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People and organisations who care deserve to succeed. Fortunately, it's possible to design your path to success. I love working with people who care. To design and implement business models and solutions that help you feel in control of your success. Together, let's address your challenges and seize your opportunities!👋 Hi, my name is Martial.I can help transform your needs into actionable insights and solutions that put you in control of your success. I have over 20 years of experience in strengthening operations and streamlining the flow of value to customers and stakeholders across various business functions. Here is how we can work together:🎯 Refine your business plan, direction, and priorities💡 Uncover fresh ideas and opportunities⚠️ Tackle existing challenges and problems⚙️ Implement new processes or systems📋 Evaluate potential suppliers or acquisitions🎓 Prepare your business for audits or investmentWhatever we focus on, I bring a calm, structured, and supportive approach. Leveraging data and design thinking, I help deliver the optimal outcomes you need.Through Kindred Solutions 4 Pharma, I work as an operational excellence executive to empower companies in the pharmaceutical and technology sectors to innovate, grow, and enhance control over their operations.Through Kindred Solutions 4 Social Enterprises, I work as a fractional COO and business partner to help East Devon business owners focus on what they do best - while I handle the rest.
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Mymeds And MeMymeds&MeOttery Saint Mary, Gb
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Executive Consultant - Technology Strategy & Operational ExcellenceKindred Solutions 4 Pharma Mar 2024 - PresentUnited KingdomSupporting amazing leaders in pharmacovigilance, clinical and technology sectors. Optimising business models, process controls, and technology. Streamlining value to customers & stakeholders.Reportum (AE intake platform) strategy and adoption SMEKey responsibilities:- Supporting executive leadership- Analysing and simplifying complex problems and opportunities- Identifying fresh ideas and insights- Designing and implementing new solutions (technology, process, people)- Evaluating potential suppliers and/or acquisition candidates- Preparing business for audits and/or investmentKey achievements:✅ Led successful business service recovery following a critical business capability disruption✅ Led the design of a go-to-market strategy for a new technology product✅ Led the design of a target operating model to support a new technology and service offeringReferences:“Martial has an excellent knowledge of the marketplace and an outside-in viewpoint that is invaluable. He listens, asks constructive questions to understand our needs, and then proposes innovative business-relevant ideas and solutions. He is unafraid to bring challenge or provide alternative perspectives and, where appropriate, will also actively coach/mentor/advise team members. He delivers to an exceptionally high standard and is a pleasure to work with.” Gloria Kayani, CEO of CYTE Global
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Fractional Coo | Business PartnerKindred Solutions 4 Social Enterprises Dec 2023 - PresentDevon, England, United KingdomSupporting inspirational leaders of social enterprises across Devon & Cornwall. Providing executive support. Leading operations and administration. Optimising business models, processes, and controls.Key responsibilities:- Supporting executive leadership- Leading operations & administration function- Analysing and simplifying complex problems and opportunities- Identifying fresh ideas and insights- Designing and implementing new solutions (technology, process, people)- Evaluating potential suppliers and/or acquisition candidates- Preparing business for audits and/or investmentKey achievements:✅ Designed and implemented a new work management system for a local construction company
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Chief Operations Officer & Quality DirectorMymeds&Me Sep 2019 - Sep 2023England, United KingdomPartnered with the CEO & executive team to realise profitable growth, and subsequent acquisition, of MyMeds&Me and its Adverse Event reporting SaaS platform "Reportum".Key responsibilities & achievements:✅ Established and led operational governance, ensuring coordination & prioritisation of work streams.✅ Partnered with CEO & executive team to define business strategy across all business functions.✅ Established and reported key performance indicators to the executive team.✅ Managed and improved target operating model and (quality) management system (POL/SOP).✅ Facilitated Quality, Security and Privacy operations. Managed compliance and non-conformance.✅ Ensured MyMeds&Me consistently and successfully passed customer audits.✅ Established data driven commercial cost and revenue models.✅ Led negotiations and closed deals with a total value equivalent to at least 2 years worth of revenue.✅ Provided stakeholder management across customers, suppliers and employees.✅ Acted as a point of escalation and led resolution of a range of business issues.✅ Co-authored the Information Memorandum that supported the acquisition of MyMeds&Me.
