Martin Higgins Email and Phone Number
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Sensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls, powering operational excellence at scale and enabling smart and connected shopper engagement. Our intelligent digital operating platform - Sensormatic IQ - combines the full Sensormatic Solutions portfolio, including unmatched insights into retail inventory, shopper behaviour, loss and liability. Sensormatic IQ enables retailers to act on prescriptive, data-driven outcomes and confidently move into the future.https://www.sensormatic.com/
Sensormatic
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- 976
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Director, Retail Global And Remote ServicesSensormaticEngland, United Kingdom
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Director, Retail Global & Remote ServicesSensormatic Feb 2021 - PresentLondon, England, United KingdomAs Director of Global and Remote Services for Sensormatic I ensure timely and outstanding service to our customers. RESPONSIBILITIES:• Remote Diagnostic Centres supporting Sensormatic connected assets and SaaS solutions (Penn Connected, TrueVUE, SMaaS, CCTV)• Customer Response Centres and Field Dispatch• Service Reporting and Analytics, Data Lake• ServiceMax admin and run-time support• ShopperTrak NA Operations • ShopperTrak Global Services • Third party service provider relationshipsSPECIALTIES: Service Delivery Operations, Leadership, Business Process Redesign, Contract Negotiations, Customer Satisfaction, Account Management, Business Process Outsourcing, Programme Management, Business Strategy, Global Executive.
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Global Leader, Shoppertrak OperationsShoppertrak May 2016 - Feb 2021Solihull, United KingdomWhen the ShopperTrak and FootFall businesses were combined I was appointed as Global Leader for ShopperTrak Service and Delivery. In this expanded role I ensured timely and outstanding service to our customers. Responsible for the implementation and service of ShopperTrak solutions across 16 regional offices, 150+ staff, and 100+ countries. -
Footfall Global Operations Director At Tyco Retail SolutionsTyco Retail Solutions Jul 2015 - May 2016Solihull, United KingdomResponsible for service and delivery of FootFall solutions across 9 regional offices, and 50+ countries. -
Footfall Global Operations DirectorExperian Dec 2005 - Jul 2015Solihull, England, United KingdomResponsible for ; Service and Delivery of FootFall solutions across all regions Development of the FootFall Interactive reporting platform using Business Objects Webi and Oracle DB Production Support team maintaining FootFall server and systems infrastructure Global supply chain and logistics, including relationship with key technology partners, Brickstream, Irisys, Xovis, SalesForce -
Inside DirectorFootfall Iberica Sep 2000 - Sep 2006MadridBoard director of FootFall Iberica, representing FootFall's major shareholding in its subsidiary. Supported the business through the transition from hardware provider to a business focused on information services and recurring revenue. Fully engaged in this business up until it was acquired by Experian in 2006
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Client Services & Operations DirectorFootfall Apr 2000 - Dec 2005Solihull, England, United KingdomJoined FootFall as one of 4 members of the executive leadership team. We developed the video technology to track movement of pedestrians in retail environments. The company became the global brand leader, and the name became synonymous with counting people.Changing the business model from hardware supplier to information services provider we raised £10m from Venture Capital and Private Equity in 3 funding rounds from 2000 - 2003. We sold the business to Experian in December 2005. By that time FootFall had received numerous business awards from The Sunday Times and Deloitte as one of the fastest growing companies in Europe, both revenue and EBIT, with a compound growth rate of over 60% between 2000 and 2005.
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Associate DirectorCaci Ltd Sep 1993 - Apr 2000London, United Kingdom -
Gis ManagerPinpoint Analysis Ltd May 1988 - Sep 1993London, United Kingdom
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Research AssistantBirkbeck, University Of London Sep 1985 - May 1988London, United Kingdom
Martin Higgins Skills
Martin Higgins Education Details
Frequently Asked Questions about Martin Higgins
What company does Martin Higgins work for?
Martin Higgins works for Sensormatic
What is Martin Higgins's role at the current company?
Martin Higgins's current role is Director, Retail Global and Remote Services.
What is Martin Higgins's email address?
Martin Higgins's email address is ma****@****all.com
What schools did Martin Higgins attend?
Martin Higgins attended University Of Portsmouth.
What skills is Martin Higgins known for?
Martin Higgins has skills like Business Intelligence, Account Management, Business Strategy, Management, Business Analysis, Strategy, New Business Development, Crm, Integration, Saas, Change Management, Analytics.
Who are Martin Higgins's colleagues?
Martin Higgins's colleagues are Sally Wong, Reiner Obermeyer, Roberth Mendoza, Carlos Alvarez Carballal, Steve Raynesford, Devin Monroe, Jolana Jelinkova.
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Martin Higgins
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Martin Higgins
Experienced Aftersales Manager In The Automotive Industry, Qualified Through The Vwg Aftersales Program. A Proven Leader In Volume And Prestige Brands.Salisbury1sandown-group.co.uk -
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Martin Higgins
Worcestershire
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