Marta Fernandes

Marta Fernandes Email and Phone Number

Head of EMEA Client Services - O. Mustad & Son Portugal @
Marta Fernandes's Location
Sesimbra, Setúbal, Portugal, Portugal
Marta Fernandes's Contact Details

Marta Fernandes work email

Marta Fernandes personal email

About Marta Fernandes

I have excellent interpersonal and relationship skills and communicate well with my colleagues on all levels. I am an enthusiastic and proactive team player and yet able to work on my initiative if and when required. I am ambitious and motivated to succeed and progress myself, my eagerness to learn and contribute to a team that challenges me means that I would be an asset to a company. I work well under pressure and can prioritize my work according to importance, and review this work sporadically to maintain that work is done according to priority.

Marta Fernandes's Current Company Details
O. Mustad & Son Portugal

O. Mustad & Son Portugal

Head of EMEA Client Services - O. Mustad & Son Portugal
Marta Fernandes Work Experience Details
  • O. Mustad & Son Portugal
    Head Of Emea Client Services
    O. Mustad & Son Portugal Mar 2023 - Present
    Sesimbra, Setúbal, Portugal
    Responsible for the client service team for EMEAInternal salesInvoicing
  • Marta'S Short Rentals
    Business Owner
    Marta'S Short Rentals Sep 2017 - Present
    Sesimbra- Portugal
    https://www.airbnb.com/users/8153453/listings
  • Royal Bank Of Scotland
    Account Opening And Document Controller Specialist Large Corporate Clients
    Royal Bank Of Scotland Oct 2011 - Jul 2017
    Amsterdam En Omgeving, Nederland
    - Senior adviser on the processes & procedures of account opening, maintenance and closures within each different country in EMEA.- Analyses complex requests and assesses the requests on accuracy and completeness.- Communicates with clients ensuring that they understand which requirements should be met in the AO/AM/AC procedures.
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  • Royal Bank Of Scotland
    Cashpool And Liquidity Specialist
    Royal Bank Of Scotland Feb 2008 - Oct 2011
    Amsterdam Area, Netherlands
    -Implementation and maintain of the Liquidity Management products and GTS credit facilities. -Set up Cash Management products like Zero Balancing, Notional pool, Multi Bank Cash Concentration and related Intraday and Overdraft facilities. Single point of contact during implementation of complex cash-pool structures. -Forecast the need time for implementation according to the Plan of approach scheme. Planning activities, meeting and conference calls to communicate with colleagues and clients about the planning. Control on internal compliance and policy. Focus on Risk Management : Credit, Operational and Fraud Risks.
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  • Abn Amro Bank N.V.
    Regional Information Management Consultant
    Abn Amro Bank N.V. Jan 2006 - Feb 2008
    Amsterdam En Omgeving, Nederland
    - Responsible for ensuring the measurement and optimal performance of the Client Service process in this region as well ensure that standards are defined, developed and implemented within the region. - Responsible for the tools and data management function for the EMEA region - In charge of rollout of all workflow applications used by T1, T2a, T2b and data mining and business intelligence from the work flow applications, regional, country, team reporting and monitoring.
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  • Abn Amro Bank N.V.
    Senior Client Service Representative
    Abn Amro Bank N.V. Apr 2003 - Jan 2006
    Amsterdam En Omgeving, Nederland
    -Providing customer financial support to EMEA clients (payment process/repair/investigations, account capitalization, electronic banking, lockbox, cash-pooling/zero balances, documentation)-Establish, maintain and develop client relationship. Be responsible for client request/complaints in order to provide customer satisfaction. Actively engage in and support internal and external client satisfaction survey (TRIM).Develop and Implement new procedures and strategies in order to improve our services.
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Marta Fernandes Skills

Six Sigma Acts Means Omni Amsterdam Yellow Belt Cash Management Consulting Europe Eagerness To Learn Workflow Belgium Adobe Contribute Data Management Curriculum Design Guidance Brussels Work Well Under Pressure Applications Prioritizes Internal Audit Client Services Netherlands Business Services English Communication Workflow Applications Language Development Written Complexity T1 Queries Business Process Legal Point Of Contact Asset Customer Service Enterprise Software Business Intelligence Portuguese Enquiries Prince2 Arranging Scotland Rollout Contractual Agreements Management Diversity Management Documentation Project Management Measurements Tape Portugues Interpreting System Monitoring Service Levels Reporting Stakeholders Closures French Identifies Investigation Information Management Emea Urgency Sensitivity Working Capital Management Controller Data Mining Analysis Country Responsibility Spanish

Marta Fernandes Education Details

  • Six Sigma Green Belt
    Six Sigma Green Belt
  • Management Center Europe
    Management Center Europe
    Consultancy
  • Prince 2
    Prince 2
    Project Management (Fundation)

Frequently Asked Questions about Marta Fernandes

What company does Marta Fernandes work for?

Marta Fernandes works for O. Mustad & Son Portugal

What is Marta Fernandes's role at the current company?

Marta Fernandes's current role is Head of EMEA Client Services - O. Mustad & Son Portugal.

What is Marta Fernandes's email address?

Marta Fernandes's email address is ma****@****ail.com

What schools did Marta Fernandes attend?

Marta Fernandes attended Six Sigma Green Belt, Management Center Europe, Prince 2.

What skills is Marta Fernandes known for?

Marta Fernandes has skills like Six Sigma, Acts, Means, Omni, Amsterdam, Yellow Belt, Cash Management, Consulting, Europe, Eagerness To Learn, Workflow, Belgium.

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