Martha Mcatee Email & Phone Number

Dallas, Texas, United States

• Responded to online customer requests• Scheduled appointments for technicians and managed production schedules using Salesforce• Answered phones and responded to customer inquiries regarding work to be performed athomes• Organized and prepared files for crew to take with them on job sites

Grapevine Tx

Open business for the morning, switch phones off of answering service. Using specialized software schedule appointments. Based on customer information determine whether problem is relevant to companies services. Evaluate leads received from third party vendors to determine whether the leads can produce a customer. Schedule technicians and dispatch to customer. Track the progress verifying arrival on job site. Verify tickets have been closed out to determine availability of technicians for subsequent jobs.

Ft. Worth Tx.

Scheduled loan closing appointments at various centers in the USA via the automated appointment scheduler. Informed borrowers of all required items needed for their loan closing appointment. Helped borrowers locate the closest center to their homes using google maps. Received and routed calls to the correct department. Provided information and customer service to disaster survivors. Advised borrowers of the status of their loans.

My Home

Caring for a child with special medical needs. Care began when child was 5 months old. He needed specialized care; he was about two months delayed in development. This care included helping with occupational therapy toincrease fine motor skills and providing medicine according to a specified schedule.

Coppell Texas

Assisted customers with floral orders, took orders over the phone and in person. Designed floral arrangements to the specification of customers. Processed incoming product, arranged the sales floor, created special displays to fit the season. Cared for plants and flowers. Received FTD orders and determined the ability of the floral shop to fill the orders. Organized and kept the department clean and up to management standards. Opened and closed the department