• Manage and oversee the administrative support team, including hiring, training, and performance management.• Develop and implement administrative policies and procedures to ensure efficient and effective operations.• Provide administrative support to department heads, including scheduling meetings, managing calendars, and coordinating travel arrangements.• Collaborate with senior management to ensure administrative tasks are completed accurately and efficiently.• Manage and… Show more • Manage and oversee the administrative support team, including hiring, training, and performance management.• Develop and implement administrative policies and procedures to ensure efficient and effective operations.• Provide administrative support to department heads, including scheduling meetings, managing calendars, and coordinating travel arrangements.• Collaborate with senior management to ensure administrative tasks are completed accurately and efficiently.• Manage and maintain electronic and physical records and files, including confidential information.• Oversee the management of office supplies, equipment, and facilities.• Develop and maintain strong working relationships with internal and external stakeholders.• Monitor and report on the team's performance and identify areas for improvement.• Provide leadership and guidance to the administrative support team to ensure excellent customer service is provided to all internal and external stakeholders.• Ensure compliance with company policies, procedures, and regulatory requirements.• Excellent organizational, planning, and time management skills.• Strong communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels.• Demonstrated ability to manage a team and prioritize tasks in a fast-paced environment.• Experience developing and implementing administrative policies and procedures.• Knowledge of office software and equipment, including Microsoft Office Suite and office management software.• Strong problem-solving and decision-making skills.• Ability to maintain confidentiality and handle sensitive information.• Ability to work independently and as part of a team.• Willingness to work flexible hours as needed. Show less

Function as the backbone of the team, providing a variety of administrative services to senior leads and team members while performing as a masterful problem-solver and deploying expertise in communication and organization while building relationships across the companyProvide "gatekeeper” control by creating win-win situations for direct access to stakeholders’ timeWork under pressure at times to handle a wide variety of activities and confidential matters with discretion and… Show more Function as the backbone of the team, providing a variety of administrative services to senior leads and team members while performing as a masterful problem-solver and deploying expertise in communication and organization while building relationships across the companyProvide "gatekeeper” control by creating win-win situations for direct access to stakeholders’ timeWork under pressure at times to handle a wide variety of activities and confidential matters with discretion and maintain responsibility for providing Outlook support, including creating, updating, and rescheduling meeting invitations and management of distribution listsResponsible for scheduling and managing complex calendars including prioritizing and resolving related conflicts and competing scheduling demands from both internal and external stakeholdersOrganize and coordinate complex international/domestic travel within company guidelines and budgetProvide support in arranging meetings including collation of speaking notes and/or briefing notes, handling logistics, such as conference registrations, room reservations (internal and external), and local travelOversee the day-to-day operations and logistics for the DC office Coordinate, plan, and organize small-to large-scale meetings and office eventsSupport special projects and initiatives as assigned, demonstrating flexibility and adaptability in handling diverse tasksEnsure compliance with legal and business standardsIdentify and implement methods for streamlining existing processes and increasing operational efficiencies within the legal departmentExercise sound judgement in a variety of situations using expertise in verbal and written communication and administrative and organizational work while maintaining a realistic balance among multiple prioritiesTrack, research, and manage vendor invoicing, billing, time and expense activities Show less

Serve as critical "Gatekeeper" creating win-win situations for direct access to stakeholder’s time and officeAct as liaison between CEO and company employees, consultants, lawyers,customers, etc. to solicit cooperation and resolve problemsManage complex scheduling and email needs simultaneously with many competing interests and priorities with strict discretion and finesse, which includes day-to-day internal and external high-volume scheduling across multiple time-zones;… Show more Serve as critical "Gatekeeper" creating win-win situations for direct access to stakeholder’s time and officeAct as liaison between CEO and company employees, consultants, lawyers,customers, etc. to solicit cooperation and resolve problemsManage complex scheduling and email needs simultaneously with many competing interests and priorities with strict discretion and finesse, which includes day-to-day internal and external high-volume scheduling across multiple time-zones; re-prioritizing as necessary; engaging with numerous internal and external constituents with a high level of care, urgency and sensitivityStay abreast of all issues, projects, and activities requiring the CEO’s involvement; monitor tasks delegated by the CEO to ensure that completed work is achieved to agreed deadlines. Efficiently manage shifting priorities to meet deadlines and action itemsImprove key meetings and retreats (e.g., executive leadership team meetings, leadership meetings, town halls and staff meetings) and strengthen culture- building activitiesCoordinate outside Board meetings including agendas, attendance, staff reports, minutes and follow throughCustomer service skills that embrace working with a variety of different individuals and audiencesExcellent levels of interpersonal skills and diplomacy with strong political and cultural awarenessSpeaks clearly and persuasively in positive or negative situations; listens and obtains clarification; responds well to questions Show less

