Martha Cecilia Espinosa
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Martha Cecilia Espinosa Email & Phone Number

Business Administrator with 12 years of Office Administration and Customer Service experience.
Location: Cochrane, Alberta, Canada 3 work roles 3 schools
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Role
Business Administrator with 12 years of Office Administration and Customer Service experience.
Location
Cochrane, Alberta, Canada

Who is Martha Cecilia Espinosa? Overview

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Martha Cecilia Espinosa is listed as Business Administrator with 12 years of Office Administration and Customer Service experience. based in Cochrane, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for Martha Cecilia Espinosa.

Martha Cecilia Espinosa previously worked as Auditor and Image and Processes Inspector at Organización Terpel S.A. and Gas Station Manager at Terpel. Martha Cecilia Espinosa holds Linc Clb6, English Language And Literature, General from Norquest College.

Profile bio

About Martha Cecilia Espinosa

With over 12 years of experience in the oil and gas industry, I am a skilled and reliable auditor and inspector who can ensure compliance, safety, and quality in the operations and processes of gas stations and convenience stores. I have a strong background in coating inspection, quality control, and quality management, and I am passionate about delivering excellent customer service and maintaining the image and infrastructure of the organization. I am currently pursuing an English language and literature degree at NorQuest College, and I aspire to expand my knowledge and skills in the international business field.In my most recent role as an auditor and image and processes inspector at Terpel, I was responsible for maintaining a minimum fluctuation of fuel in the provincial area, and for overseeing the operations of 37 gas stations and 6 convenience stores. I reviewed the money management, customer service protocol, legal documentation, and inventory of fuel and oils at the regional level, and I managed the maintenance contractors. I also reported on the findings and issues of my inspections, and I implemented corrective and preventive actions. I used my skills in coating inspection, quality control, and quality management to ensure the highest standards of quality and safety in the facilities and equipment. I also collaborated with the sales and marketing teams to support the achievement of the sales budget and the activation of promotions. I was recognized for my overachievement of goals and indicators in sales and customer service, and for my contribution to the organization's reputation and performance.

3 roles

Martha Cecilia Espinosa work experience

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Auditor And Image And Processes Inspector

Colombia

Responsible for maintaining a minimum fluctuation of Fuel in the provincial area.Responsible for operations in 37 gas stations and 6 convenience stores.Review of money management at gas stations by managers. Verification of compliance with customer service protocol. Image and Infrastructure Inspection and report reporting.Responsible for managing maintenance contractors.Verification and control of physical and virtual inventories of fuel and oils at the regional level.Review and control legal documentation at gas stations and convenience stores.

Feb 2017 - Jul 2019

Gas Station Manager

Colombia

Oversees all daily operations at the gas station including handling cash, supplies, inventory, and reporting sales numbers. Responsible for managing and keeping up to date the legal documentation of the gas station.Responsible for staff training, supervision, schedules, and performance reviews.Responsible for compliance with the assigned sales budget, activating self-liquidating promotions, and monitoring commercial goals for sales promoters.Responsible for the profits and losses of cash and resources of the gas station.Overachievement of goals and indicators in sales and customer service.

May 2012 - Jan 2017

Executive Administrative Assistant

Colombia

Customer service and Management and closure of complaints and claimsLogistics coordination in meetings and commercial events.Billing in the SAP systemHandling cash File and mail managementClosure of complaints and claims

Jul 2007 - Apr 2012
3 education records

Martha Cecilia Espinosa education

Linc Clb6, English Language And Literature, General

Learning English as a second language.

International Business, Business Administration And Management, General

South Eastern Louisiana University
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What is Martha Cecilia Espinosa's role at their current company?

Martha Cecilia Espinosa is listed as Business Administrator with 12 years of Office Administration and Customer Service experience..

Where is Martha Cecilia Espinosa based?

Martha Cecilia Espinosa is based in Cochrane, Alberta, Canada.

What companies has Martha Cecilia Espinosa worked for?

Martha Cecilia Espinosa has worked for Organización Terpel S.A. and Terpel.

How can I contact Martha Cecilia Espinosa?

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What schools did Martha Cecilia Espinosa attend?

Martha Cecilia Espinosa holds Linc Clb6, English Language And Literature, General from Norquest College.

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