My IT Administrative Support and Project Administrative experience has given me a multifaceted set of skills offering versatile office management and proficiency in Microsoft Office Suite programs. I thrive in an environment where business needs are met by working together to problem solve, and where positive personal relationships are valued.Highlights:-- Designed and developed all agency MS Word forms; -- SharePoint administrator, designer and trainer: designed agency Resource Library on SharePoint site to house all agency forms, documents, employee information, press releases and logos. -- Communicated effectively with agency staff in multiple bureaus to execute computer refresh program. -- Provided timely, courteous and knowledgeable response to information requests. -- Oversaw all fix, addition, change and termination requests to IT shared services provider.-- Developed training program and trained all agency staff of Microsoft Office Suites 2007. -- Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing excellent service.Specialties: IT Admin Assistance / SharePoint Design and Administration / Forms Design and Development / Project Administration / Office Management / Microsoft Office Suite Specialist and Trainer / Calendaring / Executive Support / Spreadsheets and Reports / Records Management / Database Administration / QuickBooks