Martha Cortez Email & Phone Number

Houston, Texas, United States

Nasa Johnson Space Center, Houston, Texas

● Delivered HR solutions to 3000+ civil servants, 65+ executives, and 35 HR Business Partners for Human Resources Administrative and Executive Services. Performed project management including goal setting and overall completion strategies. ● Reduced risks as subject matter expert by providing consulting on policies, procedures and best practices regarding Code of Federal Regulations (CFR), NASA Flexibility Act of 2004, NASA & OPM SES Desk Guides, and Center Ex-Patriate Program. ● Saved $1.2M as leader of cross-functional risk designation project, earning Certificate for Outstanding Achievement.● Delivered coaching to HR Associates/Business Partners covering various topics such as executive performance reviews, awards and recognition, best practices, conflict resolution, service delivery, client engagement, and presentation.● Contributed to strong retention rates and improved staff performance by focusing on employee motivation, engagement, and customer service. ● Successfully onboarded 50 executives and 6 staff members.● Generated succession planning activities, and HR budget impacts by utilizing HRIS data and reporting to determine performance metrics and staffing requirements.● Achieved 99% accuracy and completeness rate by proactively resolving staff concerns, while processing up to 350 monthly HR actions.

Nasa Johnson Space Center, Houston Texas

● Delivered HR Solutions on action processing, job announcements, training and development, performance reviews, awards, and JSC Pathways Student Program while managing 8 associates across HR Administration.● Expanded staff skill base via proactive training and mentoring programs, cross-training team to prevent service outages and counseling team members across client engagement, presentation, collaboration and best service delivery practices. ● Delivered annual performance reviews focused on constructive feedback, career development, retention, and motivation. In addition, advised executive team on performance planning, personnel actions, reporting, and data management.● Ensured Intergovernmental Personnel Act agreements complied with Federal and NASA guidelines. Gained necessary budget, legal, organizational, and management approvals to ensure compliance with regulations and policies.● Served as Personnel Security Liaison and known as subject matter expert in HR data management and processing, as well as Civil Servant security risk designation criteria.

Nasa Johnson Space Center, Houston, Texas

● Proactively tracked Human Resource Outsourcing (HRO) programs and projects via spreadsheets and databases.● Delivered superior HR customer service, onboarding new civil service staff and responding to internal HR questions.● Provided up-to-date HR reporting, collecting data across several systems and inputting hiring and staffing data.

Houston, Texas Area

- Front Office Patient Services

Houston, Texas Area

Progressed into bakery department leadership role, managing 4 bakeries and 20+ employees.

Master Of Business Administration - Mba, Organizational Leadership

Master of Business Administration with Concemtration in Leadership

Bachelor’S Degree, Business, Management, Concentration In Human Resources, Magna Cum Laude Graduate

Activities and Societies: Beta Gamma Sigma Honor Society; Phi Kappa Phi Honor Society; Texas Bay Area SHRM

Associate’S Degree, Human Resources Management/Personnel Administration, General, 3.8

Activities and Societies: Phi Theta Kappa

Education record