Property Management

Supervisor/Lead ICF• Supervise 6-15 people within ICF department.• Track attendance • Resolve issues amongst crew• Coordinate work required with crew members• Through looking at reports, determine work for each day• Create reports for past day work results• Boost moral within crew• Work aged orders, resolving issues that arose• Work with inventory control to resolve issues with inventory• Customer service duties of resolving tickets that come into warehouse.• Maintain the flow of the outbound shipping• Senior clerk of 4 total clerks• Trained proper procedures of outbound office• Process all non-domestic packages, using UPS, FEDEX, and DHL• Set up appointments for other carriers• Process most hazardous material packages/shipments• All duties of outbound office• When needed, other duties of warehouse, including rtvs, dock, picking, and packing, as well as many others.

August 2003-May 4, 2011 Okanogan Behavioral HealthCareOmak, WA IT support-Database specialistHelped Agency with any problems that arose through Help Desk.Optimized an extremely buggy clinical software. Maintained the computers and peripherals. Tracked and ordered supplies for department, along with recommending items.Created at least five different databases for use within agency. Many of these databases were original creations requested by diverse members of agency. Corrected errors in the state upload for our financial reporting. After two years of multiple problems, my database created accurate reporting for our state money.Administrative Assistant for Clinical SupervisorAdmin. Assist for Clinical Supervisor until his retirement. I took notes at meetings, transcribed these notes, set appts., answered incoming phone calls, and misc. tasks. Medical RecordsTracked all notes by clinicians for billing purposesHelped therapists and casemanagers with misc. activities (called clients, rescheduled, etc.)Electronically filed Medical RecordsHard copy filed Medical RecordsPrepared ROI’s within Hipaa guidelinesReceptionistAnswered the phone lines for OKBHCSet up appointments for clients of OKBHCGreeted the clients of OKHBCWorked daily with Microsoft Office