Martin Mudd Email & Phone Number

Dayton, TX, US

Houston, Texas, US

Houston, Texas, US

• o Staff System Engineer – Cloud
• Designed and implemented an Azure Cloud solution, creating a reliable IaaS environment for application development teams.
• Designed and introduced an newly automated patching solution for the cloud environment, leveraging BMC’s Truesight Server Automation and Truesight Orchestrator tools. Automated the job scheduling and patch notification.
• Managed the Managed Active Directory Service. By managing security group creation, GPO policies and user access requests.
• Guided application teams with server provisioning using Scalr and Service Catalog (Azure/AWS), ensuring they had the resources they needed.o Training and Development
• When tackling complex issues escalated by the Level 2 team, I was responsible for mentoring and creating detailed documentation to guide them in the future.

Houston, Texas, US

• At Baker Hughes, I’ve been at the forefront of enhancing and optimizing our cloud platforms, both on Azure and AWS. My roles have involved leading critical projects, designing industry best-practice solutions, and.
• Led the Cloud Enterprise Vulnerability Management (EVM) team on Azure and AWS, coordinating with a third-party vendor for EVM.
• Achieved a 90% reduction in vulnerabilities within 30 days as the EVM Cloud Leader.
• Managed the transition from legacy Azure Update Manager to Azure Update Manager V2.
• Standardized and documented patching processes and protocols across both cloud platforms.
• Oversaw daily operations of Azure Defender for Cloud, migrating all policy settings for EDR and AV into the XDR portal for centralized team management.o Enhancing Cloud Platforms:

Houston, Texas, US

• Developed and executed a comprehensive migration plan to transition the company from G Suite to Office 365 using specialized vanity domain names.
• Successfully implemented the migration with minimal downtime, ensuring a smooth transition for the user base.
• Consolidated multi-domain’s into single forest that included MS Office 365 Federation.
• Upgraded Forest into Server 2016 by removing old Domain controllers and replacing them with VM’s
• Cleaned and Restructured AD which included New OU structure, Proper DNS replication, resolved time sync issues and configured Sites and Services.
• Mentored and trained helpdesk on best practices and troubleshooting.

Houston, Texas, US

• o Cloud Migration:
• Successfully migrated and consolidated the Seabed Datacenter in The Netherlands into the Microsoft Azure platform using ASR and MigAz tools, transitioning from Classic Azure to Azure RM tenant.o Tech Infra Upgrades
• Led the corporate team responsible for maintaining existing technology and implementing new technologies across the company.
• Acted as the direct escalation point for helpdesk issues, ensuring prompt and effective resolution of complex problems.
• Replaced legacy Citrix environment and Citrix NetScaler with Microsoft Azure RDS platform, establishing two host clusters globally.
• Migrated domain IT resources from Windows Server 2008 R2 to 2016 and upgraded the forest and domain to 2012 R2.

Houston, TX, US

• o IT Manager
• Maintained positive relationships with clients, ensuring contract renewals through exceptional service and communication.
• Collaborated with the owner to address a $40K monthly deficit by making strategic staff changes and renegotiating client contracts.
• Created and configured Service Desk policies, including SLAs and OLAs, to streamline call flow, ticket handling, and communication between clients and helpdesk personnel.
• Oversaw all hiring of helpdesk and field technicians, maintaining schedules to align with client SLAs and internal OLAs.
• Managed all vendor relationships between NJT and third-party vendors, ensuring beneficial partnerships and service agreements.o Sr. IT Architect

Carlsbad, CA, US

• Sr. Systems Administrator is responsible for all of the server/san/virtual infrastructure. For all OS maintenance and for the enterprise application updates such as Citrix Xen Farm 6.5, Airwatch Mobile V7, SharePoint.
• Designed and deployed Riverbed Steelhead wan optimization devices to all corporate remote sites. Increased bandwidth efficiency by 57%.
• Redesigned and deployed a hybrid barracuda backup solution utilizing on-prem storage and also uploaded backups to the barracuda cloud for retention.
• Reconfigured Exchange 2010 to include new redundant hub/cas servers utilizing exchange 2013 and also implemented a hybrid exchange for field techs utilizing 0365.
• Optimized MS Lync 2013 to utilize meeting functionality and new user auto-enrollment during provisioning process.
• Created standard vm template and standardized new server provisioning template.

