Marta Rosiak Email and Phone Number
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• Skilled PA and Office Manager with over 10 years of managerial experience in the London business environment in the serviced office sector and medical recruitment. • Excellent customer service and customer service delivery management skills to a wide range of business clients.• Strong operations background in office administration, PA and after sale delivery and client care.• Comprehensive knowledge of CRM systems (Salesforce, Profile), billing/invoicing platforms (SagePay, WorldPay, Paypoint) and accounting software (Dimensions)• Practical working experience of credit control, debt recovery and basic accounting.•
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System Onboarding And Support SpecialistOpstech Services LimitedLondon, Gb
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System Onboarding & Support SpecialistOpstech Services Limited Mar 2022 - PresentLondon, England, United Kingdom• Providing a specialist day to day CRM system (Office RnD) support to our clients • Troubleshooting superuser issues and contacting the provider on behalf of clients• Managing raised cases in our CRM queue and communicating updates and solutions to clients • Participating and/or leading weekly update calls with the clients through Teams (3-4 calls weekly)• Participating and/or leading weekly update calls with the OfficeRnD provider • Arranging, updating and transferring data from various systems while onboarding new clients • Logging and suggesting changes and improvements to clients’ processes and procedures based on their data management• Providing advice and consultancy on MLR (Money Laundering Regulations) compliance for virtual office businesses and serviced office industry; arranging proposals for training and general guidance• Providing day to day support and assistance to my colleagues and the company director
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Pa & Office ManagerAtlantis Medical May 2016 - Apr 2018London, United KingdomManaged a 40+ office and all aspects of day to day office operations, reporting to Managing Director.Provided a day to day executive assistance to Managing Director in all business relating aspects, managed his calendar and prepared and oversaw to do lists. Administrated tenders and new projects like the new Out Of Hours phone answering process and the new HR online platform.Was responsible for HR duties: direct liaison with an outside HR company including dismissal and disciplinary procedures; preparation of HR letters and contracts; overseeing leavers and joiners process (on average 5 a month); monthly payroll and holiday/absence administration. Was the first point of contact for any IT issues and liaised with the outside IT department to make sure all problems, updates and changes to IT infrastructure were dealt with promptly and efficiently. Participated in monthly regular marketing meetings with the external marketing company: overseeing website and social media content; was responsible for industry events participation, information and entry process and all marketing material. Was in charge of company travel arrangements within the UK and abroad, company events, trade shows and team outings. Ordered office supplies and dealt with the building management. -
Avanta Virtual ManagerAvanta Serviced Office Group Sep 2014 - Feb 2016London, United KingdomManaging Avanta Virtual department: managing customer service, sales and accounts representatives to deliver great service to our virtual office clients. Daily management of all systems, contract negotiations, product and services management, overseeing document compliance and client care. -
Meetings And Virtual Services Accounts ManagerAvanta Serviced Office Group Jun 2013 - Aug 2014London, United KingdomOverall responsibilities: meeting room services account reconciliation, virtual services account reconciliation, overseeing client billing and invoices, managing incoming and outgoing cash, credit control and debt management, billing/invoicing systems daily management.
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Partner Relations ManagerDavinci Virtual Uk Jun 2010 - May 2013London, United KingdomOverall responsibilities: managing business relations with partners, expanding partner centre portfolio, introduction of new clients to our partners, managing partner accounts, partner accounts reconciliation.
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Assistant Business Centre ManagerAvanta Jul 2006 - Jun 2010London, United KingdomOverall responsibilities: providing day to day assistance to centre manager, overseeing centre team, providing client support and customer service to office clients, billing and invoicing, building and office management, business office operations.
Marta Rosiak Skills
Marta Rosiak Education Details
Frequently Asked Questions about Marta Rosiak
What company does Marta Rosiak work for?
Marta Rosiak works for Opstech Services Limited
What is Marta Rosiak's role at the current company?
Marta Rosiak's current role is System Onboarding and Support Specialist.
What is Marta Rosiak's email address?
Marta Rosiak's email address is mr****@****l.co.uk
What is Marta Rosiak's direct phone number?
Marta Rosiak's direct phone number is +4420335*****
What schools did Marta Rosiak attend?
Marta Rosiak attended University Of Warsaw.
What skills is Marta Rosiak known for?
Marta Rosiak has skills like Facilities Management, Customer Service, Account Management, Account Reconciliation, Accounts Receivable, Accounts Payable, Accounting, Client Relations Skills, Operational Planning, Customer Support, Salesforce.com, Operating Systems.
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Marta Rosiak
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