LOVED WORKING AT HVF, but an opportunity presented itself and I had to explore it or I'd still be there.Provided executive, administrative, and development support to the President and the Executive Leadership Team and served as the primary point of contact for internal and external constituencies on all matters pertaining to the President as well as a liaison to the Board of Directors, Executive Leadership and senior management teams. Planned, coordinated and ensured CEO's… Show more LOVED WORKING AT HVF, but an opportunity presented itself and I had to explore it or I'd still be there.Provided executive, administrative, and development support to the President and the Executive Leadership Team and served as the primary point of contact for internal and external constituencies on all matters pertaining to the President as well as a liaison to the Board of Directors, Executive Leadership and senior management teams. Planned, coordinated and ensured CEO's schedule is followed and respected. Served as "gatekeeper" and "gateway" creating win-win situations for direct access to the CEO's time and officeCommunicated directly, and on behalf of the President and CEO, with board members and others, on matters related to CEO's programmatic initiativesResearched, prioritized, and followed up on incoming issues and concerns including those of a sensitive or confidential nature. Provided a bridge for smooth communication between the President's office and internal departments; while demonstrating leadership to maintain credibility, trust and support with senior managementCreated and maintained processes and proceduresPerformed data analysis for sales team and collection of data for all monthly metrics reportingMaintained compliance of KPIsManaged projects to determine the most cost effective path as well as analyzed skills, facilities, government regulations and competitor locationDirected account managers and Customer Service in addressing customer requirements and technical issues for customersWorked closely and effectively with the CEO to keep him well informed of upcoming commitments and responsibilities, following up appropriately. Acted as a "barometer," having a sense for the issues taking place in the environment and keeping the President updatedProvided leadership to build relationships crucial to the success of the organization, and managed a variety of special projects, which may have organizational impact Show less

Support customer logistics requirements through the analysis, organization, planning and administration of various phases of day-to-day provisioning, spares, maintenance and/or repair activitiesAnalyze standard contractual documents, technical data, customer usage data, customer maintenance practices, customer operation characteristics, and related reports for assigned contracts to determine spares provisioning or maintenance/repair requirementsDevelop logistics plans in order… Show more Support customer logistics requirements through the analysis, organization, planning and administration of various phases of day-to-day provisioning, spares, maintenance and/or repair activitiesAnalyze standard contractual documents, technical data, customer usage data, customer maintenance practices, customer operation characteristics, and related reports for assigned contracts to determine spares provisioning or maintenance/repair requirementsDevelop logistics plans in order to enhance distribution of goods and suppliesEstablish policies, guidelines, and procedures to ensure quality and cost controlConduct distribution and network studies, monitor inventory and analyzd requirements in order to develop strategies to achieve desired delivery timesProvide guidance and work leadership to less experienced staff membersMaintain current knowledge of relevant technologiesParticipate in special projects as required Show less

Loved working for GDIT. It was time for growth.Assist VP/GM of Homeland Security Solutions to oversee programs within DHS, DOD and civilian agenciesManager of Customer Order Group and assisted in supervising, training and troubleshooting for procurement team of 10 Created and maintained Standard Operating Procedures for the Customer Order Group as well as process improvement for existing SOPs Served as primary source for complex demands on conflicts, training… Show more Loved working for GDIT. It was time for growth.Assist VP/GM of Homeland Security Solutions to oversee programs within DHS, DOD and civilian agenciesManager of Customer Order Group and assisted in supervising, training and troubleshooting for procurement team of 10 Created and maintained Standard Operating Procedures for the Customer Order Group as well as process improvement for existing SOPs Served as primary source for complex demands on conflicts, training and process improvement for DOS Quoting Service Level Agreements (SLAs) and was responsible for raising SLA compliance from 60% to above 95% within my first 90 daysResponsible for meeting targets through motivating and developing staff, consistently achieving and surpassing Key Performance IndicatorsReviewed and evaluated SLA/KPI weekly tracking reports and process improvements for Catalog and Non-Catalog Quoting as well as Order Entry for DOS approved ordersMonitored, controlled and supported service delivery; ensuring systems, methodologies and procedures were in place and followed Served as program lead in the design, testing, implementation and management of a new software which greatly increased the order tracking efficiency and reporting capabilities for the $2.2 billion DOS SCM contractEnsured management team was situationally aware of all relevant matters pertinent to service performance with continued service improvement by collecting data on performanceWorked closely with leadership to achieve strategic goals, defined and managed the execution and communications around the delivery of implementations Maintained full accountability for administrative matters including setting team goals as aligned with targets established by GDITDeveloped and managed procedures and assessed and controlled the team’s operational performanceProvided specialized support to other departments and managers to ensure proven management continuity with risk and issue management and resolution Show less

