As Marketing and Communication Manager, I have developed and implemented the Marketing and PR strategy, as well as activities for the hotel to increase brand awareness, communicate promotions to all relevant target markets and address hotel business needs. Specifically, I have performed the following tasks to the highest standards:• Created, developed and targeted key events for the hotel, especially during highlighted business periods.• Communicated effectively, to target markets… Show more As Marketing and Communication Manager, I have developed and implemented the Marketing and PR strategy, as well as activities for the hotel to increase brand awareness, communicate promotions to all relevant target markets and address hotel business needs. Specifically, I have performed the following tasks to the highest standards:• Created, developed and targeted key events for the hotel, especially during highlighted business periods.• Communicated effectively, to target markets concerning the amenities and benefits of the hotel.• Worked with local third party partners, including local media, and maintaining professional working relationships with local official communities.• Created and maintained a comprehensive Media and Marketing contact management system relevant to the target audiences of the hotel.• Worked closely with all hotel departments, seeking proactive opportunities and planned promotions to address specific business challenges, as required.• Managed and promoted the hotel on Hilton Worldwide branded websites.• Managed and controlled Marketing budgets by using resources effectively.• Developed promotional activities, marketing channels and the production of marketing materials for specific events.• Implemented PR campaigns to celebrate successes, awards and the promotion of products.• Researched and developed new opportunities within key target groups.• Communicated with internal Event Managers on all aspects of specific event organisation and promotion.• Produced monthly reports as required.• Oversaw the development and implementation of the hotel PR plan and associated activitiesPA TO Manager duties:• To ensure that VP Operations office, filing room and files are locked/secured to ensure complete confidentiality.• To trace deadlines on projects and correspondences.• To co-ordinate HODs Meeting preparation (pre, during & post).• To ensure high confidentiality of all office and Hilton International corporate matters at all times. Show less

Funciones principales relacionadas con mi rol de Personal Assistant:- Atención a visitas: tanto internas como externas. Se encarga de su recepción y despedida, así como de atenderles mientras dure la visita.- Atención telefónica: recibir, realizar y filtrar llamadas de forma educada y según su criterio de prioridades.- Organizar la agenda de trabajo: tanto la suya como la del GM, de cara a poder abarcar los máximos temas posibles en el mínimo tiempo aplicando la optimización de… Show more Funciones principales relacionadas con mi rol de Personal Assistant:- Atención a visitas: tanto internas como externas. Se encarga de su recepción y despedida, así como de atenderles mientras dure la visita.- Atención telefónica: recibir, realizar y filtrar llamadas de forma educada y según su criterio de prioridades.- Organizar la agenda de trabajo: tanto la suya como la del GM, de cara a poder abarcar los máximos temas posibles en el mínimo tiempo aplicando la optimización de recursos adecuada.- Organizar eventos: tanto internos como externos de la empresa. Estableciendo el protocolo, hacer reservas, alquiler de locales, catering…- Organizar y asistir a reuniones: encarándome de todos los preparativos de la misma, así como de la redacción y coordinación de la información necesaria. - Temas financieros: control de facturación, de gastos, elaboración de informes, etc.- Coordinación y puesta en marcha de temas de Calidad, Medio Ambiente, Prevención de Riesgos Laborales o Control de equipos informáticos.- Elaboración de informes internos, memorias, auditorías, resumen interno de prensa. Show less

As Marketing Coordinator Intern, I worked with the Director of Business Development and Marketing Manager to assist in the implementation of the marketing plan to increase hotel brand awareness and to drive business. Specifically, I performed the following tasks to the highest standards: • Communicating effectively, to the target markets, the amenities and benefits of the hotel, including hotel refurbishments, food and beverage provisions, conference, banqueting and events. •… Show more As Marketing Coordinator Intern, I worked with the Director of Business Development and Marketing Manager to assist in the implementation of the marketing plan to increase hotel brand awareness and to drive business. Specifically, I performed the following tasks to the highest standards: • Communicating effectively, to the target markets, the amenities and benefits of the hotel, including hotel refurbishments, food and beverage provisions, conference, banqueting and events. • Establishing a professional relationship with local third party partners, including local media, and maintaining professional working relationships with local official bodies. • Creating and maintaining a comprehensive media and marketing contact management system relevant to the target audiences of the hotel. • Working closely across all hotel departments, seeking proactive opportunities and planned promotions to address specific business challenges, as required. • Supporting the development of promotional activities, marketing channels and the production of marketing materials for specific events. • Managing and promoting the hotel on Hilton Worldwide branded websites. • Working within marketing budgets by using resources effectively. Show less

Consultoría de Marketing y Estrategia de Marca

Profesora de los siguientes cursos:- Máster en Dirección Y Gestión De Empresas Turísticas- Máster en Dirección Y Gestión Hotelera- Máster en Protocolo, Eventos Y Relaciones Públicas- Máster en Revenue Management, Marketing Y Comunicación Turística- Máster en Turismo Internacional, Protocolo Y Relaciones Públicas- Programa Superior en Dirección Y Gestión Hotelera