over phone and in-person

• Shoppers guide and assistance• Shelves merchandise stocking• Customer inquiries and returns• Sales and promotion deals information

• Improved and performed onboarding process• Held new hire orientations and monthly staff meetings• Submitted quarterly reports based on employee performance evaluation• Efficiently performed full-cycle recruitment process• Increased profits by 12% through negotiations of merchandise price reduction

• Increased sales by 8% within the first year• Introduced special sales and promotion deals• Resolved customer complaints and inquiries• Assisted consumers in fulfilling their needs