Senior Accounts Receivable Specialist
I was brought on board as Accounts Specialist-I with a steadfast progression to my Senior role to oversee accounts receivable functions for the company, which provides cloud-based operations management software for different clients such as, healthcare companies, municipalities, government organizations (Department of Defense), YMCA, churches, non-profit organizations and universities. SIGNIFICANT ACCOMPLISHMENTSI have streamlined our billing and collections process, and improved the turnaround time for processing invoices, responding to ACRs (Agreement Change Requests) for service end-date changes, returns/credits, and following up for tax exemption certificates.Additionally:► Delivered significant cost savings playing a vital role in eliminating manual processes and implementing efficient systems that automated billing process. Reduced time for posting journals.► Proactively resolved issues with the existing revenue recognition process; deployed a system to debit documents and processed three times as many invoices as usual.► Initiated a process of holding journal postings for education clients until 60 days, recorded transactions as revenue and thus able to reduce the deficit.► Functioned as Controller in manager’s absence; assumed complete responsibilities for managing daily operations of the accounts receivable department.► Worked closely with the management team to expedite payment from a New York client, submitted quotes in advance that provided them with sufficient time to process their invoices.► Managed spreadsheets for several state level billing projects, including the State of New Mexico/CES and State of Arkansas.