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Martha Castillo is a Former Deputy HR Director.
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Deputy Director Of Human ResourcesCity Of Mcallen Jul 2004 - Jun 2016• Provided leadership and direction to the Human Resources Department and managed daily overall provisions of human resource services, departmental programs and special projects such as compensation studies, Human Resources computer information systems, FMLA staff training, and internal investigations, serving a municipal workforce population of 1800, including civil service and non-civil service employees, and working in conjunction with all City departments and City management. • Assisted Director in developing overall departmental strategic goals, objectives, human resource services and processes and new HR programs. Develops, prepares and submits annual budget to include decision packages, performance measures and budget worksheets. • Developed, maintained and implemented personnel policies and HR practices and procedures of the municipality. Developed and interprets City policy, practice and procedure.• Monitored City compliance with all applicable state and federal labor employment laws to include the Texas Commission on Human Rights Act, Texas Workers Compensation Act, Texas Labor Code, and the Texas Administrative Code, DOL, FMLA, FLSA, Immigration and Naturalization, FTA, and other laws and regulations.• Managed City Job Classification and Re-classification and Position Control. Trained City department liaisons, supervisors and managers on new software NeoGov Job Description Database.• Managed City Compensation and market based study pay plans.• Managed City Family Medical Leave Act (FMLA). • Conducted conflict resolution employee counseling and internal investigations. • Conferred and assisted Legal Department, City Attorney and Assistant City Attorneys conducting research, gathering information, conducting investigations, reviewing EEOC claims and responses, law suits, and grievances and providing recommendations and modifications.
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General ManagerMv Transportation Oct 2003 - Apr 2004Greater Los Angeles AreaMV Transportation, 10/20/2003 – 04/12/2004• Responsible for all aspects of human resource management including employee work performance appraisal and employee disciplinary action.• Assigned Interim General Manager to Los Angeles Washington Yard. Managed administration, capital, and operations of contracted city bus routes in downtown Los Angeles. Worked with existing staff and resources to improve a struggling transit system. Developed a fair bidding process for work shift assignments. Responsible for all human relation issues including conflict resolution, counseling and disciplinary action. Successfully won employee vote in formal federal petition for unionization. • Assigned to assist the Beverly Hills/West Hollywood Transit System General Manager. Conducted and analyzed transportation user and facility survey and updated administrative processes and forms for system.
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General ManagerMedcare Ems Aug 1998 - Oct 2003Mcallen, Texas Area• Served as General Manager of a recognized high performance 911 Emergency Medical Service (EMS) mobile intensive care unit (MICU) system including 150 employees, 30 units operating 24/7 in various municipalities throughout Hidalgo County. Selected 2002 Private Provider of the Year by the Texas Department of Health.• Created company policy, programs, contracts and plans such as OSHA, Alcohol and Drug Testing Procedures, Personnel Manual, Job Descriptions, Job Evaluations, Pay Plans, Emergency Preparedness Plan, and Budget Analysis. Developed service proposals and bidding related documentation. Established company programs (i.e. salary pay scales, insurance, employee benefits, 401k pension plan, employee disciplinary process, and service rates). Conducted Supervisor and employee training programs. Managed workers compensation, auto liability, general liability, major medical health and other supplemental insurance programs.• Worked with Hidalgo County Cities under contract with Med-Care EMS and local hospitals and residential facilities to ensure proper 911 EMS services.DIRECTOR OF TRANSPORTATION
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Director Of TransportationBrownsvill Isd May 1997 - Aug 1998Brownsville, TxBrownsville Independent School District, 05/15/1997 – 08/21/1998• Managed $8.5 Million Annual Budget serving 40, 000 population, one of the largest student populations in the State of Texas.• Responsible for all aspects of human resources management including employee hire, training, work performance, monitoring, coaching, counseling, and all employee disciplinary action including separation from employment.• Responsible for management of capital, administration and operations of one of the largest student transportation system in Texas including over 350 employees, i.e. drivers, trainers, supervisors, dispatchers, mechanics, student helpers, and administrative personnel, and the PM, repair and maintenance and operations of over 300 units.
