Martin Crow Email & Phone Number

Melbourne, Australia

Employee Managed Services is a leading international provider of outsourced HR and Payroll solutions. Our team has developed software and solutions to improve clients’ organisational efficiency, risk mitigation, and productivity.I work as part of the regional leadership team with responsibility for delivering outsourced payroll solutions across Asia Pacific. I manage business, administrative, financial operations, and client relationships with our comprehensive, integrated payroll solutions currently addressing the needs of many employees at large corporates, federal and state government, and international conglomerates. Role / Highlights:► Operational oversight / team leadership (onshore and offshore) for delivery of outsourced payroll and HR services► Provision of security cleared personnel for HR and payroll solutions on clients’ premises► Leadership of Malaysian BPO - with significant recent turnaround through operational efficiencies, staff and client engagement, and new business development► New business development, client / contract negotiations and large client on boarding / implementations► Key client and account relationship management / customer service to ensure a loyal customer base► Contributing to overall organisational strategy and annual business plans in collaboration with senior executives► Relationship development / management with key business partners - suppliers, auditors, lawyers, bankers, insurers► Risk management and quality assurance► Financial, HR, and operational performance management and regulatory and legal compliance for local operations - administration, budgeting, audits, accounting, performance monitoring, reporting, pricing strategies, cash flow management, investing, recruitment, training, coaching, mentoring, retention, performance appraisal, staff benefits and compensation, and solution design

Melbourne, Australia

Grant Thornton is one of the world's leading independent assurance, tax and advisory firms. It helps dynamic organisations unlock their potential for growth by providing meaningful, forward looking advice. Proactive teams led by approachable partners in these firms, use insights, experience and instinct to understand complex issues for privately owned, publicly listed and public sector clients and help them to find solutions. In this role, I provided leadership and direction for business growth across the Australian market. I drove innovative new thinking in relation to a new client delivery service model for clients and achieved significant increases to a typically low margin service.Role / Highlights:► Managed the delivery of outsourced payroll and bookkeeping services to private clients► Business strategy - development and execution► Leadership for the efficient and effective delivery of full function accounting services to clients - e.g. FBT, WorkCover, SRO, payroll, BAS/IAS► Business operational leadership and management - design and implementation of production optimisation initiatives for improved service delivery efficiency► Re-development of business models with international agents to create a service range and platform for all future collaborative projects and opportunities

Melbourne, Australia

Horwath Technologies (subsequently renamed to HTech) was a new business venture for the Horwath accounting practice, providing a technology and back-office solution for commercial motor vehicle lending. In this role, I planned and implemented all activities for a complex start-up venture successfully growing the business from a zero base.Role / Highlights:► All start-up business operational activities including strategy development and implementation► Leadership and oversight for the best practice loan management technology platform build to address specific market / client needs► Operational leadership and management ► Financial management inc. oversight of capital expenditure plan in relation to technology build► Sales and marketing - strategy design and execution of activities► Customer relations and key account liaison and management► New product development► Board / executive reporting► Team leadership

Melbourne, Australia

Crow Business Services provides outsourced services in payroll and bookkeeping along with management and financial controller advice to SME’s. In this role, I became a trusted advisor to many businesses in a variety of industries. I sat on various client advisory panels, covering finance and HR; as well as industry association IR committees. We were able to successfully assist more than 150 businesses to become GST ready.Role / Highlights:► Key account management / day to day client liaison► Collaboration with clients to develop innovative solutions► Implementation of GST ready processes for 150+ businesses ► Business planning for clients► Financial reporting and debtor mangement for clients► Negotiation of bank facilities for clients► Negotiation of property acquisitions for clients► Team leadership

Melbourne, Australia

The Ladner Group was a family owned business with interests in timber processing, wholesaling and retailing. The Group, at its peak, comprised five sawmills, eight trade/retail stores and a wholesaling facility, with almost 300 staff. In this role, I managed all finance and administration.Role / Highlights:► Financial management► Operational leadership and management► Automation and streamlining of the Group’s finance function► Team leadership► Governance and accountability - operational sites► Reporting - profitability and cash flow management► Industrial relations (IR) inc. negotiations with CFMEU and inaugural EBA negotiations► HR process implementation► OHS monitoring - with achievement of significant WorkCover savings► Insurance - inc. negotiations in relation to Group property and fixed assets

Appointed As A Registered Bas Agent

Master Of Business Administration - Mba

Bachelor Of Business

Activities and Societies: