Learning Team - Corporate Human ResourcesFocused on the development, implementation, and management of training solutions for 3 geographies (Portugal, Colombia and Poland);Conducted needs assessments in collaboration with department heads and other stakeholders to identify skill gaps and areas for development within the organization;Assessed the impact of training solutions on employee's performance outcomes, and provided insights and recommendations to senior management based on training data.

Delegação Regional de Lisboa e Vale do Tejo - Serviço de Formação Profissional de Alverca (Portuguese State Entity)Diagnosed training needs for public and private companies and provided support on the full cycle of training by designing, promoting, supervising, evaluating and certifying training activities;Managed the implementation of European PRR Project – "C06-i01 - Modernização da oferta e dos estabelecimentos de ensino e da formação profissional – Subinvestimento Modernização da Formação Profissional" by monitoring the full process. This project will benefit, by the end of 2025, a total of 1 000 training positions.

PT Accounts - OperationsPerformed internal management of business accounts processes by collecting confidential information such as client records and legal documentation;Verified and analyzed Resident and Non-Resident clients' documentation for adequacy to Legal, Regulatory, and internal requirements;Implemented a Reconciliation project by successfully collaborating with cross-functional and external teams and meeting tight deadlines;Reviewed and optimized outdated operational procedures to address contemporary challenges within the company such as sustainability;Collaborated with stakeholders to complete targeted information/processes and provided feedback to clients;Guided and adapted procedures to accommodate the needs of one colleague with exceptionalities to provide an inclusive environment.

Logistics department

Education department