- Deliver exceptional service to consumers following our C.H.A.R.M service model.- Actively contribute to creating a positive team environment by sharing suggestions, ideas, and concerns.- Learn and assist in various store departments, including consumer service, product knowledge, visual presentation, and stock room management.- Support team members in daily retail operations, such as managing the POS system, replenishing stock, pricing and markdown processes, promoting loyalty programs, and maintaining cleanliness standards.- Lead by example and collaborate with Store Management to improve personal key performance indicators using sales-driven techniques.- Adhere to Crocs Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.

• Developed and implemented effective sales strategies, achieving revenue targets.• Conducted regular training sessions to enhance product knowledge, sales skills, and customer relationship management.• Followed-up on leads and conducted customer retention/service calls via telephone and in-person contact to identify customer needs.• Assisted with social media and marketing tools.

• Sold high-end furniture and décor products to end users.• Worked with clients to understand their requirements and propose appropiate products and service.• Collaborated with clients/designers on project execution, including quotations, pricing, budgeting, order specifications, documentation and implementation.• Worked alongside Directors to plan, organize, and prioritize to complete projects according to timelines.• Developed strong relationships with designers, home builders and architects to grow profitable sales.

• Achieved store sales budgets through the execution of company standards, policies and procedures.• Monitored sales and financial results, taking appropriate action at the store level.• Built and maintained customer loyalty by providing the ultimate shopping experience.• Motivated the sales team and aligned daily activities to achieve business goals.• Built and maintained relationships with customers.

• Advised clients on advertising or sales promotion strategies.• Assisted in the preparation of brochures, reports, newsletters and other materials.• Developed and implement business plans.• Developed marketing strategies. • Managed contracts.