Martin Davies Email and Phone Number

Heads up a team of local buyers (7) and supplier performance quality leaders (7) across 4 commodity groups - Machined Parts, Forgings and raw materials, Special Processes and Hydraulic Systems and Proprietary Parts. Teams are responsible for the commercial and contractual aspects of the supplier relationship and also developing and growing both existing and new partners. Supplier management team provide support, guidance and escalation to the supply chain with regards to both on time delivery and on quality and also annual audits and assessments.

Responsible for the global seating repairs activity devising the strategy and sharing progress on a monthly basis with the Services leadership. Repairs are conducted by 4 seating repair shops and 3 additional group facilities throughout the World. Also responsible to drive improvements globally, such as the shop capacity planning vs sales forecast.

Responsible for the operations, procurement, repairs and continuous improvement activities at group level. Working to ensure best practice sharing and a lessons learnt culture is engaged across the 4 manufacturing facilities and overseas support locations. Escalation point for customers to ensure issues are addressed and major concerns are rectified as quickly as possible.

Responsible for the successful delivery of seating products from 3 business units from incoming receipt, through customer inspection, rework and delivery. Managed a team of 30+ over 4 sites including delivery managers, engineering, quality, logistics and mechanics. Ensured First, Business, Premium and Economy class products are delivered to quality, schedule and cost.

Transferred into a segment role responsible for the development, coordination and roll out of standard process improvement plans across the Safran Seats aftermarket business. Duties include creating workshop sessions across both individual BU or segment and following up on actions and reviews accordingly. Key focal for the Airbus group in terms of aftermarket requests and issue escalation. Also spent extensive time overseas in both Seattle and Hamburg managing the Final Assembly Lines for Boeing and Airbus platforms on an interim basis.

Responsible for all commercial and operational aspects of the aftermarket activities of ZSUK Ltd. Daily management and mentoring of the front office support teams, including day to day dealings with customers and also regular business reviews with customers. Lead the customer facing teams responsible for delivery of contractual commitments. Developed and managed new Service offerings and relationships with key customers. Established and managed the bid planning and authorisation process for Services business proposals. Managed the risks and opportunities process, conducting regular reviews with the support teams. Developed marketing plans and materials to maximise growth and enable ZSUK to market its aftermarket services effectively with the required margins.

Focal point for both Rolls-Royce and airline operators with respect to all aftermarket activities inclusive of repair and ovehaul. Monitoring and mentoring of the field service network project management activity. Ensuring customer requirements are being realised within budget, to agreed timescales, with maximised profit margins while adhering to contractual obligations. High profile position within the company with the program accounting for 70% of company turnover, annual spare parts sales generating over $40M alone. Required to define commercial and operational party lines for specific projects or concerns. Prepared, managed and reported budgets to Senior Management. Responsible for the negotiation of contracts with operators or suppliers for in service issues.

Initial point of contact for 5 major US airlines, including both Continental and American, and 40 Legacy operators supporting a total fleet of over 700 Embraer regional jets for Commercial, Logistical and Technical issues. Responsible for preparing proposals, bid approach, negotiation and conclusion of service contracts. Available to customers 24/7. Assisted in establishing and maintaining North American operation from initial concept. Focal point for repair stations in North America and responsible for mentoring and supporting the network of local field service representatives. Day to day dealings with VP’s, base managers and mechanics for both technical and commercial concerns. Fed back data on a regular basis ranging from fleet performance and future concerns, to commercial and business opportunities. Having major input in shaping and implementing company strategy.

Customer focal point for 60% of company business working on the Embraer project. Responsible for ensuring quality systems and standards are met. Examining ways to continuously improve product quality whilst reducing costs and build time. Headed a multi-disciplined team in order to introduce Process Capability within the business. Spent three months working in Brazil.

Mainly involved in the introduction of new products. Day to day liaison with customers, suppliers, production and design ensuring high standards of quality are maintained. Capable of making informed decisions and publishing technical reports. Able to meet deadlines within the required timescales by effectively using both Quality Engineers and Technicians to get the job done. Developing relationships with external suppliers and coordinating workloads, priorities etc. Liaising with various customers at assembly plants throughout Europe and dealing with problems or enquiries. Working with both internal and external suppliers in order to improve product quality.

Endurance and environmental testing of Lucas Automotive products to customer, Lucas, British Standard Institutes, American and Japanese standards. Liaising with customers in respect to the testing, design and development of Lucas products. Correlating and analysing data, fault analysis and writing technical reports. Reports are presented to the customer and management with the test findings and recommendations thereof. Running several test programmes simultaneously and able to meet stringent deadlines. Involved in the design and maintenance of test equipment including programming and maintaining PLC's.