Marta Smith Email & Phone Number

Managed a staff of 50+ for Siri Quality Assurance team through WWDC 2024. Streamlined hiring process by pre-screening candidates, saving 4 hours/week of SME time. Achieved an 80% hiring success rate, setting a high standard for the team. Reduced onboarding time for new engineering hires from 3 days to 3 hours, an 88% decrease. Coached team on effective debugging practices. Drove quality KPI practices on behalf of Apple SMEs

New York, Ny, Us

Primary end-to-end quality visionary and strategist for Wheels Up. Included development of company-wide test strategy and quality KPIs (including assessment and quantification of unit test coverage), implementation plans, and closely working with Dev managers and TPMs. Also included managing individual contributors' career growth, as well as hiring remote teams and developing training and practices for all engineering teams to follow.

Seattle, Wa, Us

Primary end-to-end Engineering Quality Assurance Manager for launch of Alexa Communications technology, including related device firmware and services. Developed test strategy, KPIs, sign-off criteria, and launch criteria. Led an amalgamation of teams in both Seattle and India, including career development for Individual Contributors. Later did the same for Alexa Smart Home devices team.

Charlotte, Nc, Us

Technical Due Diligence Studies, Engineering Assessments, Corporate Training- Executed technical due diligence and engineering assessments within a wide variety of client software companies, nationally and internationally. Clients included small to medium sized companies (10-5000 employees), in areas such as health care, inventory management, travel booking, and other commercial applications.- Included review of product strategy, technical direction, architecture, and infrastructure. Also included review of operational execution, with focus on processes, organizational efficiency, best practices, and tools. Identified engineering gaps relating to product strategy, process, practice, technology, and tools. Worked with teams to develop and implement recommendation matrices and transformational change improvement plans, targeted to increase efficiency by 40% - 50%.- Delivered training to cross-discipline and cross-leadership teams on effective implementation of Agile and SAFe methodologies, including backlog refinement and estimation accuracy, then coached them on implementation, resulting in average 60% increase of company-wide efficiency for the clients.

San Jose, Ca, Us

Windows 8.x - 10 Testing / Training / Rollout (2010 - 2015)- Developed/delivered company-wide storage-specific Windows OS training and testing program for WD field engineers. Increased breadth of test coverage by over 80% - Executed test plans and test cases; directed field engineer QA work - Worked closely with Microsoft driver developers on issues related to hybrid storage drivers and Modern Standby.Hybrid hard disk drive testing, Proof of concept on FileMapper tool, SMR work (2011 – 2014)- Produced Windows-specific test plan/cases for the RSC’s portion of testing hybrid hard disk driver (WD Boost). - Designed / implemented database schema for team-wide issue tracking database and drove adoption of best practices; the increased tracking efficiency created an over 50% decrease in staff hours dedicated to meetings- Instigated effective triage processes; ran daily triage meetings cross-site- Worked closely with development architects to analyze in-progress File Mapper and SMR specifications; generated and executed test plans, test cases, and automation accordinglyHardware lab creation, build-out, staffing (2010 – 2011)- Managed budget allocations, purchases, and build-out of initial WD RSC test lab. Worked with site manager to identify and implement solution for remote machine access and automated imaging for 30% efficiency increase- Identified / hired high-level SDET to work on QA projects. Created online lab equipment tracking system

Redmond, Washington, Us

Microsoft Word / Messenger / Office Communicator for the Macintosh, multiple versions and releases- Directed suite integration testing, schedules, and feature/bug fix negotiations with other app teams- Wrote feature level and app-wide test plans and test cases; incorporated intra-team dependency issues- Worked with unit teams across multiple geographic locations, time zones and language barriers, resulting in aligned and timely release of deliverables- Defined/tracked KPIs such as bug levels, automation pass rates, and performance numbers- Managed full employee life cycle for up to 12 reports, including FTEs, contractors, interns, and remote workers; five of the FTE’s were promoted to test leads or managers- Drove adoption of Python for UI-based automated product testing; raised awareness unit-wide of the need for language-agnostic automation systems and integrated test automation support for network-facing applications- Administered unit-wide bug database, including schema creation and maintenance; implemented new usage methods to streamline work efficiency- Tested self-assigned product feature areas while maintaining leadership role- Teamed with partner technology orgs throughout the company to analyze design change specs, offer input, and design efficient integration test passes- Wrote and evangelized internal white papers, which drove adoption of testing tools, methodologies, and bug/triage best practices and increased overall effectiveness of the quality improvement process by 35%- Pursued additional resources for the team to use such as tools, machines, and staff assistance, thus increasing team’s effectiveness and productivity by an average of 25% ongoing- Drove quality process early in the project cycle; resulted in fewer bugs introduced, issues found earlier in the development cycle, and increased overall code stability throughout- Collaborated cross-discipline on new features; provided input on specs, design docs, and in bug triage meetings

Redmond, Washington, Us