Martha Gabriela Silva Arrieta
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Martha Gabriela Silva Arrieta Email & Phone Number

Customer Loyalty – Comercializadora de Energía at Naturgy
Location: Greater Madrid Metropolitan Area, Spain, Spain 13 work roles 6 schools
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Current company
Role
Customer Loyalty – Comercializadora de Energía
Location
Greater Madrid Metropolitan Area, Spain, Spain
Company size

Who is Martha Gabriela Silva Arrieta? Overview

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Martha Gabriela Silva Arrieta is listed as Customer Loyalty – Comercializadora de Energía at Naturgy, a company with 4415 employees, based in Greater Madrid Metropolitan Area, Spain, Spain. AeroLeads shows a matched LinkedIn profile for Martha Gabriela Silva Arrieta.

Martha Gabriela Silva Arrieta previously worked as VIP & Premium Customer Service - Retail Energy Business at Naturgy and Cost Management and Models - UFD at Naturgy. Martha Gabriela Silva Arrieta holds International Mba from Ie Business School.

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Naturgy

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About Martha Gabriela Silva Arrieta

International MBA and Mechanical Engineer with more than 16 years of experience in the Energy Industry. Expertise in Technical and Financial Project’s Evaluation, M&A of companies, Business Analysis and Development and Creation of Joint Ventures. Specialist in Project Management, Change Management Processes, Process Improvement and Customer Service. Passionate about Strategy, Business Development, Business Intelligence, and Innovation.

Listed skills include Business Strategy, Microsoft Office, Liderazgo De Equipos, Management, and 10 others.

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Martha Gabriela Silva Arrieta's current company

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Naturgy
Naturgy
Customer Loyalty – Comercializadora de Energía
Madrid, ES
Website
Employees
4415
AeroLeads page
13 roles

Martha Gabriela Silva Arrieta work experience

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Customer Loyalty – Comercializadora De Energía

Madrid, ES

Vip & Premium Customer Service - Retail Energy Business

Current

Madrid

  • Management of the Solar Customer Service and the Next Generation’s grant funds applications service.
  • Definition and improvement of the self-consumption of electrical energy contracting related processes.
  • Definition of processes for the Next Generation’s grant funds applications for Naturgy clients.
Aug 2021 - Present

Cost Management And Models - Ufd

Madrid, Community Of Madrid, Spain

  • Customer service activities cost reporting to the electricity distribution network regulator.
Feb 2021 - Aug 2021

Mlv Network Analysis And Sizing - Ufd

Madrid

  • Optimization of the supply quality claims study process.
  • Review and unification of criteria for the planning activities of the MV / LV Network of the different geographical areas of UFD.
  • Standardization of the process and analysis criteria for connecting generators to the distribution network.
Jan 2019 - Feb 2021

Management Staff In Electricity Networks Spain - Infrastructure Business Emea

Madrid Area, Spain

  • Analysis of the Telesupervision Process through Lean approach.
  • Change Management in the New Supervision Model of UFD project.
Aug 2018 - Jan 2019

Management Staff In Controller Of People And Resources

Madrid Area, Spain

  • Analysis of Cost Centers’ current situation in Spain to develop a proposal of new Cost Centers’ structure to be adapted to the current situation of the Unit.
Mar 2018 - Aug 2018

Management Staff In Business Intelligence Retail Energy Business

Madrid Area, Spain

  • Leadership of the Finding Dual Energy Supply Points Project.
  • Analysis of customer churn in Residential Market and development of an Indicator to be used on commercial activities.
  • Analysis of the General Data Protection Regulation (GDPR) and elaboration of a list of recommendations for the adaptation to the regulatory change.
Apr 2017 - Mar 2018

International Mba

Madrid Area, Spain

  • MBA Corporate Challenge. Executed a consulting service, formulating a strategy to integrate IoT, Connectivity and Big Data for a Multinational Networking and Telecommunications Firm.
  • MBA Final Assignment. Conducted a consulting service for one of the world's largest Airline Groups, identifying Customer Centered opportunities to integrate Connectivity and Big Data, for an estimated impact of 30%.
  • Assessed a HVAC Smart Devices Start-up for €900k funding raising, suggesting 3 potential invest.
Jan 2016 - Dec 2016

Financing Supervisor

Venezuela

  • STRATEGIC PLANNING MANAGEMENT OF THE ORINOCO'S PETROLEUM BELT
  • Analysis of the strategies and premises under which the projects of the company will be developed, ensuring that they are in harmony with the strategic plans of the same.
  • Advice to senior management on operational and organizational performance issues.
Nov 2014 - Dec 2015

Senior Economic Evaluation Analyst Of New Business

Venezuela

  • BUSINESS PLANNING, DEVELOPMENT AND MONITORING MANAGEMENT - CVP
  • Evaluation of Acquisitions and Sales of companies and assets from refineries, oil service companies and non-oil businesses.
  • Evaluation of hydrocarbon business through economic diagnosis, financial projections, investment assessment, including financing.
  • Coaching, advising and supporting team members in the use of valuation models and conducting price research for project and business feasibility assessment.
  • Creation and development of Data Validation Model to improve analysis and evaluation processes of business plans.
  • Design of standardized formats of reports for the presentation of obtained information to senior management.
Sep 2013 - Nov 2014

Economic Evaluation Analyst Of New Business

Venezuela

  • BUSINESS PLANNING, DEVELOPMENT AND MONITORING MANAGEMENT - CVP
  • Analysis of data, economic evaluation, financial projections and evaluation of the feasibility of companies and projects by the discounted cash flow method.
  • Valuation of more than ten acquisitions and sales of refineries, oil service companies and other non-oil businesses.
Jul 2010 - Sep 2013

New Business Analyst Of Orinoco’S Oil Belt

Venezuela

  • EVALUATION AND DEVELOPMENT OF NEW BUSINESSES MANAGEMENT - CVP
  • Creation of 2 Joint Ventures with a foreign companie within the New Business Development Management.
  • Coordination of multiple teams within the company and potential partners to analyze the premises and strategies to consider in the development of new businesses and expansions with foreign partners.
  • Collaboration as a member of the team that developed the bidding of projects in the Orinoco Oil Belt with foreign partners.
Oct 2007 - Jul 2010

Technical Manager Assistant

Venezuela

  • Support in the continuous improvement of the commercial processes, by receiving and addressing the technical and commercial requirements of customers, at the same time to coordinate and follow up the purchase orders.
  • Degree Thesis Internship. Motivated to solve an environmental issue, performed a technical-economic analysis and financial feasibility for the installation of a plant to adequate spent catalysts for its recycling.
Mar 2006 - Sep 2007
Team & coworkers

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6 education records

Martha Gabriela Silva Arrieta education

High School

Lakeport Secondary School

Bachelor Of Science

U.E. Colegio Las Cumbres
FAQ

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Quick answers generated from the profile data available on this page.

What company does Martha Gabriela Silva Arrieta work for?

Martha Gabriela Silva Arrieta works for Naturgy.

What is Martha Gabriela Silva Arrieta's role at Naturgy?

Martha Gabriela Silva Arrieta is listed as Customer Loyalty – Comercializadora de Energía at Naturgy.

Where is Martha Gabriela Silva Arrieta based?

Martha Gabriela Silva Arrieta is based in Greater Madrid Metropolitan Area, Spain, Spain while working with Naturgy.

What companies has Martha Gabriela Silva Arrieta worked for?

Martha Gabriela Silva Arrieta has worked for Naturgy, Ie Business School, Pdvsa Petróleos De Venezuela S.A., and Servicios De Catalizadores, Ingenieros R.P.A, C.A (Servicat).

Who are Martha Gabriela Silva Arrieta's colleagues at Naturgy?

Martha Gabriela Silva Arrieta's colleagues at Naturgy include Agustín Sánchez, David Rodriguez Alonso, Jordi Esparbe, Beatriz González Márquez, and Suehellen Andrade.

How can I contact Martha Gabriela Silva Arrieta?

You can use AeroLeads to view verified contact signals for Martha Gabriela Silva Arrieta at Naturgy, including work email, phone, and LinkedIn data when available.

What schools did Martha Gabriela Silva Arrieta attend?

Martha Gabriela Silva Arrieta holds International Mba from Ie Business School.

What skills is Martha Gabriela Silva Arrieta known for?

Martha Gabriela Silva Arrieta is listed with skills including Business Strategy, Microsoft Office, Liderazgo De Equipos, Management, Project Management, Industria Petrolera, Business Analysis, and Microsoft Excel.

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