User Support Specialist
Current
2016 - Present
~10 yrs 4 mos
AeroLeads people directory · profile
Martha Connor Email & Phone Number
Versatile IT Support professional, passionate about customer service and providing effective technical solutions
at
Brown Rudnick LLP
1 work email found
@brownrudnick.com
1 phone found area 617
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Versatile IT Support professional, passionate about customer service and providing effective technical solutions
Location
Greater Boston, United States, United States
Company size
Who is Martha Connor? Overview
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Quick answer
Martha Connor is listed as Versatile IT Support professional, passionate about customer service and providing effective technical solutions at Brown Rudnick LLP, a company with 550 employees, based in Greater Boston, United States, United States. AeroLeads shows a work email signal at brownrudnick.com, phone signal with area code 617, and a matched LinkedIn profile for Martha Connor.
Martha Connor previously worked as User Support Specialist at Brown Rudnick Llp and Senior Desk-side Support Engineer/Analyst at The Baupost Group. Martha Connor holds Bachelor Of Arts (Ba) from Boston College.
Company email context
Email format at Brown Rudnick LLP
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{first_initial}{last}@brownrudnick.com
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AeroLeads found 1 current-domain work email signal for Martha Connor. Compare company email patterns before reaching out.
Profile bio
About Martha Connor
Martha Connor is a Versatile IT Support professional, passionate about customer service and providing effective technical solutions at Brown Rudnick LLP. She possess expertise in help desk support, active directory, windows 7, troubleshooting, windows and 14 more skills.
Listed skills include Help Desk Support, Active Directory, Windows 7, Troubleshooting, and 15 others.
Current workplace
Martha Connor's current company
Company context helps verify the profile and gives searchers a useful next step.
Brown Rudnick Llp
6 roles · 25 years
Martha Connor work experience
A career timeline built from the work history available for this profile.
Senior Desk-Side Support Engineer/Analyst
Member of 5 person team supporting business critical applications and systems for over 200 users in fast-paced high-availability environment. Beyond day-to-day support, responsible for key projects:* Managed the IT-related new hire process from creation of user accounts, coordinating application access, granting network privileges and security access, to.
Jan 2009 - 2016
Senior Technical Support Specialist
Promoted many times in User Support, providing IT help desk support to distinguished global law firm, serving over 1500 employees with all aspects of computer support from a centralized call center. Analyzed and resolved desktop and network problems to keep internal clients working; identified trends to provide long-term solutions and training.
2006 - Dec 2008
Technical Support Analyst
Created documentation and troubleshooting articles for internal knowledge base used by IT staff, providing a resource for quick resolution of all requests coming to the help desk. Recognized for exceptional customer service and awarded “Help Desk Agent of the Year” in 2004 and 2006.
2004 - 2006
~2 yrs
Senior User Support Analyst
Documented and managed reporting of help tickets in call center systems, providing statistics to management and identifying areas for process improvement and training initiatives. Charged with maintenance of user access and timekeeper accounts in Elite Enterprise client management and billing systems. Member of IT support team on legal billing upgrade.
2002 - 2004
~2 yrs
Team Lead, User Support
Triaged incoming Help Desk service requests and problem reports in fast paced law firm IT support center.Led a team in creating an on-boarding process for new help desk staff, which became the standard for getting new team members quickly prepared to be productive contributors of quality help desk service.Trained and coached new call center staff to ensure.
2001 - 2002
~1 yr
Team & coworkers
Colleagues at Brown Rudnick LLP
Other employees you can reach at brownrudnick.com. View company contacts for 550 employees →
BS
Benedita Soares
Colleague at Brown Rudnick Llp
São Paulo, Brazil, Brazil
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SD
Shlomo D. Katz
Colleague at Brown Rudnick Llp
Washington, District Of Columbia, United States, United States
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MP
Margaret Pinkham
Colleague at Brown Rudnick Llp
Boston, Massachusetts, United States, United States
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GA
Gracy Auciello
Colleague at Brown Rudnick Llp
Wilmington, Massachusetts, United States, United States
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PS
Phil Small
Colleague at Brown Rudnick Llp
Hartford, Connecticut, United States, United States
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VB
Vicki Barham, Mba
Colleague at Brown Rudnick Llp
Elkton, Maryland, United States, United States
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LM
Louise M.
Colleague at Brown Rudnick Llp
London, England, United Kingdom, United Kingdom
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EN
Edward Naughton
Colleague at Brown Rudnick Llp
Boston, Massachusetts, United States, United States
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JF
Judith Finnegan
Colleague at Brown Rudnick Llp
Laguna Hills, California, United States, United States
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AJ
Andre Jasse
Colleague at Brown Rudnick Llp
Haven, Kansas, United States, United States
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Benedita Soares
Colleague at Brown Rudnick Llp
São Paulo, Brazil, Brazil
View →
SD
Shlomo D. Katz
Colleague at Brown Rudnick Llp
Washington, District Of Columbia, United States, United States
View →
MP
Margaret Pinkham
Colleague at Brown Rudnick Llp
Boston, Massachusetts, United States, United States
View →
GA
Gracy Auciello
Colleague at Brown Rudnick Llp
Wilmington, Massachusetts, United States, United States
View →
PS
Phil Small
Colleague at Brown Rudnick Llp
Hartford, Connecticut, United States, United States
View →
VB
Vicki Barham, Mba
Colleague at Brown Rudnick Llp
Elkton, Maryland, United States, United States
View →
LM
Louise M.
Colleague at Brown Rudnick Llp
London, England, United Kingdom, United Kingdom
View →
EN
Edward Naughton
Colleague at Brown Rudnick Llp
Boston, Massachusetts, United States, United States
View →
JF
Judith Finnegan
Colleague at Brown Rudnick Llp
Laguna Hills, California, United States, United States
View →
AJ
Andre Jasse
Colleague at Brown Rudnick Llp
Haven, Kansas, United States, United States
View →
1 education record
Martha Connor education
FAQ
Frequently asked questions about Martha Connor
Quick answers generated from the profile data available on this page.
What company does Martha Connor work for?
Martha Connor works for Brown Rudnick LLP.
What is Martha Connor's role at Brown Rudnick LLP?
Martha Connor is listed as Versatile IT Support professional, passionate about customer service and providing effective technical solutions at Brown Rudnick LLP.
What is Martha Connor's email address?
AeroLeads has found 1 work email signal at @brownrudnick.com for Martha Connor at Brown Rudnick LLP.
What is Martha Connor's phone number?
AeroLeads has found 1 phone signal(s) with area code 617 for Martha Connor at Brown Rudnick LLP.
Where is Martha Connor based?
Martha Connor is based in Greater Boston, United States, United States while working with Brown Rudnick LLP.
What companies has Martha Connor worked for?
Martha Connor has worked for Brown Rudnick Llp, The Baupost Group, Ropes & Gray, and Ropes & Gray Llp.
Who are Martha Connor's colleagues at Brown Rudnick LLP?
Martha Connor's colleagues at Brown Rudnick LLP include Benedita Soares, Shlomo D. Katz, Margaret Pinkham, Gracy Auciello, and Phil Small.
How can I contact Martha Connor?
You can use AeroLeads to view verified contact signals for Martha Connor at Brown Rudnick LLP, including work email, phone, and LinkedIn data when available.
What schools did Martha Connor attend?
Martha Connor holds Bachelor Of Arts (Ba) from Boston College.
What skills is Martha Connor known for?
Martha Connor is listed with skills including Help Desk Support, Active Directory, Windows 7, Troubleshooting, Windows, Microsoft Office, Microsoft Exchange, and Software Documentation.
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