My role was to collaborate closely with our leadership team to build the company into a market leader and prominent brand, by developing and implementing strategies covering all aspects of customer acquisition through affiliates and dealers.

Champions achievement of revenue targets, ensures consistent performance aligned to KPIs and departmental standards.Responsibilities;• Management of the mid-market segment, with focus on surpassing B2B targets.• Ensures business partners are aware of new product releases, offers and incentives, marketing materials, business plans and any other relevant issues from the wider market place.• Ensure delivery of weekly, monthly, quarterly and annual revenue performance and guaranteeing customers receive exceptional experience.• Liaise with business partners to accurately record, update and forecast all sales pipeline and opportunities.• Proactively encourages growth and development and promotes the portfolio of Sage products to potential customers.

Responsibilities;• Attained an all-time high 202% revenue target, drastically contributing to revitalization of the business in the region and recognition from senior management• Enhanced creativity and design thinking to revive previously ‘shelved’ products with channel partners • Liaised with business partners to accurately record, update and forecast all sales pipeline and opportunities • Proactively encouraged in growth and development and promoted the portfolio of Sage products to potential customers

Microsoft Corporation is an American multinational technology company. It develops, manufactures, licenses, supports, and sells computer software, consumer electronics, personal computers, and related services.Entrusted to manage supply chain, sales data and marketing operations that helped the WECA subsidiaries and HQ teams make business critical decisions for business operationsResponsibilities;• Oversaw distribution analysis (inventory, trends and refreshes), reseller analysis and coordinated with the regional distribution teams and leads to help drive deeper business analysis and insights• Managed strategic planning of the monthly product forecasting process for all WECA subsidiaries and follow ups on distributors’ purchase orders with the European Operations Center (EOC), therefore ensured timely delivery dates as well as shipping lead times for MS products.• Built and reviewed monthly distribution sales data, plus analyzed inventory status and sent updated views on recommendations to Distributors and field sales teams.

FVC is one of the leading Value Added Distributors (VAD) across the Middle East and North Africa. With dedicated offices across the region, FVC works through its growing network of channel partners in over 45 countries. With offices in UAE, Saudi Arabia, Egypt, Lebanon and Morocco,Kenya and presence in four other countries, the company focuses on four clear areas of enterprise computing: Unified Communications, Information Security, Application Delivery and Cloud Computing.Joined this firm at the East and Central Africa market entry level and helped to set up office and establish administrative systems. Was instrumental in coordinating regional sales, supporting marketing plans and strategy, and managing the regional office operations. Responsibilities;• Oversaw office management of the FVC Kenya office, harmonized operations and communication between the regional and international offices as per company legislation. • Coordinated events in the East African Region in liaison with the marketing department in the Head Office; participated as committee member representing FVC during the launch of the Telepresence room by Orange Kenya, Sight and Sound Limited, ESBC and FVC.• Successfully participated in the launch of FVC Kenya office by ensuring all marketing materials were shipped to Kenya in good time, set up demos (video conferencing) between Kenya, Dubai and Egypt offices and preparation of the office set up.• Ensured smooth flow of sales processes between the Kenyan office, partners and customers.

Co-operative Bank of Kenya is a commercial bank in Kenya, the largest economy in the East African Community. The bank serves the banking needs of individuals, small businesses and large corporations, focusing on the needs of cooperative societies in Kenya.Responsibilities;• Appointed acting Accounts Services Manager during which time the accounts base increased from 5,012 to 7,240 in one month, consequently received recognition from the Head of Customer Service• Appointed and excelled as Branch-On-Site-Trainer responsible for developing and implementing training programs for staff and the Direct Sales Team• Successfully served as a Committee Member of the Customer Service week panel. The branch emerged top 5 in the network of over 90 branches and received commendation from the Managing Director• Voted customer service champion and received awards in quarter two and three in a row

Responsibilities;• Maintained business relationships with customers by managing calls and visit plans• Investigated and resolved software and hardware problems• Coordinated and provided training for customers

GlaxoSmithKline - one of the world's leading research-based pharmaceutical and healthcare companies - is committed to improving the quality of human life by enabling people to do more, feel better and live longer.Responsibilities;• Gained hand on experience in hardware support and system maintenance.• Developing and documenting Standard Operating Procedures (SOP) for processes and systems as recommended by Policy & Best Practice guides.

Barclays Bank of Kenya is part of Absa Group Limited, a bold Pan - African financial institution that is committed to help Africa realize its full potential. We’re committed to finding local solutions to uniquely local challenges and everything we do is focused on adding value. To this end we offer our clients a range of retail, business, corporate and investment, and wealth management solutions as well as ensure a positive impact in all the countries where we operate.Responsibilities;• Was instrumental in hardware and software maintenance, • Registration of stock exchange traded assets and updating of stock market prices within the departments system • Engaged in application of treasury bills and bonds on behalf of customers.