Denver, Colorado, US

Houston, TX, US

• Sr. Systems Engineer is responsible for design and implementation of all new infrastructure products into the company and also responsible for break-fix of servers and some applications i.e... exchange, citrix
• Re-designed and updated Active directory to 2012 functional forest and domain.
• Created processes for onboarding new employee’s from receiving the request to delivering the workstation. Reduced deployment time by 2 weeks by bringing on needed stock.
• Migrated VMware from 5.0 to 5.5 both on vCenter and on the host level. Migration was done transparent to the user with no downtime. Added 4 new Hp G8 Blades to the cluster to reduce workload on the existing 7 servers.
• Redesigned Exchange 2010 environment with full redundancy by getting rid of the single server model. Increased email uptime by 80%.
• Migrated backup from legacy backup exec 12.5 environment to utilize Veeam Backup and Replication 8.0

• Responsible for all aspect of the company’s IT including infrastructure hardware & software as well as keeping vendor relations active. I created and implemented an IT relocation plan to migrate PCD’s core server.

Louisville, Colorado, US

• Sr. Server Architect responsible for designing and maintaining the entire network infrastructure. Comprised of over 400 vm’s both VMware and Xen Server platforms. Os’s included Windows 2k3-2k8 and multiple flavors of.
• Designed and implemented a new stable VMware environment comprising of 30 ESXI 5.0 host and all managed by a central vCenter Server 5.1.
• Created and Executed a project plan for p2v’ing old physical servers consisting of Windows and Linux reducing downtime by 98% by placing the OS’s on new stable hardware.
• Built a Microsoft platform structure by deploying SCOM Monitoring, KMS server, Updated Domain controllers to 2008.
• Created project plan and deployed a centralized Symantec Ent. AV management system with custom policies to manage internal and external laptops, desktop and servers.
• Designed and Configured a new backup structure that utilized VMware vCenter to backup the complete environment as well as physical servers on a rotating schedule.

Houston, TX, US

• Server Systems Engineer responsible for all aspects of engineering and troubleshooting windows OS (2000-2k8R2) both domestic and international across 1200 physical servers and 2000 vm’s.
• Shared responsibility of day to day management and architecture of the VMware platform of containing 120 hosts.
• Implemented a distributive switching standard as well as template redesign that would reduce host server build time. Also, created a USB host deployment upgrade standard to allow host upgrade from 4.1 to 5.0 with.
• Completed virtualization segregation project for our automation group by designing / building virtual hardware racks (4 node clusters with shared storage) and deploying it to automated sites. (93 Sites total)
• Completed project to remove our old patching system (ECM). Created a new patching standard for the company and completed the install of VMware vCM, VMware’s new audit/patching solution.
• Completed software redesign project for our server provisioning system. Streamlined the system using NewScale and reduced the time to market by 70% by implementing OLA’s and SLA’s between groups.

Houston, TX, US

• Windows System Administrator responsible for the company’s entire IT infrastructure. 24X7 monitoring of all systems including Windows Servers, Hyper-V hosts/servers and Backup Systems.
• Responsible for maintaining all network gear Layer 1 – 3.
• Maintained server structure, resolving any issues that would arise.
• Created project plan to update company and to migrate from Hyper-V Standalone Host to ESXI 4.1 clustered host environment.
• Restructured backups from current state of failure to 100% completion both in Inc Jobs and Full Weekly offsite jobs.
• Fixed various AD and DNS issues, also migrated to poe switches for cisco voip network.

