Martell Smith Email & Phone Number

Peoria, Il, Us

In this role, I played a crucial part in implementing an effective organizational structure and job design to drive organizational success, collaborating closely with management. My responsibilities included overseeing Benefits and Compensation systems, ensuring seamless connections and accurate data maintenance across internal and vendor partner systems. I coordinated workforce planning solutions, including recruiting, hiring, and onboarding, to foster a high-performing workforce and ensure the long-term success of team members.

As an HR professional, I closely collaborated with operations leadership, providing expert guidance on employee relations, performance coaching, progressive discipline, and risk analysis. Reporting to the Director of Human Resources, I implemented HR strategies to support the organization's strategic objectives, while mentoring over 210 employees and setting high standards for the organization. I played a key role in employee recruitment and retention efforts, ensuring compliance with regulations, and managing compensation and benefit programs. Additionally, I conducted employee orientations, managed the employee database, and assisted in talent acquisition and recruitment processes.

Peoria, Il

As a business development leader, I successfully executed strategies to maximize market position, product penetration, and profitability for a $3.6M territory. Additionally, I managed all aspects of human resources for the team, including recruitment, onboarding, training, and performance management. I consistently exceeded quarterly sales goals and achieved outstanding revenue results, surpassing annual targets in 2019 and 2020.

East Peoria, Il

In this role, I rapidly achieved top 5% ranking among sales specialists company-wide by excelling in value-based selling and providing roleplay sales training to new hires. Additionally, I developed strong relationships with 23 accounts, each valued at $15K, through end-customer support and effective cold calling with lead tracking. As a leader, I successfully onboarded and coached employees, resulting in team and individual achievements, and exceeded insurance sales targets by 50% through cross-selling and consultative selling techniques. Moreover, I achieved outstanding upselling results, leading to #1 sales rank in a district with 132 stores and breaking all sales records district-wide.

Macomb/Peoria, Il

I successfully achieved an 11% increase in annual territory profits for consecutive quarters and led key financial activities, including financial reporting, credit applications, inventory control, and resource allocations based on forecasted demands. Additionally, I provided exceptional customer service to wholesale and retail clients by assisting them in person and over the phone to identify their needs and recommend suitable products and services.

Master Of Business Administration - Mba, Human Resources

Studying employment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR policies development.

Bachelor Of Business Administration - Bba, Concentration In Management And A Minor In Organizational