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Experienced Event Manager with a demonstrated history of working in the hospitality industry. Skilled in Food & Beverage, Wine & Spirits Industry, Hospitality Management, Customer Service, and Wine. Strong operations professional with a Bachelor of Business Administration (BBA) focused in Hospitality and Tourism Management from James Madison University.
The Inn At Blue Mountain Brewery
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General ManagerThe Inn At Blue Mountain Brewery Nov 2017 - PresentAfton, VaIn 2017, I worked with the owners of Blue Mountain Brewery to renovate, furnish, and decorate their former home on the brewery property and relaunch it as a whole-house rental. I currently handle all listings, inquiries, and bookings through third party sites AirBNB and Homeaway.com and internal clients booking directly, often in conjunction with events I manage in my other role at the brewery. I also coordinate maintenance, cleaning, and marketing activities for the Inn. In our first year we achieved 70% weekend occupancy and currently have perfect 5 star ratings with over 65 guest reviews.
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Event ManagerBlue Mountain Brewery Sep 2014 - PresentAfton, VaI manage all private events at the brewery from initial inquiry to event completion. I work directly with clients and restaurant management to create and carry out event plans including menu and schedule planning, set-up, and execution. I create quotes, contracts, and invoices and collect deposits and final payments. I supervise and lead staff during events, pre-event set-up, and post-event clean-up.I also manage public events at both Blue Mountain Brewery and our production facility Blue Mountain Barrel House. I work with the owners to create and grow public events to build traffic and enhance brand recognition at both breweries. I manage reservations and other communication with prospective attendees, coordinate vendors, order supplies and decorations, and assist in marketing efforts via print and social media. I work with restaurant management to coordinate, schedule, and lead staff during the events.I also perform other general administrative and office support tasks on a daily basis such as administrating employee email accounts, answering customer inquiries via email and telephone calls, managing retail inventory, fulfilling online store orders, filing, credit card reconciliation, and other tasks as directed by the Office Manager and owners.
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General ManagerFirst Colony Winery Nov 2007 - Aug 2014I worked with the Winemaker and Vineyard Manager to coordinate all aspects of bottling, harvest, and other winery and vineyard operations. I traveled to over 30 wine festivals per year— operating wine tasting booth, coordinating volunteers, and arranging all travel and lodging. I was fully responsible for accounts payable and receivable, marketing, event coordination, payroll, daily tasting room operations, state and federal government compliance and reports, and complete insurance of customer satisfaction -
Tasting Room ManagerFirst Colony Winery Apr 2007 - Nov 2007I hired, trained, scheduled, and supervised all part-time staff. I coordinated and supervised special events (ex. Wedding ceremonies and receptions, corporate functions, private tastings, tour groups, etc.) and served customers daily through tastings, tours, sales, and responses to telephone and email inquiries. I was often responsible for written communication (ex. Email newsletters to customers, material for advertising, wine descriptions for labels and tasting room literature). I assisted the General Manager in supervision and execution of all winery, vineyard, and tasting room operations and was promoted to General Manager in November 2007.
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Shultz Dining Hall Assistant ManagerVirginia Tech Oct 2005 - Apr 2007I managed nightly operations of a small dining hall, often as the only manager on duty. I assisted the Operations Manager in hiring, training, disciplining, and supervising a staff of approximately 20 students, 5 wage employees, and 5 salaried employees. I was responsible for organization and execution of themed dinners several times a month, including "Captain Growley's Pirate Adventure" in September 2006, the National Association of College and University Food Services (NACUFS) 2007 grand prize winner for best theme dinner in the United States in the 34th annual Loyal E. Horton Dining Awards Contest.
Martha Hayman Skills
Martha Hayman Education Details
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Hospitality And Tourism Management
Frequently Asked Questions about Martha Hayman
What company does Martha Hayman work for?
Martha Hayman works for The Inn At Blue Mountain Brewery
What is Martha Hayman's role at the current company?
Martha Hayman's current role is Event Manager at Blue Mountain Brewery.
What is Martha Hayman's email address?
Martha Hayman's email address is ma****@****ery.com
What is Martha Hayman's direct phone number?
Martha Hayman's direct phone number is +154045*****
What schools did Martha Hayman attend?
Martha Hayman attended James Madison University.
What skills is Martha Hayman known for?
Martha Hayman has skills like Hospitality Management, Hospitality, Hospitality Industry, Food And Beverage, Event Management, Wine, Wine And Spirits Industry, Office Management, Customer Service, Social Networking, Public Speaking.
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Martha Hayman
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