Houston, TX, US

• Windows System Administrator responsible for Western Hem. of company’s IT infrastructure. 24X7 monitoring of all systems including Windows Servers, ESX hosts/servers, Backup Systems, Dell San. Providing network level.
• Maintained VM Infrastructure (times 2) by upgrading ESX hosts, managed all VM’s for both datacenters including creating, editing or deleting servers. Upgraded ESX host from 4.0 to 4.1 improving the snapshot so that it.
• Maintained Dell Equal Logic PS6500 San with 40TB (times 2) of raw space after Raid 5 configuration. Created new luns for servers, set snapshot schedule for replication between the 2 San’s in both Datacenters.
• Maintained national pc / server updating tool for pushing Microsoft security updates including adobe, java, misc. other software.
• Responsible for 24X7 monitoring utilizing SolarWinds Orion of network. Configured network devices to push sylog to solarwinds as well as application monitoring for total visibility into network.
• Swapped out HP Procurve switches for Cisco 3560 and configured.

Houston, TX, US

• Windows System Administrator responsible for troubleshooting server / network problems, 24x7 monitoring of infrastructure across 60 different companies, Created scripts to automate redundant daily tasks, Acting 3rd.
• Proven experience with Active Directory Administration, Redesigned active directory for several companies that were having Dns issues, login issues
• Created login scripts to automate mapped drives and printer mapping, configured GPO for managed desktop and terminal servers, Installed, Configured and Implemented Blackberry servers
• Installed, Configured and Implemented Citrix servers, maintained Citrix farm by performing various upgrades and installed and published programs in Citrix environment
• Performed daily tasks of validating backups, configuring backups, and restoring from backups various systems, including but not limited to full server restore, exchange mail store restore, file level restore
• Responsible for learning new programs and writing documentation for the program installs and break/fix information

Calgary, Alberta, CA

• Windows Systems Administrator responsible for daily maintenance of all backup systems (5 systems world-wide), Worked with upper management to decide a track for upgrade and consolidation of backup systems, created.
• Created a follow-the-sun backup structure
• Created a testing plan for the approved disk based backup system. Installed, configured and tested approved software, worked with software manufacture to fix bugs and add in needed features
• Presented approved product to management for approval to move to production
• Worked with architect team in ordering and provisioning servers and San for project, configured Houston datacenter as main hub and all servers in the US would backup nightly to that hub
• Configured other datacenters in the same fashion

Plainpalais, Geneva, CH

• Responsible for moving data hub from Miami, FL to Houston, TX, worked with onsite techs in FL to inventory all IT Assets and catalogue, redesigned server room for the Houston office, consolidating old servers into.
• Worked with outside vendors to run wiring for new office and datacenter, configured T1 after moving external IP addresses from Miami to Houston, moved all server, pc, networking, and printers to Houston and installed.
• Architected and implemented 3 new branch offices, configured replication between all offices and the Houston offices using point-to-point routing, configured new file servers with AD replication for all offices
• Implemented managed desktop environment using GPO
• Responsible for after project support, phased out old pc’s, phased out old printers, phased out old networking equipment, replaced with new equipment as budget would allow
• Also at the client request I created an inventory of all equipment for audit and wrote out projected budget for 2009, created Visio file of whole network and an IT Run book. Completed Disaster Recovery plan as well.

• Administrator level 2, responsible for diagnosing and troubleshooting all aspects of desktop related problems, quickly escalated all upper level server / network issues, configured printers, mapped drives, fixing.
• As Server Administrator, responsible for all day to day maintenance of servers across 112 SMB companies, duties included resolving Exchange 2000-2003 issues, resolving any AD issues, configuring backups.
• Configured and maintained Barracuda spam devices both 100 and 300 series
• Assisted Project manager with designing networks, server builds both physical and virtual, configuring ISP for clients, proving backup and storage solutions to SMB’s

Education record

Associate'S Degree, Computer/Information Technology Administration And Management