Martha Ramkissoon, Mba Email & Phone Number

Medley, Fl

Over the past decade, I led the delivery of financial solutions to 250+ accounts as a key member of the credit and collections team. In this role, I led account reviews in order to identify and mitigate potential risks, evaluated KPIs and account trends to inform decision-making relating to new clients, and developed collections strategies with clearly defined goals. Highlights of my contributions include:◆ Secured considerable performance gains through the collaborative creation and launch of new credit extension standards.Boosted team efficiency by designing and disseminating a comprehensive resource of accounts payable contacts for all customers. ◆ Deployed several green initiatives, such as the conversion of all customers from paper-based to electronic communication processes and the implementation of ACH wire payments. ◆ Achieved a bad debt write-off of 0% at the end of each year throughout tenure following prior losses of 1% of $50M in annual sales.◆ Consistently outperformed individual and shared goals while exemplifying the corporate mission for professionalism, accuracy, and efficiency.

Medley, Fl

On joining the Bridgestone team, I made it my goal to empower employees across various departments by rolling out new educational resources and training programs. On a daily basis, I conducted in-depth operational reviews to address potential obstacles. I also facilitated monthly safety meetings and exemplified best practices as a mentor and coach.Highlights of my contributions include:◆ Enhanced billing operations by enacting new standard operating protocols and administering a department-wide training program. ◆ Optimized organizational performance by assessing, troubleshooting, and recommending resolution strategies for system process updates.

Medley, Fl

While continuing to serve as a trainer, I orchestrated physical inventory operations across 11 regional distribution centers. I collected and synthesized data from all locations, and evaluated statistical reports to identify process inefficiencies. On a regular basis, I presented insightful reports to the executive leadership team and recommended strategic changes.Highlights of my contributions include:◆ Attained 100% accuracy through the expert management of all phases of implementation, as well as by always taking the time to explain complex processes in easily understood terms.◆ Minimized facility downtime and increased efficiency by initiating new processes in response to system issues and user needs.

Miami Lakes

Master Of Business Administration (Mba), Business Administration And Management, General, Summa Cum Laude

Activities and Societies: Delta Epsilon Iota - lifetime member since 2009

Bachelor Of Business Administration, Business Management, Summa Cum Laude

Activities and Societies: Delta Epsilon Iota- lifetime member since 2009

Master Of Business Administration - Mba