Marta Polechonska Email & Phone Number

Krakow Metropolitan Area

Kraków Area, Poland

•Leading transition of the processes to outsource company – providing training’s, day to day support prior go live, leading pulse check calls, KPI reviews;•Managing Team projects by planning, delegating day-to-day project activities, communicating during status update calls/correspondence changes and progress of the project, leading implementations;•Actively searching opportunities for process improvements and implementing enchantments;•Designing and implementing Team members… Show more •Leading transition of the processes to outsource company – providing training’s, day to day support prior go live, leading pulse check calls, KPI reviews;•Managing Team projects by planning, delegating day-to-day project activities, communicating during status update calls/correspondence changes and progress of the project, leading implementations;•Actively searching opportunities for process improvements and implementing enchantments;•Designing and implementing Team members training and development strategy. Show less

Cracow, Małopolskie, Poland

•Managing effectively workflows by making sure that all daily account openings and account maintenance tasks are completed on time and with accuracy in order to meet client’s expectations (managing 10 team members);•Preparing reports for Subcustodians performance review. Taking a part in due diligance calls with Subcustodians and Clients.•Identifying and supporting process improvements that will increase efficiency of Team tasks completion;•Assisting in implementation of new… Show more •Managing effectively workflows by making sure that all daily account openings and account maintenance tasks are completed on time and with accuracy in order to meet client’s expectations (managing 10 team members);•Preparing reports for Subcustodians performance review. Taking a part in due diligance calls with Subcustodians and Clients.•Identifying and supporting process improvements that will increase efficiency of Team tasks completion;•Assisting in implementation of new business lines or products. •Participating in interviews and selection process for job applicants; •Conducting annual review of CAP Team members based on goals and development plans; •Developing Team members by providing as well as assistance with career planning; Show less

Lesser Poland District, Cracow County, Poland

•Supervising the company outsourced Receivables and Expense Team’s to ensure daily and monthly duties are completed with timely manner and accuracy (6 team members);• Ensuring client payments and Subustodians invoices are allocated/ paid properly and in a timely manner;• Conducting the daily, weekly calls with outsourced Receivables and Expenses Team’s in order to discuss daily tasks and ongoing issues;• Preparing and presenting to the company Controllers the accrual reports during… Show more •Supervising the company outsourced Receivables and Expense Team’s to ensure daily and monthly duties are completed with timely manner and accuracy (6 team members);• Ensuring client payments and Subustodians invoices are allocated/ paid properly and in a timely manner;• Conducting the daily, weekly calls with outsourced Receivables and Expenses Team’s in order to discuss daily tasks and ongoing issues;• Preparing and presenting to the company Controllers the accrual reports during monthly video conference;• Performing internal audit;• Supporting manager in recruiting process;• Preparing and updating procedures; Show less

Krakow

• Ensuring KPI and CSL targets are met;• Escalations resolution, managing complaints.• Taking a part in conference calls with UK Senior Management;• Processing internal audit;• Assisting Team Leader in recruitment process;

Lesser Poland District, Cracow County, Poland

• Internal communication with Cash & Bank, Payments Team;• Query resolution;• Updating, revising and creating procedures;• Training new joiners;• Preparing daily & adhoc reports.

Lesser Poland District, Cracow County, Poland

• Managing and controlling assigned Accounts Receivable accounts in respect of debt collection;• Handle Inbound and Outbound calls/ e-mails responding to customer concerns• Issuing statements to customers to facilitate collections;• Reconciling customer accounts;

Greater Chicago Area

• Scheduling business meetings and tracking deadlines for company projects;• Managing correspondence;• Arranging business trips.

Greater Chicago Area, Rosemont

• Supervising front desk staff performance;• Preparing front desk schedule, rooms availability reports;• Handling guests complains.

Health And Safety Trainer, Educator Course- Health And Safety Management

Activities and Societies: Uprawnienia pedagogiczne do prowadzenia szkoleń w zakresie BHP

Certification, First Aid Course

Internal Auditor, Occupational Safety And Health Technology/Technician

- Standard requirements PN-N18001, OHSAS 18001, ISO 45001 - Health and Safety system implementation - Health and Safety system.

Master'S Degree, Human Resources Management And Services, 5.0

Bachelor'S Degree In Economics, Enterprise And Innovations