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Chief Of Customer SuccessMymeds&Me Jan 2017 - Sep 2019England, United KingdomStandardised and ran the Customer Success function through a period of 98% contract value growth @100% customer retention. Accountable for implementation, maintenance and support for Reportum.Key responsibilities & achievements:✅ Managed MyMeds&Me's service implementation and support functions.✅ Ensured successful implementation, upgrade and maintenance of Reportum for customers.✅ Ensured timely resolution of customer incidents and problems.✅ Ensured appropriate profitability of the service implementation and support activities.✅ Established a new standardised service delivery model that reduced cost of service by 52%.✅ Managed the customer relationship for all customer accounts. Acted as a point of escalation.✅ Provided thought leadership to help customers optimise their Reportum strategy & investment.✅ Led the recruitment, training and personal development of the implementation and support teams.
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FounderKindred Jan 2016 - Dec 2016England, United KingdomLed the product strategy, business analysis and front-end design of a new B2C SaaS solution. Worked with a technical co-founder to develop a prototype. Completed a startup accelerator program.While this idea was not mature enough to develop into a profitable business, I learned an awful lot about startup dynamics that I have since been able to apply successfully to my next venture(s).Key responsibilities & achievements:✅ Defined the business and solution requirements for the solution.✅ Created the front-end design for the solution.✅ Created a business plan.✅ Created and presented a pitch deck.
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Senior Product ManagerOracle Jun 2015 - Jan 2016Reading, United KingdomLed the solution strategy, design and prototype for a new B2B solution used to design studies for Electronic Data Capture (EDC) and Randomisation and Trial Supply Management (RTSM) software.Key responsibilities & achievements:✅ Defined the business and solution requirements for a new B2B solution.✅ Collaborated with User Experience Design and Engineering teams to develop the new solution.✅ Initiated the design of a Scaled Agile Framework for use across the software development function. -
Director Of Process ImprovementOracle Jan 2011 - Jun 2015United KingdomLed the design and implementation of a range of global process improvement programs across the organisation responsible for Oracle's EDC platforms "InForm" and "Central Designer".Key responsibilities & achievements:✅ Designed a new AGILE inspired service delivery process and led global implementation, reducing implementation timelines by >30%, delighting customers and helping secure millions in future business. ✅ Led the design and delivery of a multi-year operational change programme to bring 1500+ customer implementation projects hosted in the Cloud (for 100+ customers) onto the latest product versions.
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System Implementation ManagerOracle Jul 2007 - Dec 2010United KingdomLed a team of system Electronic Data Capture (EDC) implementation specialists for "InForm". Established a new system implementation framework that cut implementation management costs by >60%.Key responsibilities & achievements:✅ Established a new service delivery process leveraging talent from India, cutting costs by >60%✅ Established, trained, and managed a team of system implementation specialists in India✅ Retained 100% of the talent in my team during my tenure✅ Led the successful implementation of a series of EDC projects for Pharma and CRO customers
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Contributor - VariousVarious 2001 - 2007Netherlands• Ensured Phase III & IV clinical trial data was cleaned and ready for submission. Designed and ran a project to clean up clinical trial data to enable analysis of laboratory data (Genzyme)• Provided Tier I & II user account management support (Ahold). Designed and embedded a new method to manage user identities and increase access security (providing the basis for a subsequent SOX compliance programme)• Picked apples & filleted fish on my travels through New ZealandKey Words; Business Architect, Process Architect, Business Transformation, Business Improvement, Change Management, Programme Management, Project Management, Management Consultant, Business Analysis, LEAN, Six Sigma, AGILE, SCRUM, SaaS, EDC, Product Strategy, SDLC, Cloud, Pharmaceutical Industry, Life Sciences, InForm, Central Designer, Architect, Matrix, Global, Passion, Idea, Strategy, Brand, Culture, Grow
Martial Cijs Skills
Martial Cijs Education Details
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Biomolecular Chemistry
Frequently Asked Questions about Martial Cijs
What company does Martial Cijs work for?
Martial Cijs works for Mymeds&me
What is Martial Cijs's role at the current company?
Martial Cijs's current role is MyMeds and Me.
What is Martial Cijs's email address?
Martial Cijs's email address is ma****@****ork.com
What is Martial Cijs's direct phone number?
Martial Cijs's direct phone number is 004477266*****
What schools did Martial Cijs attend?
Martial Cijs attended University Of Amsterdam.
What skills is Martial Cijs known for?
Martial Cijs has skills like Business Process Improvement, Saas, Cross Functional Team Leadership, Business Analysis, Business Process, Management, Strategy, Edc, Change Management, Sdlc, Consulting, Team Management.
Who are Martial Cijs's colleagues?
Martial Cijs's colleagues are Mohammed Zaber, True Ghiassi, Trupti Ghinaiya, Tomas Connell, Mariusz Mikołajczak, Illia Kalaur.
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