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General Manager, Brownsville Urban System (Bus)Ryder Ate Jan 1996 - May 1997Brownsville, Texas Area• Managed a local and federally funded municipal mass public transportation system including all capital, administration and operations and FTA contract compliance programs. • Served as resident General Manager for the Brownsville Urban System (BUS) responsible for capital, administration and operations. Administered annual Section 9 Grant Program and federal tri-annual audits. Developed alcohol/drug testing procedures and all personnel issues. Restructured trolley service to meet federal compliance requirements. Generated new revenue through bus wraps advertising. Managed bus shelter construction projects and operated fixed routes, demand response service, special events, and charter service maintaining a high 56% fare box recovery ratio [the fraction of operating expenses met by passenger fares computed by dividing system total fare revenue by total operating expenses]. Made system recommendations to the City Manager and City Commission. Responsible for all aspects of human resources management including employee work performance and employee disciplinary actions.• Responsible for all aspects of human resources management including employee work performance and employee disciplinary actions.
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General Manager/VpMcdonald Transit Associates, Inc. Jan 1991 - May 1994Greater Los Angeles AreaMcDonald Transit Associates, Inc, 01/01/1992 – 01/15/1996• Managed a large demand response mass public transportation system called Sun Van Transit in Albuquerque, New Mexico.• Served as resident General Manager of CityLink Transit in Abilene Texas (1/15/1993 – 1/15/1996). Developed work incentive program, work performance appraisal process, implemented drug testing and successfully managed capital acquisitions projects. Managed $1.1Million budget. Increased ridership by 6%. Brought popular trolley service to the City and constructed modern roll over bus wash facility. Provided special events such as Christmas Light Tours, Bus Rodeos and Customer Bus Ride Training. Provided recommendations to City Manager and City Council. Responsible for all aspects of human resources management including employee work performance and employee disciplinary actions.e.
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Regional Planning DirectorLower Rio Grande Valley Development Council (Lrgvdc) 1979 - Dec 1991Lower Rio Grande Valley Development Council, 02/19/1979 – 12/31/1991• Served as Regional Planning Director for 9 years (12/82 –12/91) for a regional planning organization. Managed regional planning programs in the Rio Grande Valley including Community Development Block Grants (CDBG), Urban Intern Program, establishment the 911 Emergence Medical Services automatic number identification and automatic location identification [ANI/ALI] Public Service Answering Point [PSAP] telephone communications in Hidalgo and Willacy Counties, Grant Writing, Economic Development Projects, Public Transportation, Census Demographics, Indigent Health Care, and Hidalgo Head Start Program. Coordinated regional training workshops. Served as government liaison with state and federal agencies including TXDOT, TDCA, Governor’s Office, TNRCC, State 911 Commission, Texas Parks and Wildlife, Texas Department of Health, FTA, HUD, EDA, DHS, FMHA, EPA, DOL, and the Census Bureau. • Managed the Professional Review Advisory Panel [PARP] which reviewed state and federal grant funding in the Rio Grande Valley. Assisted small and medium cities with programs such as grant writing for water, wastewater, streets and community projects, city code of ordinances, land use surveys, landfills, composting, rural transit services. Assisted school districts obtain funding for bilingual education and other federally funded programs.
Martha Castillo Skills
Martha Castillo Education Details
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Pan American University At EdinburgBachelor Of Arts (Government Major/Mass Communications Minor) -
Masters In Human Resources Management, Pending Degree
Frequently Asked Questions about Martha Castillo
What is Martha Castillo's role at the current company?
Martha Castillo's current role is Former Deputy HR Director.
What is Martha Castillo's email address?
Martha Castillo's email address is mc****@****len.net
What is Martha Castillo's direct phone number?
Martha Castillo's direct phone number is +195668*****
What schools did Martha Castillo attend?
Martha Castillo attended Pan American University At Edinburg, University Of Phoenix.
What skills is Martha Castillo known for?
Martha Castillo has skills like Human Resources, Training, Leadership Development, Government, Public Speaking, Local Government, Program Management, Staff Development, Recruiting, Fmla, Employee Relations, Employee Training.
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