Branch Manager
Scotland, United Kingdom
• Accountable for the day-to-day operation of a £25m turnover Wholesale warehouse.• Accountable for a team of 5 supervisors and a workforce of 50 colleagues.• A collect and delivered operation, with responsibility for a fleet of four 18t vehicles.• Servicing 45 Premier stores, 120 Shop Local stores, and over 200 key catering customers • Key focus on improving Customer Satisfaction scores through; Managing resource through recruitment and scheduling, ensuring the right people right time with the correct training managed and reviewed regularly to deliver the best performance. Availability, Influencing Stock and Replenishment supervisors and team to ensure on-shelf availability maintain at over 99%. Empowering proactive reactions to seasonal, weather, and local event impacts, working closing with supply chain to deliver efficiently. On-time delivery. Monitoring and influencing the accuracy of pick, the scheduling, and routing of deliveries to customers. Overseeing the Delivery Supervisor to deliver the results and ensure strong communication links with our delivered customers.• Safe, Secure and Legal, responsibility for the compliance to all Health & Safety, Food Safety, Alcohol Licensing, and Operators License requirements.• Managing change, Major drive within the business to improve efficiencies required new solutions to ways of working: test, train, and implement changes with continual review to become the most cost-efficient operation possible sharing solutions across the region.