Martha Ensing Email & Phone Number

Lic. Real Estate Instructor in Florida.Delivery of all real estate courses and specializing in customized corporate courses.Approved to deliver pre-license of real estate courses in Spanish.

Directly manage the operations of an independent real estate brokerage.Active broker specializing in residential real estate sales.Support our Spanish speaking customers in sales and translations.

I elected for early retirement from Nortel in 1994 encouraged by the corporation's right-sizing policy and moved to Florida.I continued working as a technical instructor/trainer under my corporation but represented Nortel Networks at all customer sites.In addition, I delivered on site training for customers purchasing telephone systems from Ensing, Inc.

Led corporation dedicated to the resale of business telephone systems.Conducted marketing/sales meetings with internal and external customers.Traveled extensively to customer sites as a sales manager offering Nortel PBX and other CPE equipment.Managed a small light industrial assembly line dedicated to refurbishing telephone equipment.Personally approved equipment purchases and negotiated volume discounts.Managed and supervised projects, human resources and budgets.Created and monitored project schedules, measured objectives and developed corrective action plans as required.

Delivered telecommunications courses for Nortel Networks.Led the development and implementation of strategies to meet the training needs of individual telecommunication firms including independent telephone companies.Identified quality training programs to meet regulatory and business needs. Designed and deliver customized class room presentations on-site for clients.Responsible for equipment procurement, delivery and installationLiaison between Nortel, internal and external customers, vendors and end users.Delivered and deployed Central Office Centrex courses for Bell of CanadaParticipated in planning teams monitoring and measuring goals and objectivesFacilitated leadership focus groups responsible for all areas related to training. Participated in network design for voice systems based on DMS Centrex products.Provided sales support and SME capabilities to end users.

Managed the implementation of several large Nortel DMS Centrex projects. Initiated specialized training seminars executed at customer sites.Developed project plans and acted as manager responsible for identifying milestones, tracking project progress, problem resolution and escalation procedures.Created detailed matrix for individual tasks, identified work assignments; maintained internal and external communications, scheduled changes and completed project with premium standards.Evaluated the effectiveness of individual projects producing reports & processes designed to identify errors and ensure program expansion.Identified, hired and managed third party vendors, outside trainers and consultants.Coordinated the first pilot program for Distance Learning in 1992.Participated in pre-and-post sale support teams. Received exceptional recognition for my contribution to the closing of a multi-million dollar contract; Responsible for performance evaluation of technical staff, and ensured compliance with established learning processes and guidelines. Designed program paths for basic/advanced skills training including new company products and enhancement to existing Nortel products.Managed methods and standards of Nortel technical corporate training.