Tower Coordinator/Project Lead (Airport Control Center)
CurrentTower Coordinator: - Overseeing correct set-up of operational day, prioritizing processes based on vendor’s planning, ensuring a safe and secure operation and driving for service recovery.- Participated in setting up a new department (Tower AMS) within Delta AMS Hub operation. Project Lead: - Leading implementation of a secure, sustainable and cost-efficient supply chain process for Delta’s new cabin provisioning.- Executed and implemented a data driven based meal ordering process, reducing meal waste, costs and eliminated ad-hoc incidents in turnaround.