Martin Gallardo Email & Phone Number

Texas, United States

Dallas, Texas, United States

Irving, Texas, United States

Processed payments, prepared invoices, reconciled bank statements, and maintained records of accounts receivable and payable.Accurately entered financial transactions into accounting software and ensured that all data was accurate and up-to-date.Processed bills by recording invoices received from suppliers or vendors on accounting system database.Reviewed.

Dallas, Texas, United States

Helped a new, fast growing, start up company with their migration from Quickbooks to a new accounting software (CRM).Formulated a comprehensive strategy to facilitate the seamless transition of data from one software platform to another, ensuring the preservation of all sensitive information without compromise.

Dallas, Texas, United States

Prepare monthly account reports and reconciliation in accordance with generally accepted accounting principlesReconcile and maintain fixed asset purchases, disposals, and depreciation schedulesReconcile bank accounts monthlyManage and ensure accuracy of revenue, receivable and expense accrual accountsCalculate bad debt expense, record the entries, and.

Dallas, Texas, United States

Research period over period variances in revenue, cost of sales, and expense and provides logical explanations for the fluctuationsAnalyzes the financial statements and provides concise explanations for variancesEnsure financials are recorded in accordance with USALI and GAAP.Assist with monthly close and reporting process including accounting, billing.

Addison, TX

World's largest open hotel commerce platform serving over 35,000 independent and multi-property hotels across 160 countries.Closes billing support cases by applying credits to customer accounts, verifying accuracy of billing records and amounts, addressing customer inquiries, and effectively resolving disputesReconciles bank accounts, general ledgers, and.

Met or exceeded continuously increasing monthly collections goals in 2020 despite a 60% reduction in team size due to Covid-19; closed 150-200 cases monthly between January and October, 2020Led and executed rollout of Project Zuora Collect, a new AR and collections system; integrated new Zuora products with existing systems, authored training guidelines.

Successfully provided technical support for over 100 clients, demonstrating excellent customer service skillsCreated detailed documentation for all incidents reported by customers, ensuring accurate tracking of progress towards resolutionUtilized problem-solving skills to identify root cause of system errors and devise appropriate solutionsManaged multiple.

Irving, TX

When working for ADT, as a Field Support Technician, I assisted technicians who were out on the field with any concerns they might have. As they installed the alarm systems in houses, problems would come up with the systems and I would be the one to call to get assistance. Whether they spoke english, or calls from Puerto Rico where they would speak.

Coppell, TX

The Autoclub focused very strictly on the best customer service experience. How good the customer service was, was based on surveys every customer took after a phone call ended, also called "Sterling Scores"​. Out of 143 agents being number 1 for the last two months of working there. Some cross-selling was involved, referring-to-sell customers/members the.