Martha Elena Serrano Email & Phone Number

• Developed and maintained expertise on key concepts for Amplify’s English and Spanish Language Arts Literacy programs and its related professional development offerings
• Delivered remote and onsite professional development for 30-40 educators during the Ready for School summer season
• Understood customer’s unique contexts and delivered professional development to meet their needs
• Engaged in internal professional development (being observed, receiving feedback, and being coached) to consistently deliver excellent professional development
• Tracked and completed deliverables related to session logistics in a timely manner

Mission Viejo, California, United States

• Planned and delivered lessons that are aligned to the Common Core State Standards,and Dual Language Immersion curriculum.
• Assisted in planning and development of curriculum through a Professional LearningCommunity model.
• Provided thematic and interdisciplinary units of study.
• Provided research based instructional strategies that facilitate the learning of asecond language through cooperative learning, visuals, manipulatives, contextclues and any other student-center strategy to facilitate.
• Use differentiation for both content and language outcomes.
• Provide on-going monitoring, both formative and summative assessments inEnglish and the target language (Spanish).

Costa Mesa, California, United States

• Planned and delivered lessons that are aligned to the Common Core State Standards,and Dual Language Immersion curriculum.
• Assisted in planning and development of curriculum through a Professional LearningCommunity model.
• Provided thematic and interdisciplinary units of study.
• Provided research based instructional strategies that facilitate the learning of asecond language through cooperative learning, visuals, manipulatives, contextclues and any other student-center strategy to facilitate.
• Use differentiation for both content and language outcomes.
• Provide on-going monitoring, both formative and summative assessments inEnglish and the target language (Spanish).

Riverside, California, United States

• Planned and delivered lessons that are aligned to the Common Core State Standards,and Dual Language Immersion curriculum.
• Assisted in planning and development of curriculum through a Professional LearningCommunity model.
• Provided thematic and interdisciplinary units of study.
• Provided research based instructional strategies that facilitate the learning of asecond language through cooperative learning, visuals, manipulatives, contextclues and any other student-center strategy to facilitate.
• Use differentiation for both content and language outcomes.
• Provide on-going monitoring, both formative and summative assessments inEnglish and the target language (Spanish).

San Jose, California, United States

• Coached and trained AmeriCorps members around literacy tutoring and general work in schools
• Managed school’s intervention program, after-school homework center, and enrichment program which served two hundred first-grade through fifth-grade students who progressed one and one-half grade levels in one year.
• Coordinated state testing, scoring, and reporting program and trained twenty-three teachers and ten paraprofessionals in best practices.
• Supported teachers through peer coaching cycles
• Instructed students in grades 2-4 and 6 in reading, writing, and math using thematic units and English language development embedded strategies
• Facilitated 2nd grade’s grade-level collaboration meetings as the grade level lead

Menlo Park, CA

• Define platform feature request requirements curated from analytics
• Triage Zendesk support queries (600+ weekly) submitted by over 2,500 end users across 40 states to appropriate engineering and customer support teams for resolution
• Identify feature requests and user trends
• Categorize engineering tasks using Asana, Zendesk, and Slack within usability design, feature improvements, and future product opportunities
• Rotational captain of a 9 person team in charge of delegating work and triaging tasks
• Participate in brainstorms for the Summit Platform

San Jose, CA

-Instructed students in the 90/10 bilingual model using a broad range of differentiated techniques including Sobrato Early Academic Language (SEAL) strategies -80% of students met or exceeded learning targets and progress in language acquisition-Facilitated the site's discipline committee and represented our site at the district level literacy committee

San Francisco, CA

• Identified and interviewed district leaders about their district’s human resource needs
• Saved the organization $10,000 by creating a risenetwork.org User Guide for school principals
• Developed and maintained program budget of $150,000 that supported the strategic plan
• Lead and managed regional fundraising efforts, built philanthropic support through cultivation of local foundations, corporate donors, and private individuals.
• Lead all program quality improvement efforts and participated in quarterly and annual planning activities in order to continually assess and enhance RISE’s value to Partner Schools.

San Jose, CA

• Increased level of cultural understanding among twenty teacher-education graduate students as evidenced by pre and post survey data.
• Organized, prepared, and regularly updated all course materials which led to above average satisfaction ratings on course evaluations.

Santa Monica, CA

• Trained one hundred clients to develop career plans and obtain their career goals.
• Increased job placements by 50% within 6 months and expanded client base from 80 to 300 in 10 months which led to a savings of thousands of dollars in government benefit payments.

Master Of Science - Ms, Instructional Design And Technology

Furthering my skills and knowledge in the direct application of technology in teaching, training, education and curriculum development.

Ba, American Studies

Activities and Societies: Ravenswood Stanford Tutoring Program Barrio Assistance Mujeres at Stanford Co-Chair Dormitory Theme Assistant.

Ma, Educational Leadership