Provided administrative support to the Vice President/General Manager (VP/GM) of Homeland Security Solutions both in business and personal affairsAcquired a high level of understanding and knowledge of his priorities to effectively navigate his calendar to ensure scheduling of meetings and travel, were met to meet those prioritiesBuilt up trust to be the point of contact for the senior management team, their staff and customers at all levels to oversee programs within DHS, DOD… Show more Provided administrative support to the Vice President/General Manager (VP/GM) of Homeland Security Solutions both in business and personal affairsAcquired a high level of understanding and knowledge of his priorities to effectively navigate his calendar to ensure scheduling of meetings and travel, were met to meet those prioritiesBuilt up trust to be the point of contact for the senior management team, their staff and customers at all levels to oversee programs within DHS, DOD and civilian agenciesTracked Key Strategic and Operational drivers by tracking progress, interfacing Senior Management and providing technical support to the VP/GM by researching and answering questions; troubleshooting problems and optimizing Management's data tracking effortsCoordinated multiple administrative functions in support of the day-to-day operations of the Homeland Security Solutions group, directly supporting the VP/GM such as human resources, finance/accounting, office space setups, property management, security, and business developmentMonitored and tracked costs, revenue, modifications, and billing for contracts performed by assigned office/groupTracked business opportunities in GDIT BOTS program by assisting the VP of Business DevelopmentCollected and input time sheet information into automated accounting system, processed labor corrections and enforced timekeeping policy for consultants and subcontractorsServed as point of contact for the office or group on issues related to accounting, human resources, purchasing, and other departments, as well as external contacts such as customers, vendors, and subcontractorsSupervisory responsibilities for junior Executive Assistants who reported to VPs within the VP/GM organizationParticipated in special projects as assigned Show less

Management: Organize office operations and procedures in an expeditious manner and secure qualified and capable staff to achieve company goals.Accounting: Accounts Payable & Receivable, Payroll, Billing and Collections, and Financial Reports.HR: Policies and Procedures, Compensation & Benefits Administration, Recruitment & Hiring, Employee Records.Administrative: Type 80 wpm; 10-key by touch, file and database management, word processing, multi-line telephones, data… Show more Management: Organize office operations and procedures in an expeditious manner and secure qualified and capable staff to achieve company goals.Accounting: Accounts Payable & Receivable, Payroll, Billing and Collections, and Financial Reports.HR: Policies and Procedures, Compensation & Benefits Administration, Recruitment & Hiring, Employee Records.Administrative: Type 80 wpm; 10-key by touch, file and database management, word processing, multi-line telephones, data entry, shipping, and purchasing.IT: Responsible for set-up, configuration, installation, and maintenance of PC's, support and troubleshoot corporate users on PC-related issues. Show less

Worked directly for the President and managed meeting times, speaking engagements, and travel commitments to minimize conflicts and optimize productive time on his behalfCreated, sharp, innovative, successful presentations with technical detail and artistic expressionReviewed and reconciled all expensesBuilt meeting agendas, prepared materials/presentations and meeting minutesFrequently trained new administrative support staff, and was often called upon to teach… Show more Worked directly for the President and managed meeting times, speaking engagements, and travel commitments to minimize conflicts and optimize productive time on his behalfCreated, sharp, innovative, successful presentations with technical detail and artistic expressionReviewed and reconciled all expensesBuilt meeting agendas, prepared materials/presentations and meeting minutesFrequently trained new administrative support staff, and was often called upon to teach co-workers how to use software programsPrepared company literature, documentation, expense reports, presentations and any press releasesScheduled appointments, arranged meetings, and maintained complex and ever-changing calendarAnswered information requests, requiring knowledge of department/company procedures, and independently researched problems, recommending potential solutions Alleviated work loads on a regular basis by taking on additional responsibilities as well as assisting with staff projectsDeveloped strong relationships with other corporate support staffActed on behalf of the President to anticipate problems and communicate on his behalf internally and externallyStepped in for administrative assistants as needed Show less