Responsibilities:• Refine, design and execute the SOP, Policy, Incentive, Rewards and Penalty scheme for sales and related matters to CSI & CLI to enhance service and management qualities;• Coordinate, manage with all the team (Branch Managers) to ensure SOPs of CSI & CLI is effectively executed;• Steer and implement, track and monitor CSI & CLI improvement measures at all branches to improve service processes and qualities;• Untimely giving training, briefing, update and induction to ensure all sales manager, salesperson, front-line staff understand about the importance of CSI & CLI;• Articulating and building rapport with Mercedes-Benz Malaysia and the Company on CSI & CLI & CRM related matters;• Database management & Customer Relationship Management (Complaints and Feedback);

Co-branding Partnership Development, Creative, Events planning, Advertising & Promotions, Media Relationship.

“S'Muses Communications 祕思空間”是個綜合藝術與市場性的空間，透過過去的經驗與學習的種種技能與管理，我們希望在行銷策劃、管理、落實，執行、營銷和服務上作有效且創新的發展。特別是營銷傳播及劇場行銷管理方面將會是我們主要的發展目標。S'Muses Communications is an integrated art and marketing communication space, through our past years experiences, we are looking forward to apply our marketing management skills via planning, management, implementation, execution, and services with more efficiency and innovatively way.Marketing Communications (Advertising & Promotion; Event & PR; Branding) and Theatre Marketing Management will be our main development goals.

Beijing BeiZhuang Tourism Development Co., Ltd is a company that specializes in resort development and management that based in Beijing, China.ShanLi is the project as well as the mother brand of its 3 resort named ShanLi Lohas, ShanLi Retreats, ShanLi Farm and ShanLi Riverside Town.Project:- ShanLi Retreats: www.shanliretreats.com- ShanLi Lohas: www.shanlilohas.com- ShanLi Farm & ShanLi Riverside TownResponsibilities: - Resort management, planning and operation;- Restaurants operation and planning;- Vacation Club management & operation and membership programme;- Project management and planning (Architecture, Landscaping, Materials planning and Interior)- Liaise with all sorts of parties to ensure the planned meet the objectives;- In charge of the cooperation matters with various parties (state government, investor and resort owners);- Drive the company direction to provide value-added services;- As a linkage to build the international strategic partners with Malaysia’s resort; - Responsible for end to end planning, implementation, execution & coordination of activities for events involving management and sales & marketing planning;- Responsible for all internal and external liaisons arising from management programme;- To ensure write-up/press releases/proposals/programs and ensure all contents are sufficient, precise and accurate to media/press; - Rooms operation training and guiding;- Ensure marketing programs meeting the ROI and within the budget;- Ensure marketing plan/summary/claim for each activity is accurate;- To supervise all the development meeting the up-market needs.Achievement: - Organized & coordinated events – Beijing City Mayor Visitation; Beijing City Centre State Government Visitation; Tourism Industry Visitation and etc. - Direct presentation to Beijing City mayor and others state governor; - Beijing interviewed by local and Beijing TV broadcast, press & media;

Gimmick Ideas Sdn Bhd was establish in 2010 by man personnel in various background and field. We have people from different background and various field of experience which target to achieve our goal to service our respected customer. Gimmick Ideas provides a bundle of services with Marketing Consultation, Events planning and management to various local organizations. Our goal is to exceed the expectations of every client by offering outstanding customer service, increased flexibility, and greater value, thus optimizing system functionality and improving operation efficiency. Our winning Formula lays in the services excellence, creative concept, strategy and technical development to fulfill yours unique needs and requirement. We also been supported by numerous strong company that involve in various business sectors, like Volkswagen, Chevrolet, developer and property companies and dealers, whose also have strong customers base portfolio.ObjectiveOffer an advertising tool to the market through building LED concept. Whereby building management offer building exterior to Gimmick Ideas Sdn Bhd to build LED billboard to rent as advertising space.Target SegmentTarget nationwide market, offer an advertising opportunity through strategy location and place.Responsibilities:- To recommend and liaise with all sorts of parties to ensure the marketing planed meet the objectives;- To consult the company direction to provide value-added services; - To advise for end to end planning, implementation and marketing planning; - To advise and liaise with advertising, media agencies for better collaboration;- Remain strong and proactive relationship with the media/press;

Responsibilities: > Liaise with all sorts of parties to ensure the marketing communication planed meet the objectives > Drive the company direction to provide value-added services > Responsible for end to end planning, implementation, execution & coordination of activities for events involving management and marketing planning. > Responsible for all internal and external liaisons arising from marketing programme and environment. > To produce write-up/press releases/proposals/programs and ensure all contents are sufficient, precise and accurate to media/press. > Ensure marketing programs meeting the ROI and within the budget.> Ensure marketing plan/summary/claim for each activity is accurate.> Liaise with advertising, media agencies to ensure all media PR and printing materials meet the concept and objectives;> Remain strong and proactive relationship with the media/press/hotels/investors;> Monthly report to CEO & Managing DirectorCompany Brief:Philea Properties Sdn Bhd is a property company involved in property development and management, and most recently development of high end properties – Philea Port Dickson Water Villas. Philea Properties Sdn Bhd efforts to build quality properties are complemented by our innovative, customer-centric marketing activities.

Experience Gained: > Manage existing media partners, in terms of the deliverables, and identify and propose other potential media partners and maintain the media database;> Connecting and coordinating with members of the media for TV/Magazine shoots and etc for resort & property;> Overwhelming response and coverage for the function from the media;> Engagement with media for familiarization trip to create awareness;> Liaise with foreign media to promote the property & resort;> CSR (Corporate Social Responsibility) program with various of organization - Tourism Selangor, CNI, Malaysia Nature Society (MNS), local authorities and etc;> Liaise and coordinating with various departments for event executions at resort (organize/co-organize);PR & Branding:> Develop and drive all media and public relations initiatives to optimize profile for the company;> Identify, plan and coordinate all drafting materials for press announcements/releases or campaign Communication on corporate matters;> To solicit support from relevant nonprofit organization on CSR program;> To monitor relevant news releases in the marketplace;> Create publicity to enhance the image and brand awareness of the resort and property through different media;> Responsible for all company publications from writing to assembling to distribution of finished product and it replenishments;> Provide PR advice and oversee regional PR initiatives to support resort and property, including securing regional press coverage;> Any other PR duties dependent upon the needs of the business;> Update, maintain the information and raise awareness for company’s social media;> Coordinate with relevant design agencies on developing marketing materials;> Manage and monitor media advertising campaign for the company;> Planning, organizing, implementing and coordinating corporate communications programmes and activities such as product awareness, media events and etc.

Work Description: Planning & Design; involved in above & below the line’s art direction, planning & production (printing / shooting / client service / presentation / etc)Additional Information- Design of NESH Billboard awarded by Malaysia Book of Record - Design of NESH Greeting Card design get published in David E.Carter”The Big Book”; as well as logos design in David E Carter’s Logo Book 2004 - Voice recording for radio ads for YunNam Haircare; Yuen Chun Soy Sauce; - Talent for Stabilo & Coca-cola TV Commercial; - Print ad talent for EON Automobile; HupSeng; Yoko-yoko;- Stage play in “Happy Garden”; “To Grieve Over Growtoski”; “Millennium 2000”in Istana Budaya & Petaling Street; - Back stage props-crew for “Love Story”& various of play