Martha Carpenter Email and Phone Number

Manage day to day operations of the Housekeeping Department and StaffManage Housekeeping budgetMeet with customers to ensure that service standards are being metMentor College students that work within the Housekeeping Department

Run day to day operations for custodial staffMeet with customers to ensure that customers service standards are being metMentor and coach staff

 Responsible for the daily operations of the student home, budgets, inventory Actively taught students both independent living skill & self-responsibility Nurtured, educated and parented students Fostered relationships between students and their families Responsible for maintaining the student home facility Office management; emailing, scheduling appointments, monthly reports, maintained all student records

Custodial Account Manager Set up Custodial /Floor Care Department for eg growing it to a multi-million dollar account Set up and directed various projects Managed day-to-day operations of account project Met with Customers to ensure that customers objectives were met Supervised staff of 100 employees & conducted staff meeting Managed the hiring, evaluation, discipline, training development for management staff as well as hourly staff Mentored, Coached and Counseled Managers and Account Managers Prepared work schedules & maintain adequate staffing Inspected cleanliness of facility Provided supportive leadership Managed budget & payroll Worked with and built relationships with varies vendors Participated in compensation and benefits programs for hourly staff  Helped with the implementation of Safety program per OSHA requirements Interacted with all levels of management  Wrote SOP’s for Custodial Department Develop and implement personnel tracking system that complies with current employment practices.  Wrote and Implemented training programs & Employee Motivational programs  Trained staff in all aspects of Floor: Buffing, stripping, polishing extracting carpet & chemicals

Ran the daily operations for Housekeeping, Laundry, Floor care and maintance departments. -Maintained open lines of communication with residents and families-Conducted building inspections with State officers-Ensured proper use of supplies & equipment through training and development of employees-Adhere to company guidelines for discipline of employees-Scheduled work projects-Hired & oriented employees-Trained housekeeping staff