Martha Servin work email
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Martha Servin personal email
I am a Computer Systems Engineer with a solid and extensive experience in the field of Business Intelligence (BI), specializing in the transformation of complex data into strategic information for decision making. Throughout my career, I have worked with various tools and technologies, which has allowed me to adapt BI solutions to the specific needs of each organization in order to optimize processes and improve business competitiveness.My focus has been on leading multidisciplinary teams, managing high impact projects and applying agile methodologies to improve efficiency in the delivery of technology solutions. I am passionate about working in collaborative and high-performance environments, where the exchange of ideas and professional growth are key to the success of projects. ⭐ Highlights of my accomplishments ⭐- Migration from ClickSense to Power BI: I led the migration of the ClickSense platform to Power BI, a project that included optimizing the distribution of tasks and significantly reducing the number of dashboards to be migrated. As a result, we delivered high quality BI solutions, facilitating faster and more accurate strategic decision making.- Task tracking methodology: I implemented an agile methodology in the team, which allowed us to improve efficiency in project delivery and optimize the use of resources. This new way of working facilitated greater adaptability and time reduction, ensuring the delivery of projects on time and within budget.- Global team management: I successfully coordinated an international team of 45 people in different countries (India, Mexico, Canada and USA), achieving organizational objectives and ensuring smooth and effective communication between all parties involved. This leadership improved operational results and strengthened cross-cultural collaboration.- Dashboard inventory: I designed and implemented a centralized dashboard inventory, a system that improved the accessibility and organization of information within the company. This inventory not only facilitated real-time decision making, but also optimized data management and distribution of critical information at all levels of the organization.My passion for technological innovation, my ability to manage high performance projects and teams, and my experience in Business Intelligence make me a professional committed to continuous improvement and value creation through process optimization and strategic data-driven solutions.
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Gerente Senior De BiCompucomMexico City, Cdmx, Mx -
Sr. ManagerCompucom Nov 2020 - PresentFort Mill, Sc, Us- Responsible for managing a multicultural team (India, Mexico, US) of around 30 people that are divided into four different teams. - Interaction and assertive communication with managers and director of different areas.- Constant identification of opportunities for improvement inside and outside the team.- Implementation of strategies that provide business solutions to different areas across the company.- Ensure the tasks and activities get performed on time and with high quality.- Creation of project plans, assess and estimate efforts and cost for the different internal projects.- Creation of the team strategy and the interaction with the rest of the organization.- Creation of a dashboard inventory that works for the entire organization and PBI Training material to the end-users.- Definition of the internal process to request a new dashboard/report or enhancements in an existing one.- Close collaboration with the DWH team. Drive solutions and being a communication bridge between the business and the technical team to convert business requirements into technical requirements.- Manage escalations and work under pressure.- Provide the correct tools, opportunities and guidance to the team to increase their technical growing.- Establish (in collaboration with the team) the guidelines for the development of best practices.- Responsible of the migration of 45 Qlik dashboards to PBI.- Creation of the technical architecture in PBI.- Management of Microstrategy - creation of subscriptions, users, roles, security, etc. -
Business System ManagerCompucom Apr 2017 - Nov 2020Fort Mill, Sc, Us- Development team management, task assignment and technical issue resolution, acting as a communication bridge between analysts and developers.- Qlik Sense administration (permissions, security rules, tasks, migrations) and MicroStrategy migrations between environments. -
Business Systems Sr SpecialistCompucom Jan 2016 - Apr 2017Fort Mill, Sc, Us- Business requirements gathering and conversion to technical requirements.- Collaboration with DWH for back-end adjustments.- Development and maintenance of dashboards in MicroStrategy.- Analysis and proposal of new dashboards. -
Sr. Microstrategy ConsultantDss De Mexico Jun 2013 - Jan 2016- Functional requirements analysis- Dimensional model design for its exploitation in the tool.- ETL process design- Creation and optimization of Microstrategy dashboards.- Information cube management- Creation and modification of printable Dashboards and to export to PDF and Excel.- Management of metrics, reports, filters, custom groups, prompts, derived elements, schema elements and transformations.- Analysis and design of datasets- Process documentation- Self-learning of ODI and IPC tools.- Creation, modification and optimization of ETL processes.- Migration of ETL processes from ODI to IPC tool.- Creation of execution shells.
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Sr. Bi ConsultantIntellego Sep 2009 - Jun 2013- Business Intelligence development in all its phases: Requirements gathering, analysis, sizing, ETL execution, Cubes and Reports.- Optimization of ETL process execution times and MicroStrategy schemes.- Project leader on two occasions managing teams of 4 people.- Support in pre-sales of BI solutions with Microsoft tools.- Generation of service proposals to potential customers.- Proof of Concept (POC) generation.- Training of people.- Direct contact with the customer- Active participation in Microsoft's V-TSP program.- Generation of documentation of the developed processes- Migrations between solution environments
Martha Servin Skills
Martha Servin Education Details
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Tecnológico De MonterreyComputer Systems Engineering
Frequently Asked Questions about Martha Servin
What company does Martha Servin work for?
Martha Servin works for Compucom
What is Martha Servin's role at the current company?
Martha Servin's current role is Gerente Senior de BI.
What is Martha Servin's email address?
Martha Servin's email address is ma****@****com.com
What schools did Martha Servin attend?
Martha Servin attended Tecnológico De Monterrey.
What are some of Martha Servin's interests?
Martha Servin has interest in Science And Technology, Environment, Animal Welfare.
What skills is Martha Servin known for?
Martha Servin has skills like Microsoft Sql Server, Business Intelligence, Sql, Data Warehousing, Business Analysis, Oracle, Integration, It Management, Requirements Analysis, Pmi, Microsoft Office, Etl.
Who are Martha Servin's colleagues?
Martha Servin's colleagues are Esdras Gervais, Devendar Singh, Neal Constante, Vinit S., Venkatadri Kukka, Jonathan Awuah, Shauna Ingram.
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