Martha Silva Email & Phone Number

Upland, Ca, Us

Irvine, California, Us

San Francisco, California, Us

Source and cultivate business relationships with key decision-makers of various industries and legal structures. Provide exceptional service and understand the business phase, goals, and needs. Identify new and cross-sell opportunities and devise customized options. Proficient in all products and services such as deposit accounts, SBA, Commercial loans, Healthcare Finance, and Treasury Management. Manage a portfolio as the main point of contact for established and growing businesses to deepen the relationship. Network with centers of influence, and participate in community events advocating services for small businesses.Coach team in identifying business banking, and lending opportunities to increase customer satisfaction and retention, banker growth, and branch profitability.

San Francisco, California, Us

Assist business owners with business banking deposit and credit needs, provide exceptional customer service, and resolve service requests. Offer Commercial lending, SBA, Equipment Finance, Treasury Management, Payroll, and Merchant services. Achieved the promotion to Sr Business Banking Specialist and Small Business academy based on my consistently excelling performance in sales and service.

San Francisco, California, Us

Identify customers' financial needs, advise personal deposit and credit options, credit cards, personal loans, and Home Equity lines. Introduce to Specialty channels Home Mortgage, Premier bankers, and Financial Advisors to ensure customers were provided with all options to succeed financially. Demonstrated excellent service at all visits. Actively involved in community financial literacy events. Partnered with business bankers to offer accounts and resources to Small Business employees. Demonstrated consistent high-level achievements, attended multiple recognitions was promoted to Business Specialist.

London, Gb

Responsible in sourcing, originating and processing Real Estate, HELOCs and Asset-based lending . Determine credit and cash flow eligibility, and communicate with underwriting, appraisers, title, and escrow to ensure timely funding. Earned various recognitions for top performance and excellent customer satisfactionWas Household Finance acquired by HSBC

Cleveland, Oh, Us

Traveled to assigned companies to support Human Resources coordinate and facilitate open enrollment. Presented Insurance options, and enrolled in customized benefits.

Us

I started as a temp seasonal sales associate, and was promoted to a permanent full-time specialized sales consultant , my proven exceptional performance earned my promotion to department sales manager. I Implemented sales and customer-centric strategies that made our team a top-performing team.