Martin Bisson Email & Phone Number

Markham, Ontario

Help the team understand and achieve performance targets and goals. Provide a training mandate and curriculum to ensure workers properly equipped and knowledgeable for their specific roles and duties. Scheduling shift coverage and work hours. Coordinating job rotation and cross-training. Delivering company updates and new objectives with team members. Assisting in resolving dealer and manufacturer quality and customer experience concerns and to provide resolution to escalated issues. Identifying and resolving workplace opportunities for improvement including tardiness or absenteeism through coaching and development. Providing reports and activity updates to management. Assisting in hiring and onboarding activities.

Markham, Ontario

Member of the KPAC (Kia Parts Assistance Center) team and Parts Technical. With KPAC, my focus is on providing dealers assistance and direction in obtaining parts information, back order inquires and technical information on KIA original replacement parts. Providing assistance to dealers as a liaison between Kia Canada headquarters and also Mobis Headquarters Korea. As part of the Parts Technical team, I create new KIA Original Equipment part numbers and maintain the current parts inventory database. I monitor our current inventory for any changes in KIA parts to ensure the most current headquarters information is reflected for the Canadian market. I also manage the MSDS (Material Safety Data Sheets) for dealers to be able to access all products through our in house software. I also assist with the above tasks for the Hyundai side of operations as needed.

Claremont, Ontario

Capturing landscape, portrait and urban/ industrial photography. Market and advertise services to clients. Analyze and decide how to compose a subject all while using various photographic techniques and equipment. Capture subjects in commercial-quality photographs. Enhance the subject’s appearance with natural or artificial light. Use photo enhancing software. Maintain a digital portfolio, social media and websites.

Richmond Hill, Ontario

Provide technical assistance with completing appraisal reports through an in independently maintained software portal. Train and support appraisers on a standardized electronic appraisal form.Problem solve, testing and translation of electronic appraisal forms. Provide appraiser assistance in acquiring more requests by negotiation of pricing, quality of work and timeliness. Review appraisal reports for consistency of information and ascertain risks for lenders.Skills: Microsoft Office Excel, Microsoft Outlook, Microsoft Word, Adobe Acrobat, XML (Editing and Manipulation)

Uxbridge, Ontario

310S Licensed Automotive Technician. Prepare estimates. Review work orders and estimates with service advisors. Consult and explain required repairs and costs with customers. Co-ordinate parts accessibility. Perform mechanical diagnostic and repairs.

Uxbridge, Ontario

Internal Operations and Body Shop Service Advisor. Ensure accessories availability for sold vehicles. Oversee installation and quality control. Prepare work orders. Ensure vehicles are prepared for sale by scheduling clean up, clean air test and Vehicle Certification is completed by the requested date. Arrange estimates for body shop repairs. Arrange towing of damaged vehicles. providing customers with alternative transportation. Arranging damage appraisals with insurance companies and their appraisers. Verifying repairs are completed by promised time and costs.

Sudbury, Ontario

Apprentice Technician. Performing lube, oil and filter operations on various types of vehicles. Inspection of air filter, block heater, engine coolant, exhaust system, tire wear and possible leaks, brake fluid, transmission fluid, power steering fluid, front and rear differentials, transfer cases, etc. Performing tire rotation and brake inspections. Repairing, replacing and balancing tires.

Sudbury, Ontario

Computer repair and Photo Restoration. Diagnose and repair software and hardware issues with Windows and Linux platform based computers. Restore and modify pictures. Consult withcustomers for logo creation. Transcribe company logo to calendars, stationary and other items.

Azilda, Ontario

Gas station attendant. Serving gas. Checking oil. Washing windshields. Cleaning garage bays and office. Working with credit card machine and cash register. Taking dips and readings on gasoline pumps. Shovelling snow away from gas pumps and filling areas. Removing snow from vehicles. Washing, waxing and vacuuming vehicles. Filling vehicle tires with air. Repairing tires. Assisting customer’s automotive concerns. Assisting in scheduling of employees and payroll.

Graduate Certificate, Gm Asep

Graduate Certificate, Heavy Duty Machinery