Martha O'Donnell Email & Phone Number

Hartford, Ct Area

Deliver ER solutions through targeted human capital consultation and HR Shared Services partnership to meet overall business objectives. In partnership with the HRBPs and LOB, the ER team will manage administrative costs through averting unemployment charges, EEOC claims, and other litigation activity. Remain educated on Bank policies, guidelines and State/Federal/Local employment laws and act a SME (subject matter expert) for HR training content and program development, and recommend interventions/learning forums to address HR/ER needs/gaps in conjunction/collaboration with the HRBPs.Through appropriate fact finding determine and distinguish complexity of cases and determine escalation and next steps towards addressing and resolution within appropriate and effective response times. Research and analyze all ER related information within the region to outline trends and recommendations and mitigate legal exposure to the organization. Utilize various reporting tools and data collection methods (applications and systems). Assure tracking/documentation is in accordance with established HR reporting. Provide effective conflict resolution practices in partnership with the HRBPs and within the various regionally located lines of business. Provide expert consultation on individual ER cases, progressive discipline, complaint management and complex investigations by mitigating risk through sound fact finding and other tactical mediation measures. Mitigate risk by ensuring compliance with best practices, Bank policies and all Federal, State and local employment laws and regulations.

Hartford, Ct

Attract/retain top talent through execution of key recruitment strategies. Communicate a strong value proposition to engage top talent. Develop a pro-active approach to identify sourcing strategies and utilize effective recruitment resources. Key Supportive Actions:• Formulate strong partnerships with hiring managers and HR partners to meet business line objectives/goals. • Build relationships through frequent and on-going communication and one-on-one meetings, providing stats update reports. At minimum, attend one in-person client meeting quarterly. • Provide exceptional customer service and support.• Develop a mutual understanding with hiring managers of agreed-upon service level agreement (SLA) and recruitment process. Schedule intake session within two business days of requisition being opened and posted. • Provide guidance and education as needed to hiring managers and their teams, as it pertains to behavioral-based interviewing techniques.Provide targeted, solution based human capital consultation to Retail District Executives and Retail Branch Managers. Utilize HR decision support data (HRIS reports, benchmarks, best practices, etc.) to drive business strategies for workforce planning, performance management, organizational development, employee relations, talent planning to increase employee engagement and performance.Key Supportive Actions:• Provide strategic insight and direction through business line partnership • Improve attrition levels and engagement of team members (Region Metrics)• Support Branch Staffing, Span of Control and Branch Leveling Models• Region Sales Performance

- Consulted with business leaders, supervisors and employees on a variety of human resources issues, including employee relations, organizational restructuring, performance management, staffing, and training on emerging workplace issues.- On the project team that designed, developed and successfully implemented a company-wide training vehicle for the education of 8,000 supervisors in the area of sexual harassment awareness, including production of a video, trainer's guide and supervisor's guide.- Investigated and resolved informal charges of discrimination.- Administered the law student summer intern and attorney recruitment program for a 200-member corporate law department.- Project leader for Aetna's home office and field Take our Daughters To Work Day, 500 girls and boys participated.

B.A., Liberal Arts

Education record

Activities and Societies: National Honor Society, Band (clarinet), Class Secretary

B.A., Liberal Arts

Activities and Societies: Readers Theater