Martha Martinez Email & Phone Number

Dallas, Texas, United States

Dallas, Texas

Dallas, Texas

El Segundo, California

• Supported User Experience and Product Marketing teams financially throughout internship• Initiated customized monthly dashboards to fit client’s needs to better inform them about their financial and operating performance• Analyzed the financial impact of converting four contractors to unfilled full-time employee positions• Presented contractor conversion analysis to VP of Finance and gained approval to follow through • Resolved issues with invoice processing and PO’s as needed • Drilled into data to gain more insight into the numbers and better understand trends in the results

Dallas, Tx

• Obtained training on Voice & Collaboration and Marketing Essentials• Aided in the roll out of AT&T Collaborate to the Product Team • Drove change by creating job aids to help inexperienced users understand how to use AT&T Collaborate• Assisted with the planning of the Priority One-Open House • Conducted financial analysis on Monthly Ops Reviews and Prioritizations• Continuously updated AT&T ERG and EN website calendar throughout internship to reflect upcoming events• Researched different platforms and compared each one to AT&T Collaborate to give insight into the competition• Won BMO Intern Case Challenge, which required proposing solutions on how to create a more seamless customer experience on the AT&T Small Business platform for millennials

Greater Atlanta Area

-Researched information & ideas both internally (new initiatives and process improvements) and externally (benchmarking and competitive analysis) -Developed proposals for recommended actions guided by research and key findings  -Analyzed AT&T’s potential and current customers for sales support  -Generated a market campaign and process improvements based on analysis  -Facilitated brainstorming sessions with team members/customers/key leaders to identify new ideas and gather feedback -Continually worked on goals and objectives established for internship, while complying with all project steps and company policies.

The Colony, Texas

- Constructed the seating chart to ensure that every server got an equal amount of customers during their shift- Responsible for greeting and seating the customers at the restaurant in a timely manner- Problem solved when difficult seating arrangements needed to be made - Maintained daily shift records to present to management at the end of each shift

The Colony, Texas

Hostess- Controlled the board and addressed the seaters where to seat customers- Responsible for greeting and seating customers at the restaurant- Ensured the front of the restaurant was always clean and presentable for guestsServer- Achieved Certification of Food Handler's in Texas -Developed customer service skills- Served and managed tables assigned by hostess- Collaborated with a team of 5 or more other serves to provide goo customer service to those dining in the restaurant-Supplied food recommendations from the menu to the customers-Handled cash register when checking out guests- Trained recently hired employees in subjects such as customer service and quick table turning.

Master Of Business Administration - Mba, Concentration In It

Finance

Activities and Societies: Mentor Tech, Sigma Phi Lambda, and Rawls Select