As an Application Consultant at SignUp Software AB since January 2020, I specialize in ExFlow, our AP Automation Tool, and provide top-tier support to customers and partners. My role involves managing a wide range of support cases, from troubleshooting bugs to guiding users on integrating ExFlow with D365FO (Dynamics 365 for Finance and Operations). My primary responsibility is ensuring that ExFlow meets each customer's unique requirements following implementation. This requires a deep understanding of both D365FO and ExFlow, as ExFlow is a core component of D365FO. I also play a key role in implementing ExFlow for our clients, ensuring a smooth transition and optimal use of the tool.Before joining SignUp Software, I worked as an IT Support Technician at Cykelkraft AB, focusing on internal IT operations. My responsibilities included setting up and maintaining networks for new stores, configuring printers and registers (tills), and providing IT support to office staff. I gained experience working with Windows, Google Drive, OneDrive, Exchange, Magento, Excel, and more.At EG Sverige AB, I worked as an IT Support Consultant for over two years, primarily supporting clients such as Granngården and APL who used Microsoft Dynamics D365 and Dynamics AX. During this time, I also worked with Exchange, ServiceNow, and other Windows applications.In a brief role as an IT Support Specialist at Fujitsu Sweden, I supported Shell, 7/11, and Pressbyrån stores with their registers (tills), back-office systems, and printers, utilizing ServiceNow and Windows applications.Additionally, I worked as an IT Consultant for H&M, supporting internal IT. This role involved assisting office personnel with Active Directory management, handling ServiceNow requests, and supporting various Windows applications.My background in IT support and my deep expertise in ExFlow and D365FO implementation make me well-prepared for roles that require strong technical skills and exceptional customer service. I am excited to apply my knowledge and experience to new challenges and opportunities in the field.Thank you for considering my qualifications.