Martin Filmer Email and Phone Number
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Martin Filmer personal email
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A highly accountable, strategic Manager with an MBA and more than 20 years’ expertise in operational leadership and business transformation, I hold a proven track record in strengthening systems, processes and management frameworks to deliver revenue, profitability and business growth in a competitive environment. I bring commercial acumen and a solutions-focus, which combined with an ability to build trusted relationships across complex business structures enables me to lead key initiatives focused on improving safety, quality and customer outcomes. Leveraging broad experience across business and partnership development, account management, contract delivery and the creation of lean and strategically aligned operating models, I bring a holistic leadership capability to operations management that promotes sustainable and profitable growth.I believe that the success of a business relies on the foundation of a proactive and engaged workforce. Over more than two decades in the transport and logistics sector, I’ve seen that a business that recruits people for their values creates environments that continuously improve, grow and thrive in increasingly global markets. For me, a business culture based on respect, clear accountabilities and high expectations is the critical driver behind achieving organisation-wide transformation and meaningful improvement in company performance. I enjoy expanding my professional network and welcome new connections from the business community. Please feel free to get in touch through LinkedIn or by email. Specialties: Transport, Freight & Logistics, Operations Management, Business Transformation & Turnaround, Change Management, People Leadership, Process Reengineering & Improvement, Lean Six Sigma, Safety/WHS, Contract Negotiation & Management, JVs, Partnerships, Account Management, Business Development.
Northline
View- Website:
- northline.com.au
- Employees:
- 256
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Regional Manager -EastNorthline Jan 2023 - Present -
Branch ManagerNorthline Jul 2018 - Mar 2023Melbourne, Australia -
State ManagerDgl Nov 2016 - Jul 2018Victoria, AustraliaCompleted a comprehensive review and implemented a program of business improvement that resulted in a significant positive shift in performance levels and customer satisfaction for DGL in VIC, I have already initiated and completed a number of restructuring and continuous improvement projects focused on creating a more robust and accountable operating culture. Conducted similar program in one of our warehouses in Sydney which has resulted in significant shift in performance.I have now taken on responsibility for NSW fleet and warehouses operations.
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General Manager - OperationsChalmers Industries Sep 2011 - Oct 2016Engaged to lead a full business transformation, I initiated a restructuring program to improve safety, quality, business and customer outcomes. Providing visible leadership to over 80 staff, I strengthened trust, improved communications and promoted collaboration across the organisation to build a culture centred on accountability for performance and operational excellence. My key focuses during this tenure were to improve and strengthen customer and supplier relationships, introduce robust performance management frameworks and shape business development strategies to target lucrative industry sectors. • Developed a safety-first culture through development and implementation of compliance frameworks and training programs, additionally reducing insurance premiums by 25-30%;• Increased revenue by 25% and reduced credit volume and dollar amount by 90%, restructuring operations and implementing customer management programs;• Strengthened management capabilities by introducing a fast track leadership program developing skills in collaboration and communication, combining Six Sigma principles to drive improvements.
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State Manager, Dtm & National Business & Operations ManagerK&S Freighters Oct 2005 - Sep 2011Joining one of Australia’s largest freight transport companies, I moved through a succession of commercial, operational and business development roles to be appointed State Manager of DTM in Victoria in 2010. My focus was on driving the commercial performance of the business and building relationships with customers to strengthen market positioning. I provided leadership to over 80 staff across the State, building a culture that improved staff engagement and customer focus. During this period, I also managed key customer accounts including BlueScope Steel in addition to championing the development of streamlined processes to improve governance, customer service and business performance. • Increased customer base and delivered targeted market penetration, targeting lucrative customer sectors and creating commercial processes to ensure achievement of SLAs;• Delivered a 15% increase in DIFOT and revenue performance, restructuring the DTM fleet management processes and customer contact programs;• Reduced product damage by 83%, collaborating with customers to identify and resolve root cause issues;• Commissioned a new warehouse for K&S to centralise operations and improve throughput.
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National Operations ManagerEsanda Fleet Partners Jan 2003 - Oct 2005Appointed to a transformational leadership role, I defined and implemented a series of change management programs that focused on strengthening strategic, commercial and people management capabilities to elevate revenue and profit performance. Leading across the business, I introduced an open plan environment and a solution focused culture that engaged sales and delivery teams in providing exceptional customer experiences. During this tenure, a key focus was building relationships with customers to build reputation and positioning of Esanda Fleet partners, a subsidiary of ANZ Bank at the time.• Project managed the re-positioning of the short term leasing business, delivering an improved revenue and profit stream with customer satisfaction ratings above 96%;• Decreased lead time for order processing from 30 days to 48 hours, reducing error rates through customer focused, real-time solutions;• Facilitated business growth by implementing holistic, strategic business improvement plans that improved decision making and infrastructure planning.
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Continuous Improvement Manager, Asia PacificGe Returnable Packaging Systems Jan 2002 - Dec 2002
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General Manager, AsiaGe Loscam Jan 2000 - Jan 2002Implement a new business strategy to produce an increase in sales by over 25% per annumfor F'00 and F'01, with no fixed cost increase. Developed new business processes to aligneach country in a one system multiple country strategy to increase efficiency and reducere-work. These have been implemented as standard operating procedures, with a specialfocus on safeguarding company assets, managing costs, improving efficiency, and ensuringmaximization of profit. Established and successfully managed the introduction of thepallet pooling concept into the Philippines including the contract negotiations with alarge multi-national based in the Philippines
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Country ManagerGe Loscam Sep 1999 - Jan 2002Established and successfully managed the introduction of a new Pallet Hire Business intoHong Kong, within 6 months becoming the leading pallet hire company in Hong Kong. Thisincluded negotiating with Suppliers and customers, hiring of local staff and developingthe local business platform from which we were to manage the day-to-day business. Played apivotal role in developing the first logistics council in China.
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Quality / Project Manager, OperationsLoscam Limited Feb 1999 - Sep 1999Designed and Implemented the Operations structure for the Hong Kong Business. Played apivotal role in the sale of one of the New Zealand based businesses, including leading theproject team to recover lost and stolen assets. Prepared detailed customer scorecardsidentifying areas requiring improvement and areas that could be used to show our valueproposition.
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National Operations ManagerLoscam Nz Jun 1998 - Feb 1999Identified all Customer delivery issues and implemented new service level agreements withall suppliers. Implemented new Transport model reducing customer complaints 3 fold whilstreducing our costs by 15%.Reduced our cost base by $100k through renegotiated our palletpurchase and repair agreements. Implemented new invoicing process reducing invoice cycletime from 45 to 5 days resulting in a reduction in debtor days from over 90 to 45 days.
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State Operations ManagerLoscam Limited Mar 1996 - Jun 1998Managed all Pallet Repair facilities in South Australia, reduced operating cost by 15%whilst improving quality standards. Introduced new Management techniques improving staffmorale, ownership and accountability. Was an integral member of the design team for a newpurpose built facility. Project managed the construction and commissioning of the newfacility including the relocation from the old to new plants.
Martin Filmer Skills
Martin Filmer Education Details
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Master Business Administration -
Business Administration -
Business Administration And Management, General -
Eynesbury CollegeHsc -
Gawler High SchoolHigh School Certificate
Frequently Asked Questions about Martin Filmer
What company does Martin Filmer work for?
Martin Filmer works for Northline
What is Martin Filmer's role at the current company?
Martin Filmer's current role is State Manager & GM | Operational Leadership & Transformation | Transport & Logistics | Business Development.
What is Martin Filmer's email address?
Martin Filmer's email address is mr****@****ail.com
What schools did Martin Filmer attend?
Martin Filmer attended Deakin University, Deakin University, Deakin University, Deakin University, Eynesbury College, Gawler High School.
What are some of Martin Filmer's interests?
Martin Filmer has interest in Rugby Union, Gardening, Scuba Diving, Renovations, Tennis.
What skills is Martin Filmer known for?
Martin Filmer has skills like Logistics, Logistics Management, Process Improvement, Operations Management, Warehousing, Continuous Improvement, Management, Supply Chain Management, Negotiation, Supply Chain, Strategy, Transportation.
Who are Martin Filmer's colleagues?
Martin Filmer's colleagues are Samantha Blair, Klauser Péter, Brett Mcinnes Mba, Faim, Cassandra Wilson, Mana Paahi, Eddy Zamprogno, Tristan Wait.
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Martin Filmer
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