Martha Adkins Email and Phone Number

Successfully managed the Medicaid Enrollment team (up to 16 developers, analysts, testers, and contractors). Strategized the alignment of resources and priorities across multiple functional groups for operational stability and future growth. Built and maintained strong relationships with business customers and other IT teams. Oversight and guidance for new systems to consolidate and sunset multiple legacy applications and servers. Led multiple new Medicaid market implementations and existing market expansions. Recruited top-tier talent and built a very high-functioning team. Created/updated resource forecast by initiative. Strategized and planned rollout of Agile to the GBD Enrollment systems team.

Successfully managed the NY Medicaid Enrollment team (up to 8 developers, analysts, and contractors as needed). Strategized the alignment of resources and priorities across multiple functional groups for operational stability and future growth. Built and maintained strong relationships with business customers to make sure their needs were met. Participated in state audits and compliance updates to ensure market was operating as expected. Managed teams' resources to hit aggressive and evolving project timeline. Assisted in design and testing of many GBD's current enrollment and eligibility management systems (file loading, compliance checking and provider assignment, etc.). Mentored junior analyst and provided architecture guidance to team. Recruited, hired and trained resources. Process definition, improvements, requirements gathering and design.

Systems manager and supervisor for six programmer/analysts, programmers, and consultants. Analysis and design, technical support, and production control support for several different applications. These apps included a NETVIEW Data Management system, a budget system, a debt management system, a help desk system, and a computer tracking system.