I am a Social Media Manager, dedicated to building engaging online communities and providing top-tier customer support. Passionate about storytelling, I create impactful content that drives engagement, particularly in the fields of cybersafety and information security. My experience spans content creation, Meta Ad management, community engagement, and customer experience enhancement, all driven by a commitment to build trust and add value.💡 Key Skills:Strategic Social Media ManagementCustomer Support ExcellenceCybersafety Awareness & InfoSec StorytellingI look forward to connecting with industry professionals and organizations focused on digital engagement and customer satisfaction!
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Sales ManagerCyphershield, Inc.Lagos, Nigeria -
Social Media ManagerWell Of Science Aug 2024 - PresentUyo, Akwa Ibom State, Nigeria -
Project Manager/Content ManagerTransformed Africa Jun 2024 - Nov 2024United States -
Senior Programs Lead & Community ManagerForher May 2024 - Aug 2024Uyo, Akwa Ibom State, Nigeria -
Head Of Nonprofit DevelopmentRural Education Support Initiative Oct 2019 - Aug 2024
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Education Project/Grant Writing ManagerCenter For Youth Participation Dialogue And Advocacy Africa (Cypa Africa) Nov 2023 - Apr 2024Jos, Plateau State, NigeriaResearched and identified grant opportunities, leading to the successful applications of multiple grants for youth development projects.Developed and submitted grant proposals in collaboration with program staff, securing crucial funding that supported the organization's key initiatives.Implemented education projects and established robust monitoring and evaluation frameworks, resulting in a 30% improvement in project delivery and outcome tracking.Served as the Monitoring & Evaluation Officer, improving the accuracy and effectiveness of project assessments and reports by 25%.Trained staff and volunteered on grant writing and project management, leading to the improved staff performance and knowledge in project coordination and grant administration by 40%
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Senior Program CoordinatorYouth For Change Initiative Mar 2022 - Sep 2023Uyo, Akwa Ibom State, Nigeria/Jos, Plateau StateKey Responsibilities●Supported the Executive Director in managing daily operations and strategic initiatives, aligning activities with the organization’s mission.●Coordinated program activities, including planning, execution, and monitoring, ensuring successful project delivery.●Assisted in grant writing and proposal development, contributing to the monitoring and reporting report performance and measuring impact outcomes.●Managed communication with stakeholders, fostering partnerships and ensuring continuous support for organizational objectives.●Prepared and maintained comprehensive reports, providing insights for program evaluation and improvement.Achievements●Played a key role in securing a $5,000 grant from NYFF/LEAP Africa in 2022, directly contributing to the expansion of youth programs.●Improved stakeholder engagement by developing a communication strategy that increased partner involvement by 25%.
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Customer Support/Call AgentTix.Africa Jan 2023 - May 2023Lagos, Lagos State, NigeriaStreamlined office operations, leading to a 20% improvement in overall efficiency.● Proactively managed the executive’s calendar, coordinating over 40 meetings and events. This resulted in a 35% improvement in time management, allowing for better strategic focus and planning.● Managed and filtered over 200 emails and 120 phone calls weekly, leading to a 20% increase in response efficiency and a 15% improvement in customer satisfaction scores. ● Planned and coordinated 25+ virtual meetings, ensuring agendas were set, and action items were followed up. This contributed to a 40% increase in team productivity and ensured that all projects stayed on track.● Supported the executive in managing 15+ high-priority projects, maintaining a 95% on-time delivery rate, which directly impacted the successful launch of new features on the platform.● Utilized digital tools to streamline remote work processes, resulting in a 25% increase in workflow efficiency and ensuring smooth operations across the team. -
Customer Support/Call AgentLemonade Finance Sep 2022 - Dec 2022LagosEfficiently managed the executive's calendar, organizing over 30 meetings and appointments across different time zones, leading to the increase of the executive's availability for strategic tasks by 25%.● Handled over 150 emails and 100 phone calls weekly, ensuring a 30% reduction in response time, which led to improved client satisfaction and faster decision-making.● Assisted in prioritizing and tracking over 20 ongoing tasks and projects, achieving a 100% ontime delivery rate, which contributed to the successful completion of key projects during my tenure.● Acted as the primary point of contact between the executive and over 15 internal/external stakeholders, maintaining clear communication and strong relationships that supported smooth operations.● Maintained a high level of confidentiality, securely managing sensitive information, which ensured zero data breaches and upheld the company's reputation for trustworthiness.
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Youth AmbassadorWorld Literacy Foundation Jun 2020 - Sep 2022Melbourne, Victoria, Australia -
Administrative AssistantIndustrial Training Fund,Nigeria Aug 2021 - Jul 2022Jos, Plateau, Nigeria●Provided high-level administrative support to the ITF management, streamlining daily operations and enhancing efficiency in the Acting Director General (DG) office.●Coordinated executive meetings, including scheduling, agenda preparation, and minute-taking, ensuring seamless communication.●Managed correspondence, reports, and documentation, maintaining confidentiality and ensuring timely delivery.●Successfully organized and maintained filing systems, contributing to improved document retrieval and storage.●Assisted in the preparation of departmental reports, supporting decision-making processes with accurate and timely data.Achievements●Enhanced meeting productivity by implementing a new scheduling system, reducing scheduling conflicts by 30%.●Streamlined office operations, leading to a 20% improvement in overall efficiency.
Martin Bassey Education Details
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Political Science And Government
Frequently Asked Questions about Martin Bassey
What company does Martin Bassey work for?
Martin Bassey works for Cyphershield, Inc.
What is Martin Bassey's role at the current company?
Martin Bassey's current role is Sales Manager.
What schools did Martin Bassey attend?
Martin Bassey attended University Of Uyo.
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Martin Bassey
Uyo -
Martin Bassey
Nigeria1yahoo.com -
Martin Bassey
Procurement | Supply Chain Management | Capex And Opex | Metagenomics | Fisheries | AquacultureLagos State, Nigeria
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