 Perform market research for all 8 of the hardware stores, to pinpoint strategic opportunities within the local business sector. Reviewed territory and market results making recommendations for adjustments to resource alignment and operational procedures. Collected, analyzed, evaluated and reported sales results and workflow to identify steps to increase sales productivity & results; Initiated changes in documentation systems for managing quotidian business operations to increase productivity Secured new suppliers and vendors aiding in reducing procurement costs. Account management for existing contractors / and securing new clients through networking events, summits, conferences, tradeshows etc. Introduced new inventory software that helps maintain a more accurate and has a more user friendly interface allowing for any employee seasoned or new to more quickly acquire the information that is needed to relay the info to the client. Implemented GPS tracking on all delivery vehicles, as well as manage to get a 4 month trial for a route efficiency system, reducing fuel costs as well tracking of business assets and human capital. Conducted a Qualitative and Quantitative Analysis to further gain the mindset of the clientele. By understanding why they choose our stores, what they would like to see from our business standpoint, how we as a business can improve in order to maintain and increase the quality and experience for them. Developed email and text message marketing campaigns designed to target specific groups of businesses’ existing customer base. Oversaw tracking, performance measurement, and reporting for social media and email marketing campaigns.

 Project management, designed schedules, assessed risks and potential obstacles during the planning phase in order to prevent any potential delays and reducing costs to execute an efficient /effective successful and profitable project.  Perform and deliver weekly cost analysis to the president and accounting department which includes inventory and control of resource allocation reports, as well as hiring of sub contractors  Handled the production of reports such as proposal development, detailed tracking reports that include labor costs, Procurement of tangible items, logistics, and expense reports for all field personnel and most importantly final deliverables for the client. Maintained constant communication with both current and potential clients in order to insure that all their needs have not just been met but exceeded.  Attended industry conferences, tradeshows and other networking events meetings to perform demonstrations with all levels of key decision makers in order to educate them with new products, services and technology development with the goal of cross selling and up selling our services. Developed and tracked creative strategic marketing campaigns to engage new prospects, through the use of printed material, promotions, website development, social media, SEO, and analytics. Conducted market Research, Analyzed industry trends, competitors, technology advancements, and opportunities.

 Responsible for lead generation, account management, business plans and key model forecasts. Analyzed market, competitors, customer groups, and sales performances. Set up local annual marketing (implementation) plans. Responsible for monthly reporting Support the required business literature such as brochures, presentations, and the company website. Supported other company activities, such as proposal development and project final reports. Provided vendor and subcontract sourcing and pricing for Requests for Proposals. Prepared and process purchase orders and modifications with required documentation for approval. Assisted project management with proposals through project development processes. Voucher accounts payable (A / P) invoices for review, approval, and processing in a timely manner; manage files, coordinate project-related travel, support project closeout activities. Traveled 50% of the time National / International.

 Responsible for executing every position offered at a car dealership, from washing vehicles, porter, mechanic, to managerial roles in a 2-year period (Service, Parts, Finance, Sales). Executed strategic marketing plans to maintain and to seek new customers. Analyzed reports on service advisors and sales persons to measure performance as an individual and more importantly as a whole. Worked in communication with General Manager to ensure that all policies are kept to standard. Traveled to headquarters in Houston for training courses to further train fellow co-workers. Assisted in maximizing output and minimizing potential risks or threats.

•Handled inbound and outbound calls reaching previous customers as well as prospecting new ones.• Interacted with customer in a professional manner that creates confidence and trust, through the consistent use of policies and procedures for opening a conversation, using professional etiquette and most importantly the use of proper closing techniques.• Converted customer inquiries into sales through the consistent use of accepted sales methods. Demonstrated skills, expertise and capability in the use of professional sales process to close a sale or even up sale products.• Resolved customer inquiries and complaints through the consistent use of standard work process.

• Provided guidance and clear priorities to associates toward mission accomplishments.• Analyzed business trends, tracked sales and inventory.• Reviewed and analyzed government contracting and bidding for short term and long-term vendors of three military bases.• Participated in leadership, loss prevention, and management responsibilities that allowed me to interact and network with members of the management field.• Provided administrative support to assist with specific aspects of retail operations.