Martha Boit
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Martha Boit Email & Phone Number

Customer Success and Operations Consultant at Fixa
Location: Kenya, Kenya, Kenya 13 work roles 2 schools
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Current company
Role
Customer Success and Operations Consultant
Location
Kenya, Kenya, Kenya
Company size

Who is Martha Boit? Overview

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Martha Boit is listed as Customer Success and Operations Consultant at Fixa, a company with 49 employees, based in Kenya, Kenya, Kenya. AeroLeads shows a matched LinkedIn profile for Martha Boit.

Martha Boit previously worked as Head of Operations (Africa) at Bento and Country Lead - Kenya at Bento. Martha Boit holds Women In Leadership, Leadership from Strathmore Business School (Sbs).

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Email format at Fixa

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Fixa

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Profile bio

About Martha Boit

“There is only one boss. The customer.” – Sam WaltonCustomer satisfaction fuels my fire.

Listed skills include Leadership, Presentation Skills, Solution Selling, Sales Process, and 36 others.

Current workplace

Martha Boit's current company

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Fixa
Fixa
Customer Success and Operations Consultant
Kenya
Website
Employees
49
AeroLeads page
13 roles

Martha Boit work experience

A career timeline built from the work history available for this profile.

Customer Success And Operations Consultant

Kenya

Head Of Operations (Africa)

Current
Jun 2023 - Present

Country Lead - Kenya

Dec 2022 - Jun 2023

Customer Success Manager

Nairobi, Kenya

Mar 2022 - Dec 2022

Head Of Affiliates And Dealerships

Nairobi, Kenya

My role was to collaborate closely with our leadership team to build the company into a market leader and prominent brand, by developing and implementing strategies covering all aspects of customer acquisition through affiliates and dealers.

May 2021 - Oct 2021

Channel Sales Manager (Smb)

Nairobi, Kenya

  • Champions achievement of revenue targets, ensures consistent performance aligned to KPIs and departmental standards.Responsibilities;
  • Management of the mid-market segment, with focus on surpassing B2B targets.
  • Ensures business partners are aware of new product releases, offers and incentives, marketing materials, business plans and any other relevant issues from the wider market place.
  • Ensure delivery of weekly, monthly, quarterly and annual revenue performance and guaranteeing customers receive exceptional experience.
  • Liaise with business partners to accurately record, update and forecast all sales pipeline and opportunities.
  • Proactively encourages growth and development and promotes the portfolio of Sage products to potential customers.
Sep 2018 - Apr 2021

Channel Account Manager (Ssb)

Kenya

  • Responsibilities;
  • Attained an all-time high 202% revenue target, drastically contributing to revitalization of the business in the region and recognition from senior management
  • Enhanced creativity and design thinking to revive previously ‘shelved’ products with channel partners
  • Liaised with business partners to accurately record, update and forecast all sales pipeline and opportunities
  • Proactively encouraged in growth and development and promoted the portfolio of Sage products to potential customers
Aug 2017 - Aug 2018

Channel Operations Lead

West, East Central Africa HQ

  • Microsoft Corporation is an American multinational technology company. It develops, manufactures, licenses, supports, and sells computer software, consumer electronics, personal computers, and related.
  • Oversaw distribution analysis (inventory, trends and refreshes), reseller analysis and coordinated with the regional distribution teams and leads to help drive deeper business analysis and insights
  • Managed strategic planning of the monthly product forecasting process for all WECA subsidiaries and follow ups on distributors’ purchase orders with the European Operations Center (EOC), therefore ensured timely.
  • Built and reviewed monthly distribution sales data, plus analyzed inventory status and sent updated views on recommendations to Distributors and field sales teams.
Apr 2014 - Jul 2016

Sales Operations Lead & Administration Manager

Fvc

Landmark Plaza, Nairobi

  • FVC is one of the leading Value Added Distributors (VAD) across the Middle East and North Africa. With dedicated offices across the region, FVC works through its growing network of channel partners in over 45.
  • Oversaw office management of the FVC Kenya office, harmonized operations and communication between the regional and international offices as per company legislation.
  • Coordinated events in the East African Region in liaison with the marketing department in the Head Office; participated as committee member representing FVC during the launch of the Telepresence room by Orange Kenya.
  • Successfully participated in the launch of FVC Kenya office by ensuring all marketing materials were shipped to Kenya in good time, set up demos (video conferencing) between Kenya, Dubai and Egypt offices and.
  • Ensured smooth flow of sales processes between the Kenyan office, partners and customers.
Jul 2012 - Mar 2014

Relationship Manager

Kenya

  • Co-operative Bank of Kenya is a commercial bank in Kenya, the largest economy in the East African Community. The bank serves the banking needs of individuals, small businesses and large corporations, focusing on the.
  • Appointed acting Accounts Services Manager during which time the accounts base increased from 5,012 to 7,240 in one month, consequently received recognition from the Head of Customer Service
  • Appointed and excelled as Branch-On-Site-Trainer responsible for developing and implementing training programs for staff and the Direct Sales Team
  • Successfully served as a Committee Member of the Customer Service week panel. The branch emerged top 5 in the network of over 90 branches and received commendation from the Managing Director
  • Voted customer service champion and received awards in quarter two and three in a row
Mar 2010 - Jun 2012

Sales Specialist

Discern Limited

Kenya

  • Responsibilities;
  • Maintained business relationships with customers by managing calls and visit plans
  • Investigated and resolved software and hardware problems
  • Coordinated and provided training for customers
Jul 2009 - Mar 2010

Intern At The Information Technology Department

Nairobi, Kenya.

  • GlaxoSmithKline - one of the world's leading research-based pharmaceutical and healthcare companies - is committed to improving the quality of human life by enabling people to do more, feel better and live.
  • Gained hand on experience in hardware support and system maintenance.
  • Developing and documenting Standard Operating Procedures (SOP) for processes and systems as recommended by Policy & Best Practice guides.
Apr 2009 - Jul 2009

Intern

Kenya

  • Barclays Bank of Kenya is part of Absa Group Limited, a bold Pan - African financial institution that is committed to help Africa realize its full potential. We’re committed to finding local solutions to uniquely local.
  • Was instrumental in hardware and software maintenance,
  • Registration of stock exchange traded assets and updating of stock market prices within the departments system
  • Engaged in application of treasury bills and bonds on behalf of customers.
May 2008 - Jun 2008
2 education records

Martha Boit education

Women In Leadership, Leadership

Strathmore Business School (Sbs)

A course that built on my increased self-awareness to assist me in becoming a more effective and balanced leader.

Bachelors Degree, Business Information Technology

Strathmore University
FAQ

Frequently asked questions about Martha Boit

Quick answers generated from the profile data available on this page.

What company does Martha Boit work for?

Martha Boit works for Fixa.

What is Martha Boit's role at Fixa?

Martha Boit is listed as Customer Success and Operations Consultant at Fixa.

Where is Martha Boit based?

Martha Boit is based in Kenya, Kenya, Kenya while working with Fixa.

What companies has Martha Boit worked for?

Martha Boit has worked for Fixa, Bento, Popote Pay, Sage, and Microsoft.

How can I contact Martha Boit?

You can use AeroLeads to view verified contact signals for Martha Boit at Fixa, including work email, phone, and LinkedIn data when available.

What schools did Martha Boit attend?

Martha Boit holds Women In Leadership, Leadership from Strathmore Business School (Sbs).

What skills is Martha Boit known for?

Martha Boit is listed with skills including Leadership, Presentation Skills, Solution Selling, Sales Process, Banking, Training And Development, Account Management, and Sales.

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