🇵🇱 > 🇩🇪 > 🇼🇸 > 🇪🇸 > 🇳🇱🇱🇷 >🇨🇭I have diverse educational backgrounds in Design, Business Innovation, and Psychology, having studied in Poland, Spain, and Germany. My professional experience spans across various cultures, including Poland, Germany, Taiwan, Spain, remote work in Holland and the USA. Currently, I am located in Zurich, Switzerland.I am an innovative Service/Concept Designer seeking fresh opportunities.What I am looking for:• I wish to work with a multidisciplinary team to rethink the customer experiences, bring useful solutions to the users, and help companies to deliver meaningful solutions that follow technical feasibility, business requirements and objectives.My passions:• Learn and share knowledge• Craft solutions that revolve around people• Collaborate within meaningful projects• Lead teams through the customer-centric design process and methodologies• Help companies build CX System that includes standardized personas, user journeys, service blueprints, CX metrics• Design, conduct, and analyze qualitative research or collaborate with research agencies• Facilitate workshops• Working on projects that have a positive influence on the environmentI specialise in service and product concept development in User/customer-centric design methodology. I also have 8 years of experience in the innovation process.My experience in a nutshell:• Senior Service designer at Rockwell Automation - an automotive solutions manufacturer, within CX CoE team. Created CX System that aimed to standardize CX practice throughout the company. Created customer journey framework using TheyDo tool. Mapped customer pains heat maps based on quantitative research. Conducted user interviews. Mapped blueprinting based on conducted multidisciplinary workshops.• UX/Service Designer at Innovatika - a venture builder in Warsaw within the Strategy Team, helping companies to innovate their products and services. Worked as a service designer for Visa Innovation Lab on their incubator projects. Ran multi-client projects as a project manager.• Interaction design at Gestoos (former Exipple Studio), advanced interaction studio in Barcelona.• Concept design at Roca within the Innovation Lab.Developed many in-house design methods that led to the creation of innovative projects and award-winning product concepts.• Industrial designer at Asus Design Lab.Designed electronics such as GPS, TVs, monitors.Created colour and material lab.