Martha Vazquez Email and Phone Number

- Created test scenarios for new and current features of Siri.- Coordinated test requests for test houses, prioritizing decisive tasks.- Hands-on testing natural language-related issues on iOS, tvOS, watchOS, and macOS for English and Spanish, including variants.- Interacted with Cloud Services Localization engineers to ensure accuracy was preserved.- Hands-on testing of voice recognition and text-to-speech software.- Investigated, analyzed, and documented software bugs to improve time resolution with engineering.- Extended linguistic and domain coverage for test cases.- Helped troubleshot highly visible issues with escalation engineers.

- Implemented and maintained GRC and Security Weaver.- Performed segregation of duties analysis related to roles to avoid conflicts.- Provided risk mitigation recommendations to meet SOX requirements.- Reviewed and audited roles and system access to the SAP ERP system based on business requirements.- Delivered reports and analyses to internal and external auditors promptly.- Identified opportunity areas and increased the administration security of the SAP ERP system.- Executive-level service management and reporting.- User account management for SAP ERP clients.- Supported users with access requests and approvals using the segregation of duties tool.

- Configured the Materials Management module on the various SAP clients.- Provided case and test plan creation according to Business needs and specifications.- Created systems enhancements and process improvements by analyzing the tests data.- Worked closely with the End User community to identify areas of weakness and provided additional training.

- Produced metrics reports in Excel to document response times of incidents raised by the business.- Analyzed progress reports and provided test plan results to identify and resolve deficiencies.- Provided documentation for the SAP ERP system in Latin America (Mexico, Brazil, Argentina). The documents included Business Process Procedures, test scripts, training material, and configuration guides translated from Spanish to English and English to Spanish.