Martin Junger Email & Phone Number

Slovakia

Kosice, Slovakia

• Overall business responsibility for the Tribe, P&L responsibility
• Establish and disband smaller temporary flexible Squad organizational units operating within the Tribe unit (the "Squad unit"),
• Determine and, where appropriate, change the tasks to be undertaken by Squad units,
• Resource forecasting, budgeting and management
• Strategic vision and heading of the tribe in coordination with the whole Telekom group

Kosice, Slovakia

• Product and portfolio management as well as the cross-segment and cross-functionalmanagement of virtual teams
• Development, introduction and implementation of go-to-market strategies and concepts
• Responsibility for product financial planning activities and mutual success with strategicpartners
• Supply chain management implementation for new EdgAir product internally and externallywith partners and vendors
• Implementation of ordering process within the company
• Establishing and maintaining relationships at top management level internally and on the partner/vendor side.

Kosice, Slovakia

Management of organizational unit with 250 people including planning, reporting, budgeting and KPI setting for the management round, C level meetings and support in order to successfully migrate from current model of operation to new, project based structure.

Slovakia

• Project and portfolio management as well as the cross-segment and cross-functional management of virtual teams
• Development, introduction and implementation of go-to-market strategies and concepts
• Negotiation and communication in the project, to customer and partners at all levels, as well as conflicts solving
• Responsibility for product financial planning activities and mutual success with strategic partners
• Supply chain management implementation for new EdgAir product internally and externally with partners and vendors
• Implementation of ordering process

Kosice

General Account Management responsibilities for house accounts within Ness’s Eastern business unit, with responsibility for P&L, ongoing operations, account management, and account growth. Deeply embedded within the account, creating, strengthening and protecting the relationship, being the innovator and bringing ideas to the table that help both sides to.

Kosice, Slovak Republic

• Managing the quality and progress and growth of projects and searching for new potential opportunities for the company to grow their business. Management of various sized multiple projects/departments ranging from.
• Managing relationship with customers and strengthening of business relationships
• KPI's fulfillment and also setting them for the team
• Metrics and Governance
• Escalation management inside and outside business unit or higher
• Close cooperation with the team and with other business units

Kosice, Slovak Republic

• Leading a team of service support professionals, setting goals and tasks for them and defining processes. Collecting and analyzing data to be used for motivation and mentoring within the team. Communication with.
• project delivery including project management
• Revenue responsibility
• Technical ConsultancyCustomer experience
• Client relationship management
• Service partner management

• SOE (Service Operations Executive) for US IBM Bluesky Commercial
• Main point of contact between AT&T and IBM
• Responsible for several major functions including service and delivery excellence and customer satisfaction
• Also responsible for managing the delivery specific project team including members from Billing, Customer Care, Service Delivery, and Service Assurance and ensuring overall customer satisfaction that could vary in size.

Košice, Slovakia

• Voice MACD provisioning - Technical Team Leader for AMEX account leading a team of Voice MACD analysts, assisting with troubleshooting, calls with customers and requestors on daily basis, solving problems and.
• leading a team of 20 Voice MACD analysts
• assisting with troubleshooting
• calls with customers and requestors on daily basis
• solving problems and escalations
• attending upper management calls

supervising team of 8 to 15 people, solving problems, working with international customers in person or on the phone, controlling employees, checking attendance

Masters, Business Economics; Seat In Kosice; Marketing And Management

Education record