Marta Morales Centenera personal email
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Professional Skills and AbilitiesWork experience in hotel Management to the national and international level, through the AC chain, Marriott International and finally the independent hotel Ciudad de Móstoles where I currently work.My good education is the foundation of my success so far as I have ability to speak four languages and I strengthen my career and my master with specialized courses related to the hospitality Industry.Accustomed to working in groups, I adapt easily to the synergy and corporate policy, always working to rein a good working environment.
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Responsable De Bienes Inmuebles Y PropiedadesPng Desarrollos, S.L. Sep 2021 - PresentMadrid, Comunidad De Madrid, España -
Assistant DirectorHotel Ciudad De Móstoles 4**** Nov 2011 - Aug 2021Móstoles Y Alrededores, España- Preparation of the menus for the restaurant "El Gueridón", the bar and room service.- Check that all the posters and signage of the hotel are correct.- Check that all the posters and signage of the hotel are correct.- Department of payments: claim payments to companies, travel agencies and tour operators.- Functions comunity manager: update the facebook page and update the content of the website daily.- Issue partnerships with companies, agencies and tour operators.- Create offers and packages.- Quote of group for rooms and events.- Answer emails from customers and companies applying for events or rooms.- Perform follow up of groups submitted proposals.- Check the set-up of the meeting rooms.- Follow up events, coordination with other departments performing service order for the departments involved.- Follow up the payment of the groups.- Updating the database with new contacts.- Receive and respond to the visits in the hotel of travel agents, individuals, event planners, weddings and banquets.- Update tables of event planning, definitive and tentative events.- Make telemarketing mailings to agencies, companies and specific actions.- Attend trade shows to promote the hotel.- Update prices, quotas and release in different sales channels and on the website.- Costs of closing sales.- Data collection competition.
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Cross Training Food And BeverageRenaisande Marriott International 4**** Nov 2010 - Nov 2011Miami/Fort Lauderdale Y Alrededores, Estados Unidos3 to 5 months in the different food and beverage departments.Recreation, restaurant hostess, waitress of room service and Starbucks.Recreation: clean the area around the pool. Promote an atmosphere of fun and relaxation for guests in all recreational areas by expressing an optimistic and enthusiastic behavior. Observe activities in the recreational facilities. Take, towels folded and stacked according to the procedures of the company. Report the accident to the manager, ensure uniform and personal appearance are neat and professional.Hostess: Greet guests and determine the number of group members. Indicate seats offering guests a clean table and available, removing chairs, placing menus clean and updated. Guide guests through the dining rooms and provide assistance when is needed. Check menus to ensure they are updated, clean, complete and without wrinkles.Room Service: providing food, drinks, utensils and condiments to the rooms to meet the needs of customers. Take customer orders and prepare the entire order to be delivery to the customer.Starbucks:. Enter orders into the system from the cash register and obtain payment from customers. Take orders, enter it into the MICROS system and prepare food and coffee. Make sure appliances are turned on and off at the appropriate time. Clean tables and areas of trolleys for coffee. Maintaining clean dishes, utensils, work areas, tables and equipment throughout the day. Getting the necessary change to the level of expected transactions. Compute the box end of shift, complete cashier reports, deliver and ensure cash receipts.
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Cross Training In All Hotel DepartmentsHotel Ac Recoletos 4**** Jun 2008 - Sep 2008Madrid Y Alrededores, EspañaA month in each department of the hotel.Reception, Restaurant, floors and Administration.Reception: Managing the inputs and outputs of hotel guests (check-in, check-out), respond to inquiries from customers, attend the telephone, managing reserves, operating system management prestige.Room: prepare the work area for breakfast, serving customers, carrying out the assembly and disassembly of buffet and lounges, serve food and beverages, Collaborate with the head waiter in other tasks of the department.Housekeeping: assistant housekeeper. Checks, supervising housekeepers, review rooms,control the stock of sheets and towels, and daily rehearsals.Administration: Managing Hotel purchases and payments.
Marta Morales Centenera Skills
Marta Morales Centenera Education Details
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Abc Bartending SchoolBartending/Bartender -
Les Roches School Of Hotel ManagementHotel Management -
Tourism -
Colegio Nuestra Señora De Las Maravillas
Frequently Asked Questions about Marta Morales Centenera
What company does Marta Morales Centenera work for?
Marta Morales Centenera works for Png Desarrollos, S.l.
What is Marta Morales Centenera's role at the current company?
Marta Morales Centenera's current role is Director Assistant.
What is Marta Morales Centenera's email address?
Marta Morales Centenera's email address is ma****@****ail.com
What schools did Marta Morales Centenera attend?
Marta Morales Centenera attended Abc Bartending School, Les Roches School Of Hotel Management, Universidad San Pablo-Ceu, Colegio Nuestra Señora De Las Maravillas.
What are some of Marta Morales Centenera's interests?
Marta Morales Centenera has interest in Viajar, Hostelería, Paddle, Ski.
What skills is Marta Morales Centenera known for?
Marta Morales Centenera has skills like Hospitality Management, Hotel Management, Hotels, Front Office, Hospitality Industry, Hospitality, Revenue Analysis, Tourism, Resorts, Banquets, Rooms Division, Micros.
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