Martha Mikkelsen Email and Phone Number
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Very experienced, ambitious ticketing person with excellent communication skills, adaptable approach, and positive attitude. I have worked in ticketing all my adult life, getting to know the industry from several angles and across different ticketing platforms. I have experience with migration and implementation of ticketing systems, I have worked with customers and promoters, developers and system admins, finance officers, and many more. Particularly I have extensive knowledge of the Microflex ticketing platform, working as a product support specialist, implementing and supporting the system for new Microflex markets. I am responsible, flexible, positive, and nice. On a personal level, I am social and active. My biggest interests are music and linguistics. I am a member of a classical choir and often lead the planning and carrying out of concerts and tours. I have a big family, I travel often, and I enjoy my life very much.
Ticketmaster
View- Website:
- ticketmaster.com
- Employees:
- 4386
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Senior Product Support SpecialistTicketmaster Jul 2018 - PresentCopenhagen Area, Capital Region, Denmark
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Product Support SpecialistTicketmaster Jul 2012 - PresentCopenhagenMicroflex Product Support2nd level support for Microflex and related products.I am the primary product support member of the implementation team, working on migrating Ticketmaster Spain onto the Microflex Platform. This work includes discovery, planning of and participation in training and configuration workshops, close collaboration with project and product managers, and frequent progress meetings with the Spanish market.Daily MPS work includes bug reporting, documentation, testing, training, system configuration, and account management for Microflex markets.Frequent contact with markets, product developers, product managers, project managers, and more.
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Product Support Specialist, Pmo Market Implementation (Secondment)Ticketmaster Mar 2017 - Nov 2019Copenhagen Area, Denmark
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Ticketing System CoordinatorDet Kongelige Teater Jun 2011 - Jun 2012CopenhagenResponsible for maintenance, implementation, and support of the ticketing systems, as well as project management of new features. Daily contact with system developers in London and product support for internal stakeholders. -
Box Office Supervisor / System CoordinatorDet Kongelige Teater Mar 2008 - Jun 2011CopenhagenDaily management and supervision of the box office staff, system support and maintenance. Extensive parttaking in the selection and implementation of a new ticketing system, when the Royal Theatre migrated from Microflex to ENTA in 2009.
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Client Support RepresentativeVenuepoint A/S May 2006 - Mar 2008CopenhagenTicketing system maintenance, settlement reporting, creation and editing of events, user support for organizers and theatres, participation in development projects of new features, web page editing etc. -
Box Office And Front Of House ManagerGladsaxe Teater Sep 2005 - May 2006CopenhagenManagement of box office staff, maintaining ticketing system, training, work scheduling, responsible for daily settlements, sales reports, group and business customers. Support of additional IT-systems and IT backup.
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Client Support Representative - Part TimeTicketmaster Danmark 2002 - 2004CopenhagenSystem support and maintenance. Event creation, client and outlet support. -
Customer Service RepresentativeTicketmaster Danmark 2001 - 2002Copenhagen
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Customer Service RepresentativeXerox Oct 2000 - Aug 2001Dublin, Ireland -
Customer Service RepresentativeTicketmaster Danmark Sep 1999 - Oct 2000
Martha Mikkelsen Skills
Martha Mikkelsen Education Details
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English And Communication -
Bachelor
Frequently Asked Questions about Martha Mikkelsen
What company does Martha Mikkelsen work for?
Martha Mikkelsen works for Ticketmaster
What is Martha Mikkelsen's role at the current company?
Martha Mikkelsen's current role is Senior Application Support Specialist at Ticketmaster.
What is Martha Mikkelsen's email address?
Martha Mikkelsen's email address is ma****@****ter.com
What is Martha Mikkelsen's direct phone number?
Martha Mikkelsen's direct phone number is +45517*****
What schools did Martha Mikkelsen attend?
Martha Mikkelsen attended Copenhagen Business School, Københavns Universitet.
What are some of Martha Mikkelsen's interests?
Martha Mikkelsen has interest in Go To Concerts, Etc, Travelling, Live Music, Listen To Lots Of Music, Applying For Funds, Watch Tv Shows About Anything, In My Spare Time I Travel, Arranging Tours And Concerts, Tours.
What skills is Martha Mikkelsen known for?
Martha Mikkelsen has skills like Ticketing Systems, Account Management, System Testing, Project Coordination, Documentation, System Administration, Organization Skills, English, Social Skills, Analytical Skills, High Sense Of Urgency, Flexible Approach.
Who are Martha Mikkelsen's colleagues?
Martha Mikkelsen's colleagues are Juliet Busuulwa, Kritika Tripathi, Jeremy Nash, Erin Valler, Tyler Gallagher, Austin Newman, Jasbeer Singh.
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