Martin Hoekstra Email and Phone Number

Responsible for setting up reword models and the payout of the bonuses for all the commercial channels within B2B VodafoneZiggo.Setting up the reword models for all the commercial channels B2B in such a way that they meet the strategic goals of that channel, taking into account the different dynamics of the specific channels. Making sure that the bonuses are calculated correctly and paid out on time per quarter and end year for the entire sales population consisting between 300… Show more Responsible for setting up reword models and the payout of the bonuses for all the commercial channels within B2B VodafoneZiggo.Setting up the reword models for all the commercial channels B2B in such a way that they meet the strategic goals of that channel, taking into account the different dynamics of the specific channels. Making sure that the bonuses are calculated correctly and paid out on time per quarter and end year for the entire sales population consisting between 300 and 350 sales persons. Show less

Manager of a Customer Service Innovation team for the Customer Service Business Market. Responsible for a team with 15 – 20 professionals with multiple disciplines such as Business Analyst’s, Project Managers, Process Managers and Problem Managers. Finding opportunities to improve customer satisfaction and reduce costs by enabling and accelerating digitalization, increasing efficiency of the service desks of Customer Service Business Market.

Manager of the Business Intelligence team in the technical department of KPN Operations. Responsible for a team with 25 - 30 professionals and 10+ external.Maintaining current and building new reports and dashboards to improve control on IT workflow management and network inventory, reporting on major incidents with high impact. Detect and analyze deviations. Improve control on incidents to prevent major incidents. Member Data & Analytics Operations Management team to make KPN a… Show more Manager of the Business Intelligence team in the technical department of KPN Operations. Responsible for a team with 25 - 30 professionals and 10+ external.Maintaining current and building new reports and dashboards to improve control on IT workflow management and network inventory, reporting on major incidents with high impact. Detect and analyze deviations. Improve control on incidents to prevent major incidents. Member Data & Analytics Operations Management team to make KPN a data driven company. Show less

Managing a small team with 5 – 8 professionals with reporting and analytic skills to set up reporting dashboard, analyzing trends for Marketing and Sales Business Market. Provide insight into deviations and monthly updates on the overall progress of Marketing and Sales.Getting the right information in place to enable decision support within Marketing and Sales for higher and middle management. Designing and setting up dashboards with the information that matters to improve insights.… Show more Managing a small team with 5 – 8 professionals with reporting and analytic skills to set up reporting dashboard, analyzing trends for Marketing and Sales Business Market. Provide insight into deviations and monthly updates on the overall progress of Marketing and Sales.Getting the right information in place to enable decision support within Marketing and Sales for higher and middle management. Designing and setting up dashboards with the information that matters to improve insights. Show less

Responsible for management control process sales for Large Enterprise in several regions. Up to 3 regions at once with a sales population of a region between 70 and 90 people. Member of sales management team. Consulting and challenging Sales Management on sales performance on regional, team and account manager level.Setting targets on Sales regions and product portfolio, translating these to team and individual targets. Determine bonus achieved based on target performance.Setting up… Show more Responsible for management control process sales for Large Enterprise in several regions. Up to 3 regions at once with a sales population of a region between 70 and 90 people. Member of sales management team. Consulting and challenging Sales Management on sales performance on regional, team and account manager level.Setting targets on Sales regions and product portfolio, translating these to team and individual targets. Determine bonus achieved based on target performance.Setting up reporting on sales performance for management team and account managers.Monitoring and analyzing sales performance on pipeline, order intake and revenue development on set targets. Making sure that sales process is followed as designed, is approved for external reporting and regulations such as Sox and ND5. Redesign sales process when necessary to keep it efficient and effective.Preparing the monthly management letter and representing it together with regional Sales Director in monthly review meetings with Sales Director